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Novotel Gent Centrum

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Hoogpoort 52, Ghent 9000 Belgium
Lowest prices for your stay
$101
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Free cancellation until 07/12/21
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Traveler (399)
Room & Suite (114)
Dining (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#11 of 45 hotels in Ghent
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Dutch, German
1623Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
Hans B wrote a review Jun 2020
Breda, The Netherlands153 contributions61 helpful votes
The Novotel Gent Centrum is a hotel which is in dead-centre Gent, which makes it a great fall-out base when spending a few days in this city. The hotel was comfortable and excelled in her breakfast. Rooms where comfortable and quiet. Please keep in mind that parking costs can be a bit steep due to the location.
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Date of stay: July 2019
Location
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2 Helpful votes
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Ian C wrote a review Apr 2020
London, United Kingdom441 contributions321 helpful votes
Despite Hoogpoort being the official address of the Novotel, that entrance is for cars. The proper front entrance to the hotel is on the pedestrian alley of Donkersteeg; knowing this would have saved us a few hundred yards walking. We pushed the bell by the large gates on Hoogpoort and they opened without our being interrogated over the intercom. The body of the hotel, modern but inoffensive, was across a small courtyard. Our second-floor room was spacious enough if a bit scuffed in places; the bathroom fittings had a moulded plastic look. Anyway, it had a safe and a fridge. Breakfast was 17 euros a head if you booked in advance, 21 euros if you didn't; you could eat just as well for barely half the price at one of the cafes in town.
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Date of stay: February 2020
Location
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Sleep Quality
2 Helpful votes
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Response from Hotel-cmanager, Petra DE MEYERE, General Manager at Novotel Gent Centrum
Responded Apr 27, 2020
Dear Ian C, Thank you for taking time to review your recent visit. We have noted all of your comments and sincerely apologise for any inconvenience. We will be using your feedback to revise the information provided and our procedures. Our team are always on hand to assist with any directions if needed. We understand your remarks concerning your room and can assure you that renovations are planned in the near future. We like to think we provide good quality breakfast for a reasonable price to remain competitive, although we will certainly consider your feedback while continuing to improve. We also offer the option of a city breakfast for only € 9 which can be ordered the same day and is prepared for you by breakfast staff. This can be taken on-the-go or enjoyed in our restaurant. We are continually innovating to provide the best service for our guests. We hope that you will return on another occasion. Kind regards, Petra DE MEYERE, General Manager
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bettyboo68 wrote a review Feb 2020
Dublin, Ireland55 contributions73 helpful votes
This hotel came as suggested to me by my companies agency site for business trips. Been central location I decided to book. Room was lovely clean quiet. I also used the sauna steam room in the evenings. Breakfast was good. Good selection of hot and cold choices. Fruit yogurts etc. The morning I was checking out i went up to get my bags but the card key stopped working. I queued to get it working. I was next in queue to be looked after. As I went to move forward a man swooped to the desk and receptionist proceeded to serve him although she knew I'd been standing some time. I felt ignored. I then asked for my card to be reactivated to the other girl. She said that should be ok. Up I went it didnt work again down I went. Queued again. The girl who chose to ignore me and serve the person who pushed ahead started to lecture me about putting my card close to my phone etc etc. I said listen I'm in a hurry to check out I need to be in work. A driver was due any minute to bring me to my job. I went up get my stuff and proceeded back to the desks. I wanted to check out and pay the first one who didnt activate my card and was totally uninterested. She barely lifted her eyes to say thank you. I paid and waited for my lift. My trip I feel was ruined with this. Other members of staff were lovely. I rarely complain but was annoyed on this occasion. I'm doubtful if I'd use this hotel again or if I'd recommend to colleagues I work with. It is a pity as everything else was lovely.
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Date of stay: February 2020Trip type: Traveled on business
2 Helpful votes
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Response from Hotel-cmanager, Petra DE MEYERE, General Manager at Novotel Gent Centrum
Responded Feb 28, 2020
Dear Guest, Thank you for taking time to review your recent visit. We appreciate your mention of our high standards. Please accept our apologies for any lapse in our high standards of service. However, it is through feedback like this that we identify opportunities to educate our team members and improve our efforts to create the best experience possible for every guest. We do hope that you will reconsider as we would love to be able to welcome you back in the future. Kind regards, Petra DE MEYERE, General Manager
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wim2977 wrote a review Jan 2020
Mechelen, Belgium1 contribution
Put the bed 30cm further from the wall for more comfort. Now it is difficult to get in or out of bed. Very nice breakfast and good bed. Clean room and bathroom. Pleasant stay in the heart of the city.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
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Location
Cleanliness
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Response from Hotel-cmanager, Petra DE MEYERE, General Manager at Novotel Gent Centrum
Responded Jan 24, 2020
Dear Wim, Thank you for taking time to review your recent visit. It is rewarding to know that you had an enjoyable stay and appreciated our high standards. Thank you for your suggestion regarding the position of the bed, we will certainly be taking this into consideration in order to ensure the comfort of our future guests. We are also glad that you enjoyed our breakfast. With such a great variety of both sweet and savoury foods, there is something for everyone to enjoy at the beginning of their day. We hope that you will return for an even better experience in future. Kind regards, Petra DE MEYERE, General Manager
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Mrloop2004 wrote a review Jan 2020
Arlon, Belgium282 contributions95 helpful votes
I stay in this resort some times a year, very closed historic center and city pearling, nice staff, excellent breakfast, nice rooms, small fitness zone. The bar corner has a little menu, kitchen is right.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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PRICE RANGE
$120 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel gent centrum hotel ghent, novotel hotel ghent, novotel ghent, ghent novotel
LOCATION
BelgiumFlandersEast Flanders ProvinceGhent
NUMBER OF ROOMS
117
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Frequently Asked Questions about Novotel Gent Centrum
Which popular attractions are close to Novotel Gent Centrum?
Nearby attractions include Ghent City Center (0.09 miles), Graslei and Korenlei (0.1 miles), and St Michael's Bridge (0.2 miles).
What are some of the property amenities at Novotel Gent Centrum?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Gent Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Gent Centrum?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Gent Centrum?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Novotel Gent Centrum?
Conveniently located restaurants include Kin Khao - Thai Eatery, Roots, and Maison Elza.
Are there opportunities to exercise at Novotel Gent Centrum?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Novotel Gent Centrum located near the city center?
Yes, it is 0.2 miles away from the center of Ghent.
Are any cleaning services offered at Novotel Gent Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Gent Centrum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.