Grand Hotel Casselbergh Bruges
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About
#16 of 97 hotels in Bruges
Location
4.9
Cleanliness
4.8
Service
4.5
Value
4.3
Travelers' Choice
The Grand Hotel Casselbergh has many qualities that will guarantee you a special stay. Rich history is combined with modern luxury. The location, at the heart of the historical centre of Bruges - a UNESCO world heritage city - with its wonderful mediaeval buildings and idyllic canals, make the hotel unique. This luxurious hotel has been created out of three historical residences known as 'Casselbergh', 'Zeven Torens', and 't Fransch Schildt'. These buildings were owned and lived in throughout many centuries by leading citizens and the local aristocracy. Breathe in and enjoy the atmosphere of a bygone age! To the rear, a new wing has been added with quality architecture that is perfectly integrated with the surrounding buildings. Grand Hotel Casselbergh has 118 elegant rooms. They combine modern luxury with the authentic charm of 18th-century Bruges. The hotel has various meeting rooms, 40 parking places, and a superbly appointed wellness centre in the 16th-century cellars. This romantic hotel is certain to enchant you and welcome you with its attentive hospitality. "Luxury of the past, designed for the future"
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Car hire
Business Center with Internet Access
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
100Great for walkers
Grade: 100 out of 100
309Restaurantswithin 0.3 miles
152Attractionswithin 0.3 miles
Hoogstraat 6, Bruges 8000 Belgium
Name/address in local language
Getting there
Rental CarsSee all Bruges rental cars
4457Reviews100Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Great location in the middle of old Bruge. Clean and comfort room at the new building. Great breakfast. We did not use the spa. We parked at Hotel parking and paid 30 euro per day. It's a bit expensive....staff are polite with service attitude
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Good Italian restaurant for dinner 100m from the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stayed three nights at this marvelous hotel and loved everything about it. The first night we got a room that was too small for my taste but when I went to the front desk and explained, Morgan immediately offered to give us a new room. While we toured the city housekeeping moved our bags and by early afternoon the new room was ready. We got a major upgrade to a huge , luxurious room and Morgan even left us a box of chocolate and a very nice note. Everyone we encountered, from reception to bartenders were friendly and welcoming. The hotel is drop dead gorgeous, the breakfast is amazing and you could not find a better location just steps away from the main square. If i come back to Bruges I will definitely be back here.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Avoid room 1214, very small and cramped .
Room 1109 was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Casselbergh is in my view the best hotel not only in Bruges but right up there with the best in the world. The staff are simply amazing, rooms luxurious, the whole hotel is stunning, the breakfast choices are endless, Janick is the best manager I have ever known
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Date of stay: May 2023Trip type: Traveled with friends
Room Tip: Stay as long as you can
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is beautiful, centrally located in Old Town Bruges. There are many restaurants and attractions nearby. The rooms are big and comfortable. The hotel gives you a sensation of old and new which is what we were looking for. The breakfast was really good and with plenty of options to choose from.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: There is parking available in the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Grand Hotel Casselbergh, Bruges is a tranquil oasis in the heart of bustling Bruges. The position of the hotel could not be better, just off the Burg. Elegant...charming and spotless. It is run by very pleasant and efficient staff. Our room was beautiful with a large en-suite which contained not only a shower cubical but also a separate bath. It was in the annex which is connected to the main part of the hotel by a very modern and attractive walk way ( please do not be put off) Breakfast was amazing with plenty of choice-hot and cold. You certainly would not go hungry! So enjoyed our week with you and when we next return will definitely use this splendid hotel again. Thank you SO much for a fabulous time.
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Being British...we love a good cup of tea first thing in the morning!
