We targeted our visit as a one night stay to rest from our flight and before we rented a car the next day after our flight, and additional stay before we head back home towards or morning flight. It's 10 minute by car and they have a suttle so the location was very good. The room was large fully equipped, very neat and the breakfest was exceptionally good. I highly advise if you share the requirements. If you plan to visit around though, I less advise because this location is distinct and there's nothing (we found) around.
I arrived and phoned to book a shuttle to be told it only ran at certain times so instead of the 5 euros I had to pay 20 in a. taxi even though 5 mins away. Reception was ok and thought maybe its a cultural thing. Went to my room and not impressed (as per the photos). The stains on the carpet was like that all over the room, the crack in the wall was bad and you can't see the full picture of the dust at the back of the TV and the reason I was looking was the tv didn't have a remote! Then went to have a wash and no soap, you had to use the shower gel that was in the shower and virtually empty. Went down for some thing to eat and the menu in French and that's fine but the bar man was not impressed to find it in English as I couldn't get my phone to work to look myself. Then I couldn't find anything to eat from the smallest menu ever and started saying 'what about spaghetti bolognese' can't you eat that?! I ended up finding cheese and bread on the dessert menu. Again I asked what does it come with as stated 'platter of cheese" he replied bread of course! so for 12 euros I received the tiniest pieces of cheese and the smallest bread roll I have ever seen. There was no where else I could of got food and went to bed hungry. Not once did they try and help me find something I could of eaten…
This hotel is just the best for a family that has to take off from Charleroi. Room very clean, very nice room with modern furniture and a sort of room divider between the sofa bed and the main bed, with one tv for each side. Perfect for having privacy...but still be in the same room with the kids. We were in room 103. Great and cheap parking+shuttle service. 40 euros for 4 people, included transportation back and forth to/from the airport. Absolutely recommended.
Very pleasant stay at this hotel. I've stayed a number of times all always enjoy staying here. All members of staff are extremely helpful from checking to ordering taxis etc. Very happy to recommend this hotel.
First date, we went to bruselles and when we come, somebody entered into our room and use the toilet. And the last day we were waiting 1 hour in the airport because of the bad service of the taxis....
A very nice short stay before the flight. Very clean room and bathrooms. Very close to the airport. I can highly recommend this hotel to all passengers using Charleroi Airport who need to sat overnight.
The room was huge, clean and newly renovated. The bathroom was really nice and well kept. The breakfast was tasty and well combined. Overall it was a very good experience and I would not hesitate to use their services again
Friendly personnel. Great service We.gotba message before arrival.that the restaurant would be closed during our stay if it's a problem.for is we could cancel but we were allowed food delivered from.outside They even offered us a table.in the restaurant if we wanted. As it was new years we took.a.bottle.of champagne.and.they provides glasses and ice bucket Really attentive Pick up.service great and our car was safe during our stay at the hotel.
More than expected. Our Family had a great time there as we wanted to fly from Charleroi Airport at 06:20. we were lucky to choose this one as it overachived our expectations. we rest and enjoyed our staying there
Perfect hotel for flights in the early morning. Staff was amazing, really nice and more than helpful. Me and my friends we slept really well, no noises at all. Great experience to get a beer after dinner.