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Holiday Inn Express Hasselt

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Thonissenlaan 37, Hasselt 3500, Belgium
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Holiday Inn Express Hasselt
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149 Reviews from our TripAdvisor Community

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Kingston, Canada
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I quite liked this place. It was a short walk to the train station and close to the shopping and eating areas of what is a pretty quiet city. Staff were friendly, breakfast hours started early, went late and had enough of a selection for me. Rooms were tidy and efficient, typical

Helpful?
Thank Davidsquash
CityTom, Front Office Manager at Holiday Inn Express Hasselt, responded to this review

Dear Davidsquash Thank you very much for your kind review. It's nice to hear you like our rooms, breakfast, location and our staff. We hope you see you soon in Holiday Inn Express Hasselt. Warm regards Tom Meewis Assistant Manager More 

Gingelom, Belgium
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 27, 2015 via mobile

Let's start from the room which is quite big with double bed and sofa, bathrom with shower. The walls are thin as you can hear everything from your neighbours, the temperature is not too high neither into the room neither that of the water. The internet connection I think is the best ever had, the breakfast is ok , not... More 

Helpful?
Thank andreola2013
CityTom, Front Office Manager at Holiday Inn Express Hasselt, responded to this review

Dear guest, I appreciate your comments regarding your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the friendly service received and well liked the bar in the room. Your feedback is very important to us as this is our best... More 

Uk
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 22, 2015

I was here in Hasselt for some business and the client booked me in to this hotel. It is modern,quiet and very clean. I loved the desk which was at the right height to work at AND it had several power sockets in easy reach. The bed was comfortable and the shower good. The hotel does not offer evening dinner,... More 

Helpful?
Thank Tfl1
CityTom, Front Office Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest thank you very much for taking the time to write a review on your stay with us and in this way inform us that you enjoyed your room, the breakfast and friendliness of our staff. Both positive and negative observations are a great help in the pursuit of an even better service! Nice to read that you will... More 

Turin, Piemonte, Italy
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2015

rooms were very clean. there is free wifi in rooms. the service was good. the breakfast was OK.the staff was very helpful.I recommend this hotel for short stay business trip.may be you need to take a taxi from the train station to arrive the hotel.

Helpful?
Thank Pooya Z
CityTom, Front Office Manager at Holiday Inn Express Hasselt, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tom Meewis Assistant Manager Holiday Inn Express Hasselt More 

Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed November 23, 2015

Having read some of the reviews below I wasn't sure what to expect. But I am happy to say we had a very pleasant stay. Staff were friendly and helpful throughout our stay, rooms are clean and comfortable. Rooms lack extras, so bring your own toiletries (basic soap/shampoo is provided), and there are small safes available to use behind reception... More 

Helpful?
Thank Angeld62
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest thank you very much for taking the time to write a review on your stay with us and in this way inform us that you enjoyed your room, the breakfast and friendliness of our staff. Both positive and negative observations are a great help in the pursuit of an even better service! Nice to read that you will... More 

Amsterdam, The Netherlands
Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed September 21, 2015

We stayed here with a group of collegues. This was not a typical Express Hotel. Nice rooms, some sort of service, friendly staff. There was a bar which i didnt expect. Rooms were a bit small, but thats the only typical "Express"-thing about this place. All and all just fine, this paalde...

Helpful?
1 Thank TheChoclateFactory
IHGCare, Guest Relations Manager at Holiday Inn Express Hasselt, responded to this review

Dear TheChoclateFactory, I appreciate your comments regarding your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the friendly service received and well liked the bar in the room. Your feedback is very important to us as this is our best... More 

Melbourne, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 7, 2015

The Holiday Inn Express seems to be targeting a very specific market - budget travellers who are used to at least a 3 star level of accommodation and it must be said, they have the system down. Providing just enough in the way of room size, in room amenities, bar and breakfast , the Holiday Inn Express teases with the... More 

Helpful?
Thank daneevans20
IHGCare, Guest Relations Manager at Holiday Inn Express Hasselt, responded to this review

Dear daneevans20, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate that you found the staff friendly and the bed comfortable. However, please allow me to apologize for falling short of your expectations on some aspects of your stay. All of our reviews are evaluated by management, and your review... More 

Germany
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 19, 2015

It is easy to get confused between the Holiday Inn and the Holiday Inn Express which are about 200m apart. It is difficult to get to by car and very difficult to park. If you come on foot, it is probably convenient to the city centre, but in my case, it was a stop over point on a long journey... More 

Helpful?
Thank SAPStar
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear guest thank you for leaving a comment on Tripadvisor and in this way inform us about your stay. Sorry to read that you had problems with parking. Under the Holiday Inn hotel there is an underground parking but you have to go by foot to the Express hotel that is a point. In front of the hotel there are... More 

Panama City, Panama
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 24, 2015

At first Vincent pretended I had no reservation. Next he put me in bed with another man (at least he tried). No decent parking in the vicinity of the hotel. Worn out towels...family size soap dispensers.

Helpful?
1 Thank Goldonomic
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest Thank you very much for taking the time to write a review on your stay with us and in this way inform us about the poor service you received. Please accept my sincerest apologies for the inconvenience you experienced and the bad feeling this gave you. Thank you for letting us know so that we are aware and... More 

Cambridge, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 5, 2015

I stayed here for one night in May and was very impressed. The staff were very friendly and helpful and the room was clean and a good size. The hotel is a short walk from the both the station and the town centre shops and restaurants.

Helpful?
Thank Timmo_66
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest thank you for your time to write such a nice review on your stay with us. It is always great to read that guests loved their stay and appreciate the friendliness of our staff, which is very important to know! Thanks again and hopefully till your next visit to Hasselt. Filip Caluwaert General Manager More 

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