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Hoogstraat 36, Ghent 9000 Belgium
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Traveler (1316)
Room & Suite (388)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 47 hotels in Ghent
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Discover Ghent with our four-star Pillows Grand Boutique Hotel Reylof. This mansion from 1724, built in Louis XIV style, is located only 500 metres from the Ghent city centre. At LOF Restaurant you will find the ultimate combination of unique dishes paired with the most perfect wines, created by chef Hannes Vandebotermet and his team. Here you will find beautiful dishes that revolve around quality and simplicity. You'll find LOF Cafe right next to LOF Restaurant. A great place to enjoy a cup of freshly-ground coffee, eat a salad, sandwich or sweet pastry and sip of a sparkling glass of wine. The Living Bistro is the perfect place to relax while enjoying a drink and a great range of sweet and savoury snacks. The historic building has 157 modern rooms and suites. The rooms offer views of the garden or the city and have a smart HD TV, a wireless sound system, a Nespresso coffee maker, tea-making facilities, and a spacious bathroom with a walk-in shower or bath. Cool down in the wellness bath or enjoy a relaxing massage. You can also make use of the modern gym or sauna.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Conference facilities
Banquet room
Paid private parking nearby
Parking garage
Wifi
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Dutch, German
Hotel links
Special Offer:Package deal
4938Reviews24Q+A100Room tips
Traveler rating
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hello660 wrote a review Nov 2022
1 contribution
Will definitely be coming back, highly recommend, staff are great, anything we needed was no problem to them, the hotel was very clean, stylish, well presented and nothing we can complain about at all!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded 3 days ago
Dear Sir, dear Mrs, We are delighted to read the great review you noted after your stay at Pillows Grand Boutique Hotel Reylof. The entire team always does its best to ensure all guests have a perfect stay. We are glad that you experienced this the same way. We are delighted to read that you will choose Pillows Grand Boutique Hotel Reylof again for your next stay in Ghent. We are already looking forward to that. We appreciate the five stars with which you evaluated your stay and we thank you for highly recommending Pillows Grand Boutique Hotel Reylof on TripAdvisor. Best regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ricardo wrote a review Oct 2021
3 contributions1 helpful vote
Hotel's Favorite
Feeling at home in a second. Great sauna facilities and the rich content of the minibas including red wine and chocolade, free of charge. Employees all really motivate willing to make the extra mile. Next time in Ghent, no doubt, I'll be back
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded Oct 17, 2021
Dear Mister Ricardo, The team of Pillows Grand Boutique Hotel Reylof appreciates the favourable review you posted after your stay. We are happy to read that you immediately felt at home in the hotel. The colleagues of the various departments really like to make the extra mile for all our guests. Indeed, as a welcome drink we like to offer our guests the contents of the minibar. In Spa Reylof, after a tiring day, it is pleasant to relax in the wellness pool or the sauna. We are looking forward to your next stay at Pillows Grand Boutique Hotel Reylof. Best regards, Nikolaas Manager Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guy Geerts wrote a review Nov 2022
Leuven, Belgium533 contributions183 helpful votes
Undoubtedly a good business hotel, with everything in place restaurants, bars, meeting/dining rooms, wellness, etc. But please don't call it a boutique, it does not have the individualism, scale, atmosphere of a boutique hotel. One other point, please get rid of the horrible craft beer in the mini bar. We're in Belgium a good big brand lager eg Jupiler, Stella and - if need be - one of the renowned specialty beers eg Westmalle, Affligem, …… The Pony's craft beer was not good and at 5€ a robbery.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded yesterday
Dear Mr Guy, I thank you for your stay at Pillows Grand Boutique Hotel Reylof. Your critical review has received all our attention. We thank you for mentioning our strong point of being a good business hotel. Following your post, I looked up some definitions of boutique hotel. My conclusion is that Pillows Grand Boutique Hotel Reylof meets a lot of conditions, but due to the large number of rooms it indeed gives a different impression. We are sorry you experienced this so negatively. As for your comment on the beer in the minibar : that you did not like Pony's craft is a matter of personal taste. As for your suggestion of putting another beer in the minibar we can understand, but we regret the harsh words robbery. I thank you for your understanding. Nikolaas De Boodt Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
764sjc wrote a review Nov 2022
1 contribution
As soon as you enter the grand mansion of 4-star Pillows Grand Boutique Hotel Reylof in Ghent, where modern design is embedded in an elegant Louis XIV interior, it feels like coming home. Whether you are travelling the world or on a city trip, on business or for pleasure, you can enjoy the peace and quiet or, if you prefer, the hustle and bustle of Ghent’s historic city centre, located a mere stone’s throw away.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded 6 days ago
Dear Sir, dear Mrs, We are delighted to read in the review you posted that you felt like coming home as soon as you entered the hotel. It is indeed true that the hotel is partly housed in an 18th century mansion; the facade is indeed reminiscent of a Louis XIV-style building. So modern touches have been added to the interior. For whatever reason, business or leisure, Pillows Grand Boutique Hotel Reylof offers guests every possible facility. Indeed, the hotel has a prime location; just a five-minute walk from the historic centre, yet quiet. We appreciate the five stars with which you evaluated your stay and we thank you for recommending Pillows Grand Boutique Hotel Reylof on TripAdvisor Best regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luiann Greer wrote a review Nov 2022
Henderson, Nevada8 contributions9 helpful votes
Great service and great location!!! I must single out Jaynina who was absolutely amazing! She went above and beyond in making our stay a most memorable and enjoyable stay!!! The rooms are spacious, and lovely, well appointed, and beds are most comfortable. Breakfast was included and it was excellent! With a wide variety. If you have a car, there is the option of self parking at a nearby lot for approx 25 Euro per night, or you can valet your car for 45 euro per night. The valet option is great, and your car is brought to the front door expeditiously upon request. We thoroughly enjoyed our stay !!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gluttonBX wrote a review Nov 2022
3 contributions
Our room (308) was so dark that we had to use the torch on our phones to be able to find things. Room was very small and partly covered by a wall, so even in full daylight we would need all lights on. Quite unacceptable considering the price we paid! Also, SPA is OK but small for a hotel this big, which means one must queue to get into saunas or get a deck chair to rest...
