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Hotel Heritage - Relais & Chateaux

Travelers' Choice award winner
#4 of 98 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,463 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
Brooklyn, New York
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walked into the lobby and was warmly greeted, I felt like I had entered my own private castle. The rooms are exquisitely furnished, and the location is ideal. Others have mentioned the small rooms. They're not huge, but I found the room to be more than adequate and very much in line with European hotel rooms... More 

Helpful?
Thank Kimberly R
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a small luxury hotel with a very professional staff. Rooms are comfortable and beautifully decorated. Felt relaxed the second we entered the room. Or actually even earlier when we got help with unpacking and parking the car (you have to reserve a parking place for valet parking when booking your room). Every little detail is thought about. From... More 

Helpful?
1 Thank Craftbeertravelers
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed, we have a wonderful staff, they love to treat all our guests as real Royals! We are delighted that you enjoyed the personalized service and we can't wait to welcome you back in the heart of Bruges! Thank you for your review! More 

Lindenhurst, New York
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a 5star+ establishment. We were away for 2 weeks all through Europe and the staff at this hotel blew us away. We were lucky to have stayed here for a couple of nights the beginning of July. They were doing construction on the outside street, but that didn't really make our stay any different. Even the construction... More 

Helpful?
1 Thank Kurlisue19
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Waauwww! Thank you of your 5* review! Our kictchen will reopen on August 05! As an old Flemish expression says: 'The best sauce is cooked in an old pot', reality has proven different. Our Chef has decided that behind the scenes renovation works in the kitchen are necessary to optimize our service and quality performance for all beautiful years ahead.... More 

West Midlands, United Kingdom
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This wonderful boutique hotel, just off the north end of Markt in its own micro neighbourhood, is part of the Relais & Chateaux association which strings small, privately run hotels together. Despite no restaurant, a music festival playing late into the night & building work being carried on outside during the day our stay was still outstanding. The team led... More 

Helpful?
Thank Pavarotti52
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your comment. We are very sorry for all the inconveniences but we are delighted that you had a wonderfull stay with us. We are proud to be a Relais & Châteaux member and our staff strives to give you the best service. We hope seeing you again soon. More 

Raynham, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was not a budget hotel or low cost option. The cost was a bit above mid -range. However, it was well worth every penny. A fantastic property with truly exceptional service and personal care. If you want to be not just looked after but truly cared for, do yourself a favor and book this location. It is clear... More 

Helpful?
Thank Sean R
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your nice comment! We are delighted to know that you enjoyed your experience at our hotel and that you loved our personal service. We strive to give our guest's the best service. We hope to see you again soon. More 

Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed staying at your location! I would come back for sure.. It was a fantastic location and great rooms.. Truly exceptional service!! Not the least amount of money but well worth the cost. It was a personal touch. We really enjoyed.. Highly recommend..

Review collected in partnership with this hotel

Helpful?
Thank Sujazz222
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation here on TripAdvisor. We are happy to hear that you enjoyed your stay at our hotel. The hotel is located near all the major attractions in Bruges. We hope to see you again soon. More 

Richmond, Virginia, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for three nights at the Hotel Heritage and cannot wait to return. It is a family owned hotel and, like all Relais & Chateaux hotels, there is a high standard of comfort and luxury in the rooms. We have stayed in many of them and value the confidence that you can have in their quality. The Hotel Heritage... More 

Helpful?
Thank Robin S
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your kind words. We pride ourselves being Relais & Châteaux members and we are delighted that you enjoyed the room and our personalized service. As always, our staff memebers go above and beyond to make our guests' stay a most memorable one. We look forward to seeing you again in the future. More 

Newburgh, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We appreciated that they were multi lingual and could assist every guest . The hotel amenities were exceptional. The beds and pillows were incredibly comfortable. The sauna and gym were great, clean and used multiple times by us.

Review collected in partnership with this hotel

Helpful?
Thank X6997YFmichael
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your kind words. We are delighted to know that your stay at our hotel was so wonderful. Our gym is a popular amenity and we are happy you enjoyed it. Did you know that the foundation of the gym was built in the 14th century? We look forward to welcoming you again soon. More 

Brisbane, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment you arrive...wow! Service so genuine and personable, rooms immaculate, clean, comfortable, bed plush for a perfect nights sleep. This hotel is just gorgeous, the dining area and lounges are stunning. We ate in the restaurant and it was exceptional, food presentation first class. Restaurant a peaceful experience to sit and enjoy a beautiful meal. Lovely bar area... More 

Helpful?
Thank 2016GJ
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your comments. We are so pleased you enjoyed your stay at the hotel. We strive to offer a personalized experience for each guest, our staff goes above and beyond to service our guests and make sure they are well taken care of. We hope to welcome you again soon. More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Very pleasant independent hotel. Nice staff and rooms (although slightly small, but typical of more traditional building). Very good food/restaurant. Slightly difficult to find but excellent location.

Review collected in partnership with this hotel

Helpful?
Thank bothonholiday
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! Our hotel's location is ideal for shopping, sightseeing and close to the major attractions. We hope you will return to fairytale Bruges! We will look forward to welcoming you again. More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $198 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
#6 Family Hotel in Bruges
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