Absolutely amazed at the Hotel Setting and its Decor! Room 46 had a very emotional impact on us! All Management and Staff were exceptional in every way. Breakfast, Honesty Bar Lounge, Swimming Pool, Sauna, all fantastic. The Hotel was in a great locale, for sightseeing and restaurants close by. When we return to Bruges and we WILL there is no other place we would consider staying. This is a Gem for those who appreciate a step back in time THANK YOU ALL SO VERY MUCH!
Little gem of a hotel, I would definitely recommend Die Swaene and hope to go back to stay sometime again. Great location for exploring Bruges. The staff couldn't do enough for us, especially Olivier on reception. Room was clean, tidy and comfortable. Highly recommend it
Not as good as it looks. Not 4*. Great location and central parking option. Quirky furniture but odd rooms - overcrowded with big chairs so little room to move. Tiny separate toilet. Little pool which is nice. Breakfast was poor - no fruit or cereals and salmon left out uncovered on table for ages. Another odd thing was having to look for staff to greet us on arrival - no bell on reception. Then, later in the day, the bell appeared on the desk. Then later in the evening, it disappeared again - what’s that all about? 😂😂
The room we got at the 2nd floor (room 44) was really amazing. The room is highly recommended. Large room. Large bed. Shower is in the bathtub but nevertheless is great snd tall. Problems: we were asked to pay cash for the parking. A guest should never be asked to pay cash for anything, Who uses cash in 2022? Why would we got to an ATM, pay fees and withdraw cash? That was resolved the next morning (we refused to pay cash) as the parking was added to the bill. Then the breakfast made me sick. The milk was old and sour and I had a cappuccino. No compensation/ partial refund was offered. In fact, it felt that they don’t even believe their milk is sour. The breakfast itself is not recommended. We got it for free and would have skipped it. No granola and yogurt or muesli / Bircher. Fresh bread and pastries and fresh orange juice. No self service buffet which is always preferred when it comes to breakfast. Service must be improved.…
We have been road tripping Europe for a month. We arrived yesterday and checked in. After parking the car, the guy who checked us in, demanded that we pay 20 EUR in cash for the parking. That was odd and unusual. No one uses cash these days. It was the first time we were asked to pay anything in cash during this month. We of course refused but he was a bit rude a pushy. The next morning the lady at the front desk told us not to worry about it, but interrupted our busy morning asking why did we tell Booking.com about this and that. The breakfast was really bad. The milk was sour and made us get sick. They insisted it’s impossible and only once we insisted, they replaced the milk which was good. The breakfast is poor. Brought us meats to the table without asking (some people, vegans and vegetarians like we, wouldn’t like that). There was no buffet and no granola or muesli with plain yogurt. No healthy choices. The room was great and it was next to a large lounge / living room with a grand piano and that was nice.…
Great location, beautiful lounge, fine room, and a wonderful greeting from Marjike - who also proved to be a marvelous concierge. Bruges is a special place, and Die Swaene made it even more so.I want to come back as soon as I can, if for no other reason than to spend a few days in the bosom of Die Swaene.
My partner Mike booked this hotel for our stay in Bruges. The hotel had an old world charm to it and was beautifully decorated. We stayed in the pink room which I loved. We were very well looked after by Lievev (I hope I spelled his name correctly). He couldn't have been more helpful. Breakfast was also amazing there was so much food we couldn't finish it all. We would highly recommend this hotel and will definitely be visiting again.
The lobby of this boutique hotel is too kitsch in my opinion. My superior room with terrass was actually facing a wall. The king size bed had sheets too small and we didn’t sleep comfortably. On the balconies they put plastic flowers meanwhile all other the city they were beautiful tulips. Small swimming pool and smell of chlorine in the hallway. Bruges is full of nice and historical hotels. It’s worth paying a little more for a better quality experience!
We stayed at Die Swaene in Bruges on Sat 19th Feb 2022. The location is superb and the hotel staff went over and above to assist - even parking our car on the arrival day and bringing it back to the hotel front when we left. The receptionist Lisbon was very friendly, helpful and information - also providing us with a map and marking all the tourist spots on it. The room was beautiful, very clean with beautiful period style furnishings, bed and pillows very comfortable and a view over the canal. Location is 5 minutes walk from Bruges centre, lots of shops, bars and cafes nearby. We didn't have time to use the pool but we did view it and it looks amazing. The hotel was quiet and the hotel staff were always friendly and helpful. Our continental breakfast was bountiful, also with omelettes and pancakes, and nothing was too much trouble. We would definately recommend this hotel and will stay in it again when in Bruges next.…
The hotel was so beautiful like living in the past. The canal view was perfect. The staff was really friendly. Brugge is small but the hotel was next to points of interest like the main square and the embarkation point of the small boats. Totally recommended!!!