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded 1 week ago
Sir, Mrs, We thank you for your stay at Pillows Grand Boutique Hotel Reylof. From the review you posted on TripAdvisor, we can see that not everything went as you wished or expected. We regret that. It is unfortunate that you did not discuss your disappointment with us during your stay. At the very least, we could have done something (e.g. a room move) to make your stay more pleasant. Unfortunately, all we can do now is apologise. We are also sorry you did not mention anything positive about the hotel in your review. This is not nice for a great team that does its utmost every day to make all guests feel comfortable. Thank you for your understanding. Regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charlinebuyck wrote a review Nov 2022
1 contribution
Amazing breakfast, nice staff, fine dining and close to the city center of Gent. What else can you wish for :-) Room is not very big but that doesn't really matter if just for a weekend. The perfect stay for a short trip!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded 4 days ago
Dear Charline, We were delighted to read the amazing review you noted after your stay at Pillows Grand Boutique Hotel Reylof. How good that you chose our hotel as a location to discover Ghent during a weekend ! The team appreciates the compliments and especially the breakfast colleagues ! The hotel indeed has a top location; just a five-minute walk from the historic city centre, yet quietly located. We thank you for the wonderful five stars with which you evaluated your stay and in this way enthusiastically recommend Pillows Grand Boutique Hotel Reylof. Best regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen D wrote a review Nov 2022
London, United Kingdom12 contributions29 helpful votes
Spectacular restoration, super design hotel , beautifully decorated and designed, comfortable room , no hesitation recommending , friendly team @ reception , great location , quite smartly decorated rooms , can’t recommend nightly enough
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded 1 week ago
Dear Stephen, Glad to read in the review you posted that you recommend Pillows Grand Boutique Hotel Reylof on TripAdvisor without hesitation. We are delighted that you liked the style of the hotel, partly housed in an 18th century mansion, and decorated with modern touches. The team greatly appreciates the compliments you noted. It gives them great pleasure, and in particular the front-office colleagues. We thank you for the five stars with which you evaluated your stay. Best regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
myee102 wrote a review Nov 2022
Irvine, California1 contribution
Great stay at a lovely hotel with wonderful service. The location is close and walkable to many sites along the river. The room is nice and clean with comfortable mattress and bedding. Enjoyed the complimentary water and cookies that were provided
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Nikolaas De Boodt, Guest Services / Front Office at Pillows Grand Boutique Hotel Reylof
Responded yesterday
Dear Mrs, dear Sir, pleased to read in the lovely review you posted following your visit to Pillows Grand Boutique Hotel Reylof that you had a great stay. The team, and in particular our housekeeping colleagues, appreciate the compliments you have noted. The hotel indeed has a great location; just a five-minute walk from the historic city centre and river Lys, yet quietly located. We are happy to offer our guests complimentary water, chocolate and the coffee and tea facilities. We appreciate the five stars with which you evaluated your stay and we thank you for recommending Pillows Grand Boutique Hotel Reylof on TripAdvisor Best regards, Nikolaas Deputy manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian wrote a review Nov 2022
Bransgore, United Kingdom4 contributions
+1
This hotel is amazing a real experience, the interiors are very stylish, the staff are very professional and attentive, the f&B offering is very strong and overall its a lovely place to spend a few days, if not longer. We went to celebrate a birthday and both of us really enjoyed the whole experience and would definitely come back to this and the other hotels in the group. The mark of a good hotel in my opinion is when you are just happy to chill and spend time in the hotel, this is certainly the case with Pillows Ghent. Well done Marcel and the team Thank you and see you again soon Ian and Evija
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$155 - $189 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sandton Grand Hotel Reylof
LOCATION
BelgiumFlandersEast Flanders ProvinceGhent
NUMBER OF ROOMS
157
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PILLOWS GRAND BOUTIQUE HOTEL REYLOF $141 ($̶1̶7̶2̶) - Updated 2022 Prices & Reviews - Ghent, Belgium

Frequently Asked Questions about Pillows Grand Boutique Hotel Reylof
Which popular attractions are close to Pillows Grand Boutique Hotel Reylof?
Nearby attractions include Graslei and Korenlei (0.3 miles), St Michael's Bridge (0.3 miles), and St Michael s Church (0.2 miles).
What are some of the property amenities at Pillows Grand Boutique Hotel Reylof?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pillows Grand Boutique Hotel Reylof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pillows Grand Boutique Hotel Reylof?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pillows Grand Boutique Hotel Reylof?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Pillows Grand Boutique Hotel Reylof?
Conveniently located restaurants include LOF Restaurant, Maison Elza, and Oak Restaurant.
Are there opportunities to exercise at Pillows Grand Boutique Hotel Reylof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Pillows Grand Boutique Hotel Reylof located near the city center?
Yes, it is 0.6 miles away from the center of Ghent.
Are any cleaning services offered at Pillows Grand Boutique Hotel Reylof?
Yes, dry cleaning and laundry service are offered to guests.
Does Pillows Grand Boutique Hotel Reylof offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pillows Grand Boutique Hotel Reylof?
The staff speaks multiple languages, including English, French, German, and Dutch.