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Hotel Harmony

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Kraanlei 37, Ghent 9000 Belgium
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Traveler (659)
360
Panoramas (11)
Room & Suite (407)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 45 hotels in Ghent
Location
Cleanliness
Service
Value
Travelers' Choice
This luxurious family-run hotel in the Patershol suburb of Gent offers 40 unique rooms in 3 historic buildings. Harmony benefits from a swimming pool, fitness and is 10 minutes' walk from St Bavo's Cathedral.Each of the rooms at Hotel Harmony feature warm décor, modern bathrooms and some rooms have views of the oldest parts of the city. The air-conditioned rooms also boast satellite TV, a work desk and a minibar.The elegant lounge features dark-wood décor and serves drinks including wines and cocktails.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Meeting rooms
Baggage storage
Concierge
Express check-in / check-out
Paid private parking on-site
Parking
Wifi
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Wine / champagne
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English, French, Dutch
1364Reviews13Q+A100Room tips
Traveler rating
  • 957
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  • 45
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  • 5
Time of year
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Popular mentions
Alex wrote a review Jun 1
3 contributions2 helpful votes
Excellent stay at the hotel harmony - great location right next to the river where we had a lovely breakfast. The pool was perfect for the amazing weather. The parking was a little pricey but worth it for the convenience!
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel-cmanager, Harmony De Smet, Manager at Hotel Harmony
Responded 2 weeks ago
Dear Alexa, Thank you for your review. Our aim is to provide a memorable experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back. Best regards, Harmony De Smet, Manager
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Justine N wrote a review Feb 2021
1 contribution
We received a warm welcome at the Hotel Harmony. Everything was very clean . We received dinner in our room end it was great despite COVID. They really do their best and they tried to make our stay as pleasant as possible.
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Date of stay: January 2021
Value
Rooms
Service
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Response from Hotel-cmanager, Harmony De Smet, Manager at Hotel Harmony
Responded Feb 5, 2021
Dear Guest, Thank you for sharing your positive review. We truly appreciate your kind words about the welcome and service received from our team members. It's a boost for us every time we receive positive reviews such as yours. We hope to see you again soon for another enjoyable experience. Best wishes, Harmony De Smet, Manager
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BelgiumPatrick wrote a review Jan 2021
Belgium174 contributions119 helpful votes
The hotel parking is a difficult one, especially with a large car. Reception was very friendly. We booked an exceptional room with a view, beautiful room with high celing, large shower, very good bed and a Japanese toilet. The concept of in-room dining was perfect, food and service high standard. Breakfast was ordered the night before on an Ipad, perfectly on time and very nice. Checkout again very friendly and everything coronaproof. We will visit again.
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Date of stay: January 2021
1 Helpful vote
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Response from Hotel-cmanager, Harmony De Smet, Manager at Hotel Harmony
Responded Jan 28, 2021
Dear Patrick, Thank you for taking the time to share your review. We are glad to hear that you enjoyed your stay at our hotel and that you appreciated all the measures we have implemented for your well-being. It is a pleasure to know you enjoyed your room. Your kind words towards our front desk team are rewarding and encourage us to continue to maintain the high standards of service we set ourselves. We have 9 parking places in our underground parking and 2 larger outside car parks. If the parking is fully booked, with large cars it might be a little bit narrow however between 8 am and 8 pm our team are on hand to park your car for you or to help you. We look forward to pleasure of welcoming you back in the future. Best wishes, Harmony De Smet, Manager
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L.A_travels wrote a review Jan 2021
New York1 contribution
Hairs in the jacuzzi. Stains and coffee stains in surfaces, broken handles to open doors, light settings not working, terrible "chocolate" milk (1 milliliter of chocolate?), unfriendly/arrogant man at the reception, ball of hairs between the bedlinen, fingerprints in the light TouchPad and other surfaces, etc. For 230€ this service is UNACCEPTABLE. After telling many of these things to the unfriendly, arrogant, unapologetic man at the reception who seemed to not care/believe us, and him telling to "the manager" to take a look. We came back after 2 HOURS to give them time to clean properly. And we found that only 2 hairs were removed from the jacuzzi, and nothing else was done. Fingerprints of the hands of the previous users were still there, proving that they are NOT following the Corona measures from the government. We have taken photos of these things, and due to your incredible negligence and your disrespect, we will send a lengthy report to the respective government agencies/ombudsman. This is what happens when you disrespect a customer. You will never do that again.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Hotel-cmanager, Harmony De Smet, Manager at Hotel Harmony
Responded Jan 24, 2021
Dear Guest, Thank you for taking the time to share your feedback. We are concerned by your comments as we try to ensure that our team are culturally aware and treat everyone with the respect expected; we are sorry that you felt that this was not the case. We will nevertheless be reviewing this with our team. We can only regret that the high standards we set ourselves were seemingly not met. Rest assured that the comfort and satisfaction of our guests are of the utmost importance to us and the matter you mention will be investigated thoroughly. We hope to have the opportunity to welcome you back for an improved experience. Kind regards, Harmony De Smet, Manager
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Kevin V wrote a review Dec 2020
9 contributions1 helpful vote
As locals from Ghent we really enjoyed visiting our city like a tourist. The rooms are big enough for the romantic room service dinner & breakfast. Corona measures are taken carefully and Ghent is still worth a visit even during this lockdown.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Hotel-cmanager, Harmony De Smet, Manager at Hotel Harmony
Responded Dec 14, 2020
Dear Kevin, Thank you for taking the time to share your feedback. It is rewarding to know that you had such a pleasant stay with us and our team will be very pleased to know you appreciated the efforts we have made to ensure the well-being of our guests in these difficult times.. Hopefully, you will have the chance to return for another memorable experience in the future! We would love to have you return in the future. All the best, Harmony De Smet, Manager
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PRICE RANGE
$142 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harmony hotel ghent
LOCATION
BelgiumFlandersEast Flanders ProvinceGhent
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel Harmony
Which popular attractions are close to Hotel Harmony?
Nearby attractions include Ghent City Center (0.2 miles), Graslei and Korenlei (0.2 miles), and St Michael's Bridge (0.3 miles).
What are some of the property amenities at Hotel Harmony?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Hotel Harmony?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Harmony?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at Hotel Harmony?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Harmony?
Conveniently located restaurants include Kin Khao - Thai Eatery, Roots, and Maison Elza.
Are there opportunities to exercise at Hotel Harmony?
Yes, guests have access to a pool during their stay.
Is Hotel Harmony located near the city center?
Yes, it is 0.3 miles away from the center of Ghent.
Are any cleaning services offered at Hotel Harmony?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Harmony?
The staff speaks multiple languages, including English, French, and Dutch.
Are there any historical sites close to Hotel Harmony?
Many travelers enjoy visiting Graslei and Korenlei (0.2 miles), St. Bavo's Cathedral (Sint-Baafskathedraal) (0.3 miles), and Het Groot Vleeshuis (0.09 miles).