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Dingy rooms, paper-thin walls, miserable breakfast. The only good thing is a town centre location, though, seeing as it is in Charleroi, that could be seen as bad thing too. Don't buy the week long 'premium internet'. It disappears after 2 days, with no refund.
We booked this hotel for a short one night stay.
The location of this hotel is very good, very near to the Charleroi Sud station, just a few minutes walk. The reception area of the hotel is humble but the room was quite good, even...More
Thank Abhishek G
Response from p_charles, Gérant at Leonardo Hotel Charleroi City CenterResponded 2 weeks ago
Dear Abhishek G,
Thank you for your good comment, we appreciate.
Further to your remarks please note that all our rooms is on actually undergoing some renovation works which will take in account our guests wishes (also for toilet seat ;).
For the airport shuttle...More
The rooms were very basic which was fair enough for what you paid. At the end of our stay we thought the breakfast was included, it was not, we didn’t mind to pay but they wanted €55 for the both of us, there was only...More
Thank rai O
Response from p_charles, General Manager at Leonardo Hotel Charleroi City CenterResponded March 8, 2018
Thank you for having taken time to leave us your feelings about our hotel.
Your comments are very important to us and will help us to improve the service towards our guests in the future.
We wish you a nice day.
The rooms were very old and not maintained very well. The room didn't smell good and the walls were very thin. I could even hear what my neighbours were talking about. I was on the 6th floor and I still woke up in the middle...More
Thank Stephanie A
Response from p_charles, Directeur général at Leonardo Hotel Charleroi City CenterResponded February 9, 2018
I am sorry to read that you had a mixed experience at our hotel.
I apologize for the inconveniences caused.
Please be assured that steps have been taken to avoid unpleasant surprises for our customers
I hope that we will regain your confidence...More
Close to the train station and to the city center, this hotel is very nice and clean. The rooms are quite large, comfortable and quiet. The receptionist wasn't much kind, but still efficient. Ideal for a one-night experience.
Thank giovanna f
Response from p_charles, Directeur général at Leonardo Hotel Charleroi City CenterResponded January 14, 2018
Thank you so much for your post.
It is always a pleasure to receive good feed back about the quality of our rooms.
We wsih you a nice week.