We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Mercure Oostende

Leopold II-laan 20, Ostend 8400, Belgium (Formerly Ramada Ostend)
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Mercure Oostende
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

201 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 48: English reviews
Antwerp, Belgium
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The one thing this hotel is remarkable good at, is customer service. I spoke to 4 different receptionists during my stay and all were equally friendly and extremely nice. The location of this hotel is excellent. Close to the beach and even closer to the main bar street and shopping area and a short walk to free parking; the hotel... More 

Helpful?
Thank chantal v
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband has been based here on business so I joined him with our baby and dog for a week. The staff have been amazing! So welcoming and helpful. Nothing was too much trouble. They have been so kind to our baby and relaxed about our dog. The rooms are very comfortable and spotlessly clean. Really good breakfast, freshly squeezed... More 

Helpful?
Thank EERedmind
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest, thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Mercure in the near future, these will maybe be in August. Hope that you have a safe journey with your baby and your... More 

Brussels
Level Contributor
120 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very standard and classical. Even the up-graded room we got was very small. Provided the purpose is not to do some office work (hard to find a place to open a file or for some paperwork), it may be ok. Even when we book a room for two, we had to ask at the reception for the... More 

Helpful?
Thank VaclavBrussels
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest,Thank you so much for taking the time to post your comments on your stay in our hotel. Only by taking these into account can we improve our service. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards, R. Poissonnier , General Manager More 

Glabbeek, Belgium
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and I requested a double bed, but ended up getting a twin (which is often the case when booking through a third party rather than directly with the hotel - but we requested the double bed nonetheless) which we accepted, there wasn't much point making a fuss about it. The twin beds were pretty awful though, my partner... More 

Helpful?
Thank Cydwarf
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest Thank you for your comments on your stay in our hotel Mercure Ostend about your recent stay. They present an opportunity to improve our service. We look forward to welcoming you again should your travel bring you back to Ostend in the future. Yours sincerely, R. Poissonnier , General Manager More 

Cheshire, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Last night in Europe after a jaunt through many countries through Europe. just wanted to rest and I couldn't sleep due to the constant commotion in the hall and knocks at the door throughout the night. No secure parking either so had to park in the public car park even though when booking I had been advised otherwise.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 996bash
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest Thank you for taking the time to report these inconveniences you experienced during your stay. Only in this way we can improve our service and product in the future. We look forward to welcoming you again should your travel bring you back to Ostend in the future. Yours sincerely, R. Poissonnier , General Manager More 

Rotherham, United Kingdom
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 22, 2016

Yes the rooms are small and so is the bathroom, no view from the rear rooms, but if you want newly refurbished modern very clean Then this is for you, Excellent choice for breakfast as much as you can eat. NIce bar good staff well located near the casino.

Helpful?
Thank ducker450
Toulouse, France
Level Contributor
163 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 15, 2016

Right in the heart of the town within easy walk of the harbour and the sea front. A modern hotel, spacious lobby and restaurant but the room was very small. Equipped with everything you would expect, the room's window looked out the back onto roofs and fire escapes, but it was quiet. Comfy bed you could just about walk round... More 

Helpful?
Thank TravelTrax1
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest, Thank you for your positive response. I am glad to be able to inform my team about your wonderful time at Mercure Ostend.Sorry for the large size of guest in teh breakfastroom when you was there. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards, R. Poissonnier, General... More 

London
Level Contributor
608 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 stars Reviewed May 3, 2016

Stayed at this property during the May Bank holiday weekend. room and comfort wise it was very good. it looks like it has been converted to a hotel from an older residential building. the hotel interiors looked new. the service at the reception was flawless. the Wi-Fi worked well during our stay. A lot of TV channel. probably the most... More 

Helpful?
Thank varun_mukthi
Calne, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 24, 2016 via mobile

We have stayed in the Hotel Mercure a number of times. We must be now considered regulars, as the staff treat us like old friends when we arrive. Our rooms were ready as soon as we arrived, even though we arrived slightly early. The rooms are clean and suitable for a short weekend stay - we normally stay 1 or... More 

Helpful?
1 Thank 4DennisG
Grimsby, United Kingdom
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed March 31, 2016

We stayed for one night and although the room was a little on the small size, the beds were exceptionally comfortable, however, I found the bathroom too small and not practicle for me to have a shower or bath (a walk-in shower would have been better). We had arrived at around 10am although you could not book-in until late afternoon,... More 

Helpful?
1 Thank David C
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (46)
Viewed
Room/Suite (7)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (5)
Viewed
1:57
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ostend hotels
0.3 mi away
Hotel Bero
Hotel Bero
#1 of 48 in Ostend
4.5 of 5 stars 460 reviews
0.1 mi away
Andromeda Hotel
Andromeda Hotel
#3 of 48 in Ostend
4.0 of 5 stars 310 reviews
0.4 mi away
Hotel Princess
Hotel Princess
#2 of 48 in Ostend
4.5 of 5 stars 231 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Avenue Beach Hotel
Avenue Beach Hotel
#15 of 48 in Ostend
4.0 of 5 stars 90 reviews
0.4 mi away
Ostend Hotel
Ostend Hotel
#7 of 48 in Ostend
4.0 of 5 stars 288 reviews
0.3 mi away
Hotel die Prince
Hotel die Prince
#6 of 48 in Ostend
4.0 of 5 stars 146 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our cosy hotel is located in Ostend city centre, within a stone's throw of the Kursaal Oostende Casino and beach. Each of our 90 rooms has free Wi-Fi, TV with movie channels, safe, fridge, tea & coffee making facilities, and en-suite bathroom with hairdryer. The premtime cafe offers a seasonal menu or meet up with friends or colleagues in our bar. ... more   less 

Additional Information about Hotel Mercure Oostende

Address: Leopold II-laan 20, Ostend 8400, Belgium (Formerly Ramada Ostend)
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range: $79 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Oostende 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotwire, TripOnline SA, Hotels.com, Agoda, Priceline, Travelocity and Odigeo so you can book your Hotel Mercure Oostende reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Ostend Hotel Ostend
Ramada Hotel Ostende
Ostende Ramada
Ramada Ostende
Hotel Style:
#3 Luxury Hotel in Ostend
#5 Romantic Hotel in Ostend
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay