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Hoefijzerlaan 37, Bruges 8000 Belgium
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$162
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Free cancellation until 12/08/22
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Traveler (104)
360
Panoramas (10)
Room & Suite (265)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#67 of 98 hotels in Bruges
Location
4.0
Cleanliness
4.4
Service
4.5
Value
4.1
Travelers' Choice
This hotel with a Norman façade and English classic style is located a 10-minute walk from the central Market Square with the Belfry of Bruges, 450 m from the Concert Hall and a 2-minute walk from 't Zand Square, which accommodates a wide range of restaurants and bars. Grand Hotel Normandy includes an indoor swimming pool, a fitness area and free WiFi throughout the hotel. An LED flat-screen TV, free Wi-Fi and a work desk are provided as standard in the rooms at Grand Hotel Normandy. Each room features a modern décor, an en-suite bathroom with a bath/shower combination and hardwood floors. To start the day, guests can enjoy a continental-style breakfast with pastries, bacon and warm egg dishes in the breakfast room each morning. You can unwind in the hotel's bar, which serves a selection of drinks and local Belgian beers. In the winter, you can curl up in front of the fireplace. Guests can take a plunge in the indoor heated swimming pool or work out in the fitness area free of charge. Bruges Railway Station is 1.5 km from the hotel and is easily reachable by public transport or taxi in 10 to 15 minutes. Within an easy walking distance from Grand Hotel Normandy, you can find a variety of museums and sights such as the Chocolate Museum, the Groeninge Museum and others. This is our guests' favourite part of Bruges, according to independent reviews. We speak your language!
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Baggage storage
Non-smoking hotel
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Shared lounge / TV area
24-hour front desk
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish, Dutch
83Reviews0Q+A7Room tips
Traveler rating
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Most Recent
Chris H wrote a review Nov 2022
Bournemouth, United Kingdom33 contributions19 helpful votes
This is a lovely hotel. Very nicely decorated and the female staff on reception/bar were extremely polite, friendly and helpful. The guy on reception on Sunday spent most of the time talking to his friends and yelling at the football so it was difficult to get service so we ended up going to elsewhere. The cleaners burst into your room without knocking which we found absolutely shocking. Apart from those two points, which I’m sure they can fix simply, it’s a really nice hotel.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jean c wrote a review Nov 2022
bristol7 contributions6 helpful votes
The staff at this hotel are so friendly and accommodating. So welcoming when we arrived. The rooms were sufficiently equipped & clean. The hotel is a short walk to the town centre which is full of bars, cafe's and beautiful shops. The hotel bar is relaxing and offers a good range of drinks. If you are feeling like a swim then go to the hotels indoor pool. Breakfast is superb. We have been here a few times now and will definitely return.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip: There's a kettle in rooms & couple of sachets of coffee, tea etc. This never got stocked up. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mom of 2 wrote a review Nov 2022
3 contributions
We were allowed to check in early. The AC was not working and had to get the desk to get it to turn on. Once they did that, it worked. Pleasant stay. Breakfast option is nice too. I needed to refill my water jug and was told I could not do that. It's WATER.
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jenna wrote a review Oct 2022
4 contributions
This is a great hotel, the staff are friendly, it is only a short walk to the bars and restaurants and main attractions, the room was clean and spacious and the bed was super comfy, the swimming pool looked amazing, we couldn't have asked for more 😊
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jim G wrote a review Oct 2022
1 contribution
Room was stuffy and thermostat would not work regardless of settings or fan speed. Questioned nigh-time front desk and they said they need to turn on system but can’t promise anything. Terrible first night. The next morning the front desk told me it was off. They asked if I want AC or heat. When I questioned them on it, they informed me they can only give me AC or heat but not both. If too cold I need to walk down to front desk, because no phones in room, and ask to change to heat. The next morning it was hot. I asked why… was informed that someone on the floor asked for heat so they changed from AC to heat. They further explained that multiple rooms share the same system and have to change it if a room requests something differently. For the 3 nights, I had to ask the front desk multiple times to either turn on or change from heat to AC. I wish I hadn’t paid for an upgraded room and wish I knew this before booking the nonrefundable room.
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: Make sure rate reflects a community shared HVAC system
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Escape541993 wrote a review Sep 2022
1 contribution
We were pleasantly surprised by this hotel. It was more than we hoped for the price we paid. It’s 3 stops by bus from the train station and 10 min walking distance to Grote Markt Square so close to the attractions but away from the crowd. The standard room is tastefully decorated, had 2 comfy twin beds, a mini ref, water kettle and nespresso for the complimentary tea and coffee. Bathroom was clean and comfortably sized. The staff were all cheerful and accommodating. This was what struck us the most. It’s like they really like working in this hotel. We definitely recommend this hotel.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AgedMan wrote a review Sep 2022
United Kingdom566 contributions247 helpful votes
I booked two rooms at this hotel having read their website and the reviews online beforehand. Originally booked directly with the hotel but then changed to a booking website as the hotel would not reduce their price by 1 cent. Was only fractionally cheaper than staying Brussels ! The positives: Reasonably close to the city centre, large bedroom, nice decor, pleasant atmosphere. The negatives: Bathroom terrible, no floor drain so the floor gets flooded, shower screen has no rubber seals to prevent water spilling out, faucet configuration restricts movement in the bath/shower, mosquitoes ! Coffee capsules terrible. Corridor decoration and carpets in common areas need attention. Likely would choose somewhere else if we return to Bruges. Gave it a 3* rating, maybe a little harsh but not worth 4* IMO.
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Date of stay: September 2022
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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robert m wrote a review Sep 2022
London, United Kingdom49 contributions15 helpful votes
Lovely hotel can’t fault anything would definitely stay here again. Breakfast was great and hotel staff are all very friendly and accommodating Very short walk to shops and bars. After a long day of walking around city use of the pool hotel is great touch 👍🏻
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Main public car park sits about 100 metres past hotel on right and is 14 euros for 24 hours
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gearoidin M wrote a review Sep 2022
14 contributions6 helpful votes
What a surprise this hotel was from the minute we walked in the door! Loved the lobby where we had a nite cap each night; the staff simply could not have been more helpful; the bed in our bright deluxe room was enormous and extremely comfortable and although we only had breakfast once ( on Sunday as few other places open) it was very good with lots of choice. The hotel is within walking distance of everywhere and on the less touristy side of town which we loved. Top top… book a deluxe room. Standard are a little tight albeit very tasteful.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Beth N wrote a review Aug 2022
London, United Kingdom9 contributions3 helpful votes
Stayed over bank hol weekend. Pros: nice swimming pool (albeit much smaller than photos), lovely breakfast, rooms v v clean. Good location. Cons: roadworks going on outside currently. Whole pavement was up. Big h&s breach. You have to go to reception to book breakfast and then walk back to be allowed in…strange. Got chased down the hallway by staff for simply taking an apple from breakfast (I only had a coffee, juice and a yoghurt in there & paid full price!) who said I wasn’t allowed but couldn’t explain why. Toiletries arent topped up during changeover cleans. Classes in the room were polished or something - tasted like hairspray couldn’t use them.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$106 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel floris karos, floris karos bruges, karos hotel
FORMERLY KNOWN AS
Floris Karos Hotel
LOCATION
BelgiumFlandersWest Flanders ProvinceBruges
NUMBER OF ROOMS
64
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GRAND HOTEL NORMANDY $111 ($̶1̶4̶4̶) - Updated 2022 Prices & Reviews - Bruges, Belgium

Frequently Asked Questions about Grand Hotel Normandy
Which popular attractions are close to Grand Hotel Normandy?
Nearby attractions include Bruges Art Route (0.3 miles), Neuhaus Chocolate (0.3 miles), and St. James's Church (0.3 miles).
What are some of the property amenities at Grand Hotel Normandy?
Some of the more popular amenities offered include an indoor pool, a lounge, and a fitness center.
Which room amenities are available at Grand Hotel Normandy?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Grand Hotel Normandy?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Grand Hotel Normandy?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hotel Normandy?
Conveniently located restaurants include That's Toast!, Kottee Kaffee, and Gelateria Da Vinci.
Are there opportunities to exercise at Grand Hotel Normandy?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Grand Hotel Normandy located near the city center?
Yes, it is 0.4 miles away from the center of Bruges.
Which languages are spoken by the staff at Grand Hotel Normandy?
The staff speaks multiple languages, including English, Spanish, French, and Dutch.
Are there any historical sites close to Grand Hotel Normandy?
Many travelers enjoy visiting Historic Centre of Brugge (0.4 miles), The Princely Beguinage Ten Wijngaarde (0.6 miles), and Basilica of the Holy Blood (0.5 miles).
Is Grand Hotel Normandy accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.