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Leonardo Hotel Charleroi City Center

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Leonardo Hotel Charleroi City Center
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157 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Cannington, United Kingdom
Level Contributor
114 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

It is very poor indeed. Lifts are very small, old fashioned and "clunky." The room was very tired in poor condition and in keeping with the rest of the place needs a total strip out and doing again. Curtains won't pull across, cracked tiles in the bathroom, sink damaged, two out of four lights in bedroom not working, possibly to... More 

Helpful?
Thank Alex1706
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very very very old hotel. They clearly do not maitain the hotel. Very lousy cleaning, very dusty. There is an awful smell throughout the hotel. The only thing that's great about this hotel is that it's close to train station and a 20min drive from the airport

Helpful?
Thank Angela M
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations. Last year we renovated the majority of our rooms, all the rooms will be done soon. Please accept our apologizes. We wish you a nice day. More 

Travelers are raving about these Charleroi hotels

Vedano al Lambro, Italy
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 20, 2016 via mobile

We stayed at this hotel for one night with a group of 43 students. The dinner was of poor quality, especially the potatoes. The rooms anyway were large and comfortable. The main problem was with the reception that forgot to wake the group up in the morning as requested!!!!

Helpful?
Thank Emanuela P
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the meal, I check with the restaurant owner, it seems that the group arrived with a big delay on the planned schedule, in... More 

Beijing
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2016

I stayed for four nights for business. While the room was not great (uncomfortable beds, oddly placed shower, thin walls, etc.), the real downside is the hotel's location. There's not a lot in the immediate area other than some bars whose patrons were pretty loud at the (apparent) 4AM closing time.

Helpful?
Thank GreatWallTraveler
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Leonardo Charleroi City. I am sorry that your experience did not meet your expectations. We will take care of your remarks. We wish you a nice day. More 

Bucharest, Romania
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

The hotel is closed to Charleroi Station (within the station you should try Domino Pizza.. i don't particulary like pizza, but this one is...yammyyy). Just 3 stars for cleaness, 4,5 stars for the location, 4 stars for the staff, 4 stars for the bed. Good breakfast, just 18 degrees on 4th of July (freezing like if you don't have a... More 

Helpful?
Thank OanaO26
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you so much for your nice comments. We hope to see you again. We wish you a nice day. More 

Amsterdam, The Netherlands
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 23, 2016 via mobile

The stag was nice and the room looked nice as did the bathroom. However the beds were the worst we ever slept on. Big holes in the soft matrasses with one side horribly sloping to one side. And then the smell like a musty basement. Opening the window all night didn't help. Instead of staying for four nights we checked... More 

Helpful?
Thank KimvdHorst
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. More 

Level Contributor
4 reviews
3 of 5 stars Reviewed March 15, 2016 via mobile

Hi, at first, sorry for my english. We visit charleroi and we sleep in this hotel. Room was clean and hotel was a silent and good/fine. We dont have any complain for our accomodation. Btw. I stole an apple in reception and buy new next day, sorry for this :)))

Helpful?
Thank Em K
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear guest, Thank you for your nice feed back, it was a pleasure to read it. Regarding the apple it is a small present for the health of our guests available at the reception desk. Thank you again, and have a very nice end of week. Hoping to see you again in our hotel. More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 14, 2016 via mobile

2nd stay in the hotel. It's central, clean and modern. Last time I forgot my PJ and the staff had kept it for me until this time , 3 months later. Also got a bath tub each time I asked for it. Needless to say that I'm very happy with the service!

Helpful?
Thank Helene J
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Thank you for your nice feed back, it is a pleasure to read comments like yours. Hoping to see your a third times. Have a nice end of week. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 10, 2016 via mobile

Fair price, room was kewl, had a good sleep, breakfast a bit sad but all u need! Maybe add more healthy, local products :) bread was only white and toast too big for the toaster :D location good, staff friendly and all worked as it has to

Helpful?
Thank Vane U
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Guest, Thank you very much for your nice comments, it was a pleasure to welcome you in our hotel. Hoping to see you again. More 

Brno, Czech Republic
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 19, 2016 via mobile

No complaint at all. Wifi was free and available. Staff was friendly, there was possible to make tea or cofee at room,although there is kitchen. Room was clean, all things worked as should. Breakfast was possible to booked at place,not only in advance... Recomended😃

Helpful?
Thank Petra H
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Thank you so much for your nice comment, It is always a pleasure to read an opinion of a satisfied customer. Have a nice day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Leonardo Hotel Charleroi City Center

Address: Boulevard Joseph Tirou 96, Charleroi 6000, Belgium (Formerly Socatel)
Location: Belgium > Wallonia > Hainaut Province > Charleroi
Price Range: $57 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leonardo Hotel Charleroi City Center 3*
Number of rooms: 67
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Also Known As:
Leonardo Hotel Charleroi City
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