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Hotel Martin's Relais

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#30 of 98 Hotels in Bruges
Certificate of Excellence
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Hotel Martin's Relais
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766 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Dartmouth, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

A very nice hotel, a friendly welcome. The staff were very helpful with suggesting this to do, see and restaurants to visit. The hotel has secure parking nearby. The breakfast selection is excellent, after getting through it you only need a light lunch.

Helpful?
Thank Mark D
Baunach, Germany
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were really pleasantly surprised on entry to the hotel as it is beautifully decorated in an old style. Reception staff member was very friendly and helpful. Suite was lovely & bed very comfortable. Never realised that it had a mini bar, but that's something that we would rarely use anyway. Guess being an old building it's acceptable that the... More 

Helpful?
1 Thank Denise D
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Denise, Thank you for taking the time to submit such a detailed review on your experience with us and for choosing Martin’s Relais as your accommodation! What is most rewarding for us is your top score both in words and in rating. Your appreciation and enthusiasm is the best way to empower our efforts. I will share your feedback... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel very charming, friendly informative staff. Huge rooms amazing bathrooms, 5 min walk from the clock tower. Very nicely decorated through out giving a grand nostalgic feel. Will return most defiantly Thank you Martin Relais

Helpful?
Thank Lyndsey E
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Lyndsey, Thank you so much for your raving review and positive feedback. We are honored to have gained your recommendation. I’m glad you liked our huge rooms, our central location and our helpful staff. We really appreciate your comment regarding the grand nostalgic feel. I do hope that you will be able to come back to the hotel in... More 

Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a lovely stay at this hotel. It is centrally located and near the major sights. Lovely interior, comfortable beds and professional service. The lack of room service however is a disadvantage. We also had problems with the tv and the airconditioning units in our rooms.

Helpful?
3 Thank Theodoti
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Theodoti, Thank you for taking the time to write this review of our property. We completely agree with you on the absolute greatness of the hotels location which provides the guests with the comfortable and undisturbed access to the most frequent points of interest in the city – both in the historic and business part of the capital. We... More 

Perth, Australia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 7 nights. We had a large room on the first floor overlooking the canal. This is a heritage hotel and it has fine furniture and fittings. Beds are comfortable and Bathrooms large. Great stay and located close to reasonable priced restaurants and cafes. You are within walking distance of the square away from the exorbitant prices in... More 

Helpful?
Thank Lyn N
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Lyn, Thank you very much for your comments. It is always gratifying that our guests acknowledge our efforts to provide the best possible experiences. We look forward to welcoming you again in a near future. Warm regards Sofie More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for two nights during our Summer tour of Europe. Greeted by a sweet little gated courtyard at the street. Staff was kind and accommodating. Enormous room with beautiful exposed rafters and view of canal below..walls can be a little thin as some noise (mostly footsteps could be heard from surrounding rooms...to be expected.

Helpful?
Thank artandbrianandgene
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Artandbrianandgene, First of all, please allow me to thank you for staying at the Martin’s Relais during your summer tour. I was delighted to learn, that overall you very much enjoyed our facilities and that your stay with us was wonderful. However, please accept my sincere apologies and regrets for the noise you experienced during your stay, which you... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I visited the hotel on August, 2016. The Staff, in general, were friendly and helped as much as they could. They speak English and the mother language also. The hotel seems Old as it's made of Wood, not concrete. However, it was quiet and comfortable. Furniture is also modern and toilet was clean. Unfortunately, the hotel had... More 

Helpful?
Thank Hashim A
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Hashim, Thank you so much for stopping by TripAdvisor to share your opinion on our property. We are so excited and thankful to read such nice comments about our hotel and our service. We will most definitely share these comments with our team. The hotel disposes of a private car park with 14 parking spaces at a small 5... More 

Corby, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was beautiful, we stayed for 2 nights bed and breakfast. We were in room 51 which was a converted stable and was beautiful, the room over looked the road but there were rooms that overlooked the river. Hotel staff were lovely and answered any questions that we had. Upon arrival the receptionist gave us a map of the... More 

Helpful?
Thank MandyW9748
Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear Mandy, We were pleased to hear of your positive experience at Martin’s Relais, and will be sure to share your wonderful feedback with our team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such kind and valuable feedback. Best regards, Delphine More 

Level Contributor
16 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful stay here, the weather let us down but the hotel didn't. Felt very looked after! Our room was clean and large, the bed was very comfortable, the bathroom was luxurious, very nice! The staff were organised and helped us wherever they could, the bar was very reasonable and the breakfast was lovely :-)

Helpful?
Thank Laura W
Delphine V, Responsable relations clients at Hotel Martin's Relais, responded to this review

Dear Laura, Thank you for your kind comments about your recent stay at Martin's Relais. We are glad to know that you have enjoyed it, despite the disappointing weather conditions. We do hope we were able to make the difference for you by providing a warm, professional welcome and the comfort and facilities needed, as those are our ingredients to... More 

Bucharest, Romania
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel by chance, on our way back to Belgium, from the Northern France, mid-July. Our desire was to spend another great weekend in Bruges, before finishing our holidays and we booked a room in Martin's Relais Oud Huis d'Amsterdam three hours before our arrival. Everything was great! The staff, the room, the interior garden with wild ducks,... More 

Helpful?
Thank scricimunteanu
Delphine V, Responsable relations clients at Hotel Martin's Relais, responded to this review

Dear Scricimunteanu, Wow! You just managed to put a big smile on the faces of all of our team members. We are so glad that you have enjoyed all the aspects of our hotel and that we were able to meet your expectations, certainly as you only discovered our hotel last minute. We agree that Martin's Relais is housed in... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more   less 

Additional Information about Hotel Martin's Relais

Address: Genthof 4a, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $116 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Martin's Relais 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Bruges
#34 Romantic Hotel in Bruges
#36 Family Hotel in Bruges
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