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Hotel De Tuilerieen

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Dijver 7, Bruges 8000 Belgium
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1065)
360
Panoramas (8)
Room & Suite (550)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 100 hotels in Bruges
Location
Cleanliness
Service
Value
Travelers' Choice
Atmospheric hotel housed in elegantly restored 15th-century Flemish mansion, decorated with antiques, art objects & rich fabrics.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Secured parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Spanish, Dutch and 1 more
1722Reviews14Q+A100Room tips
Traveler rating
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  • 387
  • 125
  • 49
  • 47
Time of year
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Popular mentions
Pyrocinical wrote a review May 2021
Brussels, Belgium7 contributions6 helpful votes
This is the best hotel ever I was with my family in a family room in this hotel Very cozy and comfortable We booked breakfast from this hotel and was very tasty and delicious Very recommended for families! Only two Emprovements 1.The pool was not so big but still it was ok 2.The parking was very limited
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Date of stay: May 2021Trip type: Traveled with family
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Ryan V wrote a review Oct 2020
Hayden, Idaho, United States1 contribution2 helpful votes
The owner and manager of this hotel are heartless. During the Covid crisis they were unwilling to post pone dates while their country is still on lock down, and not excepting US Travelers. Just lost over 3000 Euros, due to their unwillingness to be companionate or even care about their hotel guests. They literally opened the hotel just for our reservation, to say they were open during my stay dates, in order to abscond from their moral obligation. (see picture). This is the most despicable, and unethical business practice I have ever encountered. During this period of suffering, a business that is unwilling to help their consumers, is a business that does not deserve customers. If they are willing to treat their guests this way, one would come to the determination they do not care at all about the comfort or safety of their patrons. In a time of needed solidarity, the Hotel de Tuilerieen is showing their true colors, and how they view any tourist or visitor to their property. PLEASE DO NOT SUPPORT A COMPANY WILLING TO PROFIT FROM COVID. Their country isn’t even excepting US Travelers and they refuse to move dates, when they have no other reservation, and in fact blame us for having to hire a receptionist for the Monday of our reservation, when we could not show up! There are better properties to stay, and with ownership who actually care about their customers, lets support those willing to support us.
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Date of stay: October 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Lydia K wrote a review Feb 2020
9 contributions6 helpful votes
We were underwhelmed with our stay. The hotel looks impressive but when we arrived last night we were disappointed to be given a ground floor room which smelled of sewage. Our room was apparently an upgrade, but when we asked to move to another room which did not smell of faeces they didn't have any other rooms free. There was a note on the desk wishing someone a happy birthday, presumably the person who had been allocated the room before us and also asked to change. We felt that in arriving late we had been given what was left. The only solution offered to deal with the smell was some kind of perfuming unit which clearly we were not comfortable having on all night, especially as I am pregnant and we were unsure about the fumes being emitted from the unit. We were offered no compensation or apology. The location of the room also meant that we could hear reception and the comings and going’s of guests clearly. The hotel denied responsibility for this, but some responsibility must be taken for not having soft-close doors and locating rooms near reception. We would not stay again and would not recommend this hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from VandenheedeKristof, General Manager at Hotel De Tuilerieen
Responded Feb 24, 2020
Dear Lydia, I was extremely sorry to receive your feed-back recently posted on TripAdvisor. We very much regret that we were not able to make your stay at Hotel De Tuilerieën memorable. It is very much in our ethos to provide a genuine and personal service for each and every guest to enjoy their stay with us. Having fallen short of providing you with such experience, is upsetting to us all. Due to a sold out situation on your arrival day, regrettably, we were not able to provide you immediately another room. We upgraded indeed your room from a comfort room ( 18m² ) to a large executive room 30 m²; You requested a quiet room, so we assumed this would be the best solution for you. After your check out I checked your room and there was no smell in the room. During check out our staff did offer an apology. Thank you again for your comments and we hope we may welcome you back again one day soon. Please do contact me directly to allow me to personally assist you with your arrangements.
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Сергей К wrote a review Feb 2020
2 contributions
the center is very cozy and comfortable. all within walking distance. parking in front of the hotel. The hotel has delicious breakfasts and a lovely restaurant. Cozy spa with a warm pool and mini saunas.
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Date of stay: February 2020Trip type: Traveled as a couple
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Sue W wrote a review Jan 2020
Basildon, United Kingdom4 contributions
I had read a lot about Bruges being a really romantic place and I wanted to book somewhere new and exciting. Well...it really is, charming and cosy and gorgeous!! It actually looks like an old castle fairy tale destination, and wow was the food brilliant as well. We booked really kinda last minute and we didnt want to overpay so basically just chose Tuilerieen on a whim and it paid off, the location is absolutely most ideal, and the hotel is so beautiful!! Thank you for a relaxing and romantic time, we loved you and we must return.
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Date of stay: December 2019
Rooms
Cleanliness
Service
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Response from DeTuilerieen, Manager at Hotel De Tuilerieen
Responded Feb 4, 2020
We are SO fortunate to have such a beautiful, historic city! And sometimes even blows us still away with hidden gems and it's beauty. Bruges offers beer, chocolate, waffles, fries but since the city has some first-class restaurants in about every cuisine and the competition is hard, yes, it has some exquisite spots. We are happy to hear that our city and our hotel left you with this impression and we are looking forward welcoming you back at some point in the future where both the hotel and the city will charm you, once again!
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PRICE RANGE
$159 - $472 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de tuilerieen hotel, de tuilerieen bruges
LOCATION
BelgiumFlandersWest Flanders ProvinceBruges
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel De Tuilerieen
Which popular attractions are close to Hotel De Tuilerieen?
Nearby attractions include Historic Centre of Brugge (0.2 miles), Luc Vanlaere Harpist (0.2 miles), and Chocolates & Happiness (0.09 miles).
What are some of the property amenities at Hotel De Tuilerieen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel De Tuilerieen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel De Tuilerieen?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel De Tuilerieen?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel De Tuilerieen?
Conveniently located restaurants include Little Siam, Park Restaurant, and Brazi's.
Are there opportunities to exercise at Hotel De Tuilerieen?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Hotel De Tuilerieen located near the city center?
Yes, it is 0.2 miles away from the center of Bruges.
Are any cleaning services offered at Hotel De Tuilerieen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel De Tuilerieen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel De Tuilerieen?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.