Unfortunately, Earl Grey...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is very well situated for central Brugge. The welcome was warm and our room in the newer part of the hotel was very clean. The bed was large and very comfortable. Breakfast included fresh fruit and a large selection of both cold and cooked items. Everything you could ask for and highly recommended
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel, large beautiful bar area, (multiple rooms w/assorted seating options), convenient location. But, the front desk staff was hit & miss...some were friendly, others were not. It is a non-smoking hotel, upon check-in you sign a form stating you understand this and if you smoke in the room there will be a hefty fine. The hotel has an open area with two sofas in a courtyard before the sliding glass entrance to the hotel. It was a hang-out for smokers. The reception desk is up a few stairs in a corner, so the staff can't see this area. It was annoying having to walk past the smokers as we entered/exited the hotel. (To be honest, not sure it they were hotel guests or random people who saw a comfy area to sit & smoke). The cleaning staff often didn't get to our room until late-late afternoon, and one day not at all. (We had to track someone down for toliet paper & towels!). Finally, you need to scan your room key in the elevator to get to your floor. We had issues everyday with our keys and had to stand in line at reception to get them rekeyed. Since this happend at the end of the day, there was always a line of folks checking-in. It was an inconvenience and we received no explanation why our keys kept failing. All in all, would not return as this is not a 4+ star hotel as far as service. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Els Van Overloop, Verkoop at Grand Hotel Casselbergh Bruges
Responded 5 days ago
Dear AB2014, Thank you for taking the time to share your opinion following your stay at the Grand Hotel Casselbergh. We are delighted to read that you enjoyed the location of our establishment. Indeed, in the heart of the center of Bruges, our hotel offers an ideal location close to the various points of interest of the city, while enjoying the calm. Also very pleased to read that you did appreciate our large beautiful bar areas but of course concerned to read your feedback on the front desk staff and our cleaning staff. We certainly can't tolerate unfriendliness and a lack of service. Rest assured we will follow this up with the relevant managers immediately. Also, we note with great interest your remark concerning smoking in the entrance and the problems with the keycards and will not fail to give it our full attention. We do indeed had some technical problems with our key card system, but that is certainly no excuse for the inconvenience experienced. Your feedback is essential to the constant improvement of our services and please accept our sincerest apologies. Best regards, Els, Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic, Hotel, close to everything, very friendly staff and super efficient. Lovely, sauna and very clean , would definitely stay here again, we did opt for the breakfast, which again was faultless. I really can’t see anything wrong with this hotel, but that’s just my opinion.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Close to everything, the church of the holy blood, if you are religious, the town hall if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is wonderful. The staff were very helpful. The location is excellent for exploring Amsterdam. The room was clean and comfortable. The buffet breakfast was very good. It was great to have such a lovely room to return to after a day of sightseeing. The proximity to the trains and trams made exploring easy. I recommend it highly.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel great short stay just one night. Breakfast was right up our street. Everything worked well. The main attraction of this hotel is its location you ate quickly in the heart of things as soon ad you walk out of the door.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$141 - $290 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumFlandersWest Flanders ProvinceBrugesSt-anna
NUMBER OF ROOMS
118
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Claim Your ListingGRAND HOTEL CASSELBERGH BRUGES $159 ($̶1̶7̶8̶) - Updated 2023 Prices & Reviews - Belgium
Frequently Asked Questions about Grand Hotel Casselbergh Bruges
Which popular attractions are close to Grand Hotel Casselbergh Bruges?
Nearby attractions include Historic Centre of Brugge (0.2 miles), Chocolates & Happiness (0.1 miles), and Brugge BeerWalk (0.1 miles).
What are some of the property amenities at Grand Hotel Casselbergh Bruges?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at Grand Hotel Casselbergh Bruges?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Casselbergh Bruges?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at Grand Hotel Casselbergh Bruges?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hotel Casselbergh Bruges?
Conveniently located restaurants include Brazi's, Het Rand, and Gelateria Da Vinci.
Are there opportunities to exercise at Grand Hotel Casselbergh Bruges?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Grand Hotel Casselbergh Bruges located near the city center?
Yes, it is 0.2 miles away from the center of Bruges.
Are any cleaning services offered at Grand Hotel Casselbergh Bruges?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Casselbergh Bruges offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Casselbergh Bruges?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.