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Place Verte 17, Charleroi 6000 Belgium
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Novotel
$85
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Traveler (71)
Dining (15)
Room & Suite (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 in Charleroi
Location
4.6
Cleanliness
4.7
Service
4.2
Value
4.0
Travelers' Choice
Novotel Charleroi Centre is located in the City Centre connected to Rive Gauche shopping mall. The train station Charleroi Sud is across the river La Sambre, which is just a 5-minute walk. Enjoy the modern, comfortable hotel rooms with free WIFI Direct access from Parking Rive Gauche 12,50€ / 24H ( 50% Discount )
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French
205Reviews1Q+A6Room tips
Traveler rating
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Popular mentions
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Most Recent
mrstraveller1 wrote a review May 2022
York, United Kingdom1751 contributions1098 helpful votes
Didn’t eat or utilise any facilities at this hotel but my stay was a positive one & it did a good job for the money. The location is ideal, very central, & close to the train station. Check-in was friendly & efficient & the hotel has a pleasing, modern design. My room was on a high floor, minimalist in decor, & had a big picture window which brought in lots of natural light, no views to speak of, it’s not a pretty city, but it gave a fresh, airy feel. Bathrooms are small & toiletries scant & basic.
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Date of stay: May 2022Trip type: Traveled
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Response from Arnaud Delpoux, Guest Services / Front Office at Novotel Charleroi Centre
Responded May 13, 2022
Dear mrstraveller1, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. It is a pleasure you enjoyed our team and the design of our hotel. The city is in full reconstruction and there are many renovation works. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and you will discover ours services. Sincerely, Arnaud Front Office Manager
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Loka L wrote a review Apr 2022
Belgrade, Serbia12 contributions26 helpful votes
I stayed for 4 days and had very positive experience. Great location, next to shopping mall and close to Railway and bus stations.Service is excellent. Staff is very good. Hotel is super maintained. Breakfast is maybe basic, but delicious. Rooms are very nice, have all you need. Hygiene in top level. Highly recommend this hotel.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: good view, spacious, designed...
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Response from Arnaud Delpoux, Guest Services / Front Office at Novotel Charleroi Centre
Responded Apr 26, 2022
Dear Loka, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It's a real pleasure that you enjoyed your stay and all of services and our staff I am sure that this feedback will serve to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager
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stevenenhilde wrote a review Jan 2022
Antwerp, Belgium905 contributions434 helpful votes
This hotel is perfect place for stay during city trip. In the center of the city, parking at good price in central parking. Breakfast is good quality. Staff was helpfull and friendly. Rooms are clean and bathroom is small but ok.
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Date of stay: January 2022
Value
Rooms
Service
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Feb 1, 2022
Dear Stevenenhilde, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Front Office Manager
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Anne952 wrote a review Jan 2022
Glasgow, United Kingdom66 contributions33 helpful votes
We stayed here on our drive from the Alps to the Amsterdam ferry and had a lovely comfortable room. We had a meal and a couple of drinks on the small terrace above the bar and the food was delicious. It was a very nice place to sit. The breakfast buffet was good too. All of the staff we came across were very pleasant. The girl on reception was especially helpful. We drove round Charleroi in the dark for about 45 minutes looking for the parking entrance but couldn't find it (satnav and google maps were no use!) I then walked over the square to the hotel and she gave me a map with directions on how to drive to the car park so we eventually got there. There is a lift from the car park straight up to the hotel reception which is very handy. We would certainly stay there if we did that journey again.
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Date of stay: January 2022Trip type: Traveled
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Jan 24, 2022
Dear Anne952, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Front Office Manager
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meelosh13 wrote a review Jan 2022
Antwerp, Belgium2 contributions
Very nice hotel, when we landed in Charleroi they saw how tired we looked after a long flight so they upgraded us to suite (we have gold membership in Accor). All done without asking anything, super kind and nice staff.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Jan 5, 2022
Dear Meelosh23, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Front Office Manager
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DrPronto wrote a review Dec 2021
Mechelen, Belgium28 contributions15 helpful votes
The staff were very friendly. The location is great. Unlike many centre city hotels, there is a huge parking garage under the hotel and under the adjacent fancy shopping mall (with special rates for hotel guests). We got a free upgrade to a suite, which was superb. There were some issues, though: room design seemed more important than utility, in that there was too little light around the bed, and the cupboards were hard to open. My main problem was that I don't like warm rooms when I sleep, and although I set the temperature to 19 C, no amount of air conditioning brought the temperature below 22.5 C. Also, the windows could not be opened. Every hotel should allow guests to get fresh air rather than recycled air. Having said that, we loved the suite and the hotel.
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Their suites are really nice.
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Stay408110 wrote a review Oct 2021
26 contributions38 helpful votