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Average
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About
3.5
#29 of 46 hotels in Ghent
Location
4.3
Cleanliness
3.5
Service
3.7
Value
3.2
Hotel Monasterium PoortAckere is een uniek hotel gelegen in het hart van Gent in het gerenoveerde gelijknamige klooster uit de 13de eeuw. Ontdek bij uw verblijf de rijke geschiedenis in de kloostergangen en bezoek de neogotische kapel. Dankzij de recente renovatiewerken geniet u van authentieke kamers met modern comfort in een van de 111 kamers. De kamers zijn voorzien van airconditioning, een koffiemachine, waterkoker, een flatscreen tv en WiFi. Stap het hotel binnen na een drukke dag in een overweldigende kalmte in de rustige binnentuin of gezellige bar, met zijn ruime selectie aan Belgische bieren. Door zijn prachtige ligging in het centrum van Gent bereikt u te voet in enkele minuten de bruisende stad en zijn voornaamste bezienswaardigheden zoals het Belfort, de Sint–Baafskathedraal of het middeleeuwse kasteel Gravensteen. Op een steenworp verwijdert vindt u de winkelstraten zoals Veldstraat, lange munt en talloze boetiekwinkels. Het ontbijt wordt geserveerd in de Kapittelzaal, de oude kloosterzaal, waar u kan genieten van een uitgebreid ontbijtbuffet in een authentieke sfeer. Het hotel is eenvoudig te bereiken met de wagen of met het openbaar vervoer. Deze beschikt over een ruime parking voor onze gasten met oplaadpunten voor elektrische wagens. De tramhalte op het einde van de straat maakt het mogelijk om vlot op de locatie te bereiken in connectie met de trein.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We enjoyed a nice, spacious room with lovely historic details in the „breed huis“. The room and private bathroom appeared to have been recently renovated and were very clean and tidy. Also the bed was comfortable to sleep in. The hotel is located very centrally and you can easily discover the town centre on foot.
We were, however, disappointed with the rest of the hotel. There is a backlog of renovations and the furnishing seemed worn down. Although the breakfast itself is good, the room in which it is served is very uncomfortable as it is very noisy and more reminiscent of a youth hostel than a hotel.
We were also irritated by the fact that laundry, parcels and other things were stored in the entrance hall around the clock, so guests had to squeeze through in order to get to their rooms.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip:Parking is limited but there are multiple public garages nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The building is lovely, and much larger than we expected. We opted for a larger room which had two extra beds on a mezzanine level, though you'd need to be fit and competent to use the stairs. The bathroom was lovely and the bath was really big. Staff were very helpful. Yes, the corridors echo, though on the third floor the room was really, really quiet.
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Date of stay: October 2022
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Trip type: Traveled as a couple
Room Tip:Choose an upstairs room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This converted monastery is within walking distance of Ghent's best attractions. The atmosphere is great! The walls are old and thick, so no noise problems room to room. Our bed and other room furniture was cheap and not the most comfortable, but good enough for a few days. We could have used a bedside table, not just a shelf behind the head of the bed. There was a good clothes drying rack in the bathroom, a good coffee maker and minifridge, hair dryer. The breakfast is ample and good quality.
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Date of stay: March 2024
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Trip type: Traveled as a couple
Room Tip:You can take a day trip from here to Bruges, it's cheaper to stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived at about 1pm the room was not ready which was not a problem, we were told the room would be available from 2pm so went exploring, arrived back at 3pm the check in was smooth and proffesional, showed the dining room and directed by a very helpful Gentleman receptionist to our room. This is where it went incredible wrong, the cleaner was still in our room, we walked it and she immediately started shouting at us banging around being very aggressive, we had to phone down to reception to get her removed from the room, she then came back up and started again, I had to tell her to collect her bags and leave. In all my years of staying in hotels I have never experienced anything so bad. This hotel does not deserve business if this is how badly they train there staff, I am speechless at how disgusting this was. I asked to speak with the manager and was told that they were not available. SHOCKING BEHAVIOUR.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a small room with shared facilities, mostly because the hotel was quite pricey and I was only here for one night to meet a friend in the morning. The staff on the front desk were friendly when I checked in, especially Mark who checked to see if there was a fan available, and his colleague who showed me to my room. The bed was comfy, and the room was relatively clean, although one of the shared bathrooms didn't have a lock and had exposed wiring. I came back from a long day of exploring Ghent absolutely exhausted and ready to go to bed.
Before I continue, I think I should say I had reasonable expectations about noise in the hotel. It's an old building, so I was happy to take the risk that a squeaky floorboard or a neighbour behind the thin walls might occasionally wake me up, but I tend to fall asleep again quite quickly so I wasn't too concerned.
It seems the owner either doesn't have the same expectations, or doesn't care. I suspect the latter.
The wedding that had booked the venue was having a loud party in the church across the courtyard from me, I can't remember when it began but I remember thinking it would surely end at around 11pm. When it got to midnight I went downstairs and talked to the gentleman looking after reception, and asked when the party would end. While it's annoying I figured maybe it would end at 1am, he replied that it was booked till 3am. I asked if I could be moved to another room but the hotel was fully booked. I suggested that if there's loud parties those rooms shouldn't be let out. The night watchman said that they get a lot of complaints when there's a wedding, but the owner doesn't care and does nothing about it.
The party did eventually stop at around 3am, but not before getting even louder at 2am.
In the morning, after maybe 2 or 3 hours sleep I asked for a refund at the desk. I suggested that those rooms shouldn't be let on party nights and I just got weak apologies and an offer of a free breakfast. I was meeting a friend for breakfast so I declined, and I'll take up the possibility of a refund with booking dot com. The manager said he couldn't refund me because "€60 is too much". I can't agree more, if I wanted to rent a room and not sleep I'd have stayed in Amsterdam and gone to De Wallen.
Finally, I just want to add that I hold no animosity to the happy couple and I hope they had a great night and have a great future to come. The blame lies squarely on the greedy hotel owner who wants to get money not just from them, but also let out rooms that nobody could sleep in.
Apologies for grammar/spelling. I obviously pretty tired.
It's such a shame, this could be a fantastic hotel due to the history and ambiance of the property but the management is dire.
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a recently renovated room with on-suite bathroom. (Some rooms for singles share a bathroom) Room was very comfortable. The property has a large room for complimentary breakfast, with menu items as good as the cruise ship we were on last week, except not cooked to order. Complimentary espresso machine available for use all day, with a beautiful private outdoor courtyard adjacent for quite comtemplation. Hotel was very convenient for short walk to the popular tourist areas, e.g. canal boat rides, churches, museums, etc. Breakfast room also gets used occasionally for business/social functions in the evening, but noise/traffic was never an issue during our two day stay. Would stay again.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+ Our stay at Hotel Monasterium PoortAckere was truly memorable. The highlight was undoubtedly the breakfast, which was served in the building’s nave, the area that used to be the main church space. - Mosquitos were a real problem in the summer. Ask for mosquito repellent liquid at the reception, as they seem to get quite a lot of complaints about this.
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Date of stay: August 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Odd hotel but fantastic place to stay. Most hotels have a good reception and frontage then the rooms disappoint - this is the other way round. I found the reception and corridors institutional and the exterior a bit odd but don’t be put off as the room and the breakfast were great. Really good conversion from a monastery, one of the most comfortable rooms I’ve EVER stayed in. Lovely beds, big room with big bedside tables. Good bathroom - it was a treat. Lovely staff. Central location but on quiet street. Our only complaint is that we paid extra for a room with a garden view but it was a skylight so I couldn’t see out?!
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Date of stay: June 2024
Value
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Location
Cleanliness
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel for only one night stay but wish we could have stayed longer. The hotel is within walking distance to the central highlights of Ghent and in a quiet area which felt very safe. The hotel, from friendly staff, clean rooms and excellent breakfast choices, made it a perfect stay for us. We stayed in a room overlooking the gardens which was quiet. We will definitely stay here again on our return to Ghent.
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Date of stay: March 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is a converted monastery with so much character. The entire place is well decorated with catholic relics. The room was modern and clean. The shower was amazing. The hotel is just a stone throw away from the town centre filled with restaurants and historic churches. I was impressed with the simpke but fresh breakfast. Give this place a go, especially if you are a catholic. I gave a 4 star because there was some noise during the night from the cleaners. But I then put the Quiet Please poster outside my door and they became quiet.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buenos dias,
Usted tiene 3 hab itaciones dobles reservadas con llegada el 06/12/2017 .
Disculpas por la respuesta demorada.
Saludos cordiales
Recepcion
There are more places to choose from in the Ghent area.
PRICE RANGE
$128 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
poortackere monasterium ghent, hotel poortackere monasterium
LOCATION
BelgiumFlandersEast Flanders ProvinceGhent
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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