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Hotel Heritage - Relais & Chateaux

Travelers' Choice award winner
#5 of 98 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,539 Reviews from our TripAdvisor Community

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Showing 1,191: English reviews
Cambridgeshire, United Kingdom
Reviewed yesterday NEWvia mobile

Our party of 12 stayed at this superb hotel for a weekend break and from when we arrived until we left the service from all if the staff was exceptional as was the quality of the hotel. Great hotel, great location and fantastic staff would highly recommend.

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2Thank tick1963
London, United Kingdom
Reviewed 6 days ago NEW

From being greeted on the pavement outside, to the farewell goodie's we received the service and ambience was top notch. I would have enjoyed my breakfast more if the eggs, bacon etc were hot. However buffet is always under par. We did enjoy the setting and continental. Everything was well maintained and beautiful. We had drinks in the bar which...

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Thank BedfontBabe
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you again for staying with us and for taking the time to share your experience. Our building is historic and therefore limits us to what we can do in terms of room configuration and space. For your next visit do not hesitate to book one of our larger suites or deluxe rooms. We are happy that you had such...

Eindhoven
Reviewed 1 week ago via mobile

We stayed at this hotel for a weekend getaway. We combined it with a visit to the Mystique restaurant which is also well advised. The hotel hotel offers a great starting point for discovering the city centre. Its location is accessibel by car and you can easily walk anywhere in town. The ambiance of the hotel is very nice and...

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Thank Henkie10
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your comments We are so happy that you had such a lovely time at our hotel. Le Mystique offers excellent dining for all their guests, and we are delighted that you had a pleasant experience. We are pleased that you enjoyed our electronics and amenities, but also our staff who goes above and beyond to...

Rotterdam, The Netherlands
Reviewed 2 weeks ago via mobile

The Heritage is nicely located in the heart of the old city. The hotel has a very nice atmosphere and friendly staff. The rooms ate not large but very well equiped, very quiet and suite the surroundings very well. The breakfast offers a broad choice of excellent food. In the venicity there are about 600 restaurants and 200 chocalate shops...

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Thank GerdeJ
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for you review! Our luxurious hotels location is ideal for shopping, sightseeing and close to so many thing to do in the city. This is probably on of our best features along with our sumptuous buffet breakfast and our commitment to service. We look forward to welcoming you again in the future.

Amsterdam, The Netherlands
Reviewed 2 weeks ago

I visited Bruges with my girlfrien on our anniversary and was incredibly romantic and fairy tale like. The Heritage Hotel added something more with its elegance and its infinite attention to our needs. The owners were welcoming and friendly. The restaurant is fantastic, with an international wine list! absolutely special. missing it already!

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Thank alfred g
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are delighted that you enjoyed our hotel and our restaurant Le Mystique. We are so happy that you had a wonderful time on your anniversary and are grateful that you made us part of your memories together. Our staff makes the Hotel Heritage experience truly unique. Thank you for the wonderful words and we hope to welcome you again...

Boulder, Colorado
Reviewed 3 weeks ago

We stayed at the Hotel Heritage in Bruges last week and had a wonderful experience. The hotel is located a block from the main area of town which is very convenient. The staff was absolutely wonderful and professional. Our rooms were small but beautiful and we thoroughly enjoyed the wonderful breakfast buffet as well as drinks in the bar. I...

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Thank armitage991
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for sharing your wonderful words with us. We are delighted to hear that you had such a wonderful experience visiting our hotel. We appreciate that you would recommend us to future visitors of bruges. We hope to welcome you again in the future.

San Francisco, California
Reviewed 4 weeks ago via mobile

The property turned out to surpass our expectations. Beautiful, great amenities, wonderful staff who worked very hard to make our stay perfect. Will definitely be back. Location very central, but quiet street even though our room was street level. We never heard any street noise. Lovely fireplace in the sitting room, the most popular spot to relax just off the...

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1Thank flyingbiz
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your wonderful comments. Our hotel's location is probably one of our best features along with our level of luxury and commitment to service. We hope to welcome you again in the future.

San Francisco, California
Reviewed 5 weeks ago via mobile

As a last minute escape, we arrived to the hotel with no reservations in the early evening. The accommodating young woman at the reception set us up with the last room available. Unbeknownst to us it was the beginning of a major holiday. Most accommodations were sold out. We ended up with a beautiful, oversized room. It was street level...

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Thank jetbiz
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your kind words. We pride ourselves in our staff's ability to serve our guests and anticipate their needs. We are so happy that you enjoyed your room and your stay in bruges. Next time you visit us, be sure to try our famous Champagne Breakfast Buffet - it's one of the most popular things to...

Kent, United Kingdom
Reviewed October 28, 2016

I stayed at this fantastic hotel for a long weekend, as a birthday surprise booked by my partner. We loved every second of our stay not only at this hotel but in Bruges in general. The hotel was beautiful, clean and the staff were very helpful and keen to do what they could to help. As it was my birthday,...

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Thank Antoniettaxo
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your review. We are very happy that you enjoyed your stay at our hotel and that we could surprise you on your birthday. Our staff goes above and beyond to make sure each guest is well taken care of. We are thrilled that you enjoyed bruges and hope to see you at our hotel again...

Dublin
Reviewed October 18, 2016 via mobile

Stayed here for a weekend city break ... Just what the doctor ordered, friendly staff and beautiful accommodation. Central location near excellent bars clubs and restaurants. 5 stars all the way ... well done!

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Thank Babs C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your 5 STAR review! Bruges is the ideal destination for a weekend city break. Do you know that we offer many special deals during the midweek? An idea for your next visit to our beautiful city? We hope you will return to fairytale Bruges ! We will look forward to welcoming you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $190 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travelers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, Oct 15, 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, Sep 15, 2016 | Read review
“Rooms 42 & 43 on the upper floor are excellent.”
 of 5 bubbles 917dennisw, Sep 14, 2016 | Read review
“We were on the third floor and our room was absolutely fine.”
 of 5 bubbles jackiew125, Aug 25, 2016 | Read review
“Room sizes vary with price levels. Minimum price rooms will be luxurious but small!”
 of 5 bubbles Trepidation1, Aug 20, 2016 | Read review
5 of 5
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