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Hotel Heritage - Relais & Chateaux

Travelers' Choice award winner
#4 of 98 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,510 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
Weybridge, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We picked this in part for its electric car charger which is available down a lift underground. Very narrow and valet service available which in retrospect might have been sensible. Staff very friendly and helpful. Nice book-lined bar. Centrally located for walking around the town.

Helpful?
Thank Iain M
Palm Springs, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Relais and Chateaux know how to put on a gracious and old style show for their guests. This hotel was everything you would expect from an upmarket, traditional Eurpoean hotel. We loved staying here. And the breakfast...wow...

Review collected in partnership with Relais & Chateaux

Helpful?
Thank Horsewithnoname1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this great review! Breakfast at the Heritage is one of the highlights during your Bruges' stay! We feel delighted to know your enjoyed your stay so much and we cannot wait to welcome you back. Don't forget to book with your privilege card for the best available offer! More 

Pacific Palisades, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Bruges is one of the most beautiful towns in Europe and should not be missed, and The Heritage Hotel is definitely the place to stay for great location, wonderful atmosphere, superb cuisine at The Mystic Restaurant, and a fantastic staff. Highly recommended!

Review collected in partnership with Relais & Chateaux

Helpful?
Thank dennis w
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation! We feel happy to know that you appreciated and enjoyed the total experience with us! Staying at the Heritage is a culinary experience not to be missed! Yes! Bruges is one of the most beautiful & romantic towns in Europe, and ideal to visit all seasons of the year! Maybe once in wintertime? Our winterpromotion... More 

Brussels, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To be honest this hotel doesn't need another review; there's already 1400 + of them and most of them are very favourable - and why not? the place is a gem, not a huge multi-national affair but a small hotel with old world charm run by staff who care and who make the extra effort to make your stay as... More 

Helpful?
Thank Cami-Pi-Gio
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much! Yes, we reached more than 1500 reviews here on TripAdvisor! We thank all our guests for taking the time to write their reviews on TripAdvisor! At the Heritage we operate with the highest standards of luxury for our guests to enjoy a comfortable stay and take our guest feedback very seriously! Guest satisfaction is a high... More 

Kentucky
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of the ten hotels we stayed in during a recent trip abroad, this stands out as the most welcoming and comfortable. The staff is remarkably friendly and helpful, and they graciously spoke English with us. The room, while a bit smaller than what you'd find in the states, was exceptionally clean and comfortable. The location is a one minute... More 

Helpful?
Thank RachelandDonny
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Wow, fantastic that you awarded the Heritage as the most welcoming hotel during your European trip! Once arrived in the heart of the city, our valet is there to assisit, and our guests can relax...! We hope to may welcome you again on your next European tour! More 

Suffolk, United Kingdom
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for my husband's big birthday taking advantage of their special offer, stay 3 pay 2 and splurged on a suite on the top floor and had a wonderful 3 nights. The hotel is literally one row back from the Grote Markt, so you are right in the centre of this beautiful city. If you don't wish to... More 

Helpful?
Thank Suzanne C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! We feel pleased to know that you had such a nice stay with us in the heart of Bruges. Indeed a 3 nights' stay in Bruges is ideal to discover our beautiful city, museums, attractions or to stroll along the canals and romantic hotspots. We are sorry you did not thoroughly enjoy the ultra-popular champagne... More 

Charlotte, North Carolina
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice, high-class room, somewhat expensive which was to be expected being a Relais Chateaux property -- Nice quiet street with private car park (for a fee); very nice parlor for drinks; outstanding location to walk to everything.

Helpful?
Thank steelerfans
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review here on TripAdvisor! We are indeed a proud member of Relais & Châteaux: The best way to discover different places in the World full of charm and richness! All you need is to start writing your very own Route du Bonheur! Our prices are very competitive and advise you to book direct for the lowest... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I arrived at Hotel Heritage and I told the charming receptionist that we had a three night stay as a gift from our children to mark our 40th wedding anniversary. We were shown to our lovely room and ten minutes later there was a knock on the door and we were presented with a complimentary bottle of... More 

Helpful?
Thank Jackie W
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

You let us blush! Thank you for your wonderful review! Yes indeed, we feel so happy to have such a fantastic team, each team member is born as a star to offer a most warm welcome and service. We love to treat our guests as real Royals with many small attentions! We hope to may welcome you at le Mystique... More 

Devon, Pennsylvania
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 23, 2016

This is a very pleasant hotel. Clean, tasteful, kind helpful staff. The only drawback is the rooms are very very small. This is characteristic of hotels in Europe, but these rooms are perhaps even smaller?? That being said, the price was right, and the rooms were very clean and attractive. The location is terrific and the staff very kind and... More 

Helpful?
Thank oztravelz
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive words and recommendation here on TripAdvisor! We took notice of the fact that our room size failed to meet your expectations. As you may have experienced, our hotel is located in an ancient building. When implementing the rooms, we had to take into account the architectural structure of the building, and therefore are some rooms... More 

New England, USA
Level Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed August 20, 2016

We stayed here in June during a bike tour of Belgium and the Netherlands, and couldn't have been more pleased with our experience. Our room was enormous, decorated in old world style that was quite opulent. The bathroom and technology however was right up to date. We appreciated the kindness and efficiency of the staff. Breakfast stood out particularly for... More 

Helpful?
Thank Trepidation1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this great review! We feel delighted to read that you had a fantastic experience with us in the heart of Bruges! Our hotel is indeed a perfect place to stop and to enjoy during a bike tour! We hope to may welcome you again on your next tour! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $205 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
#6 Family Hotel in Bruges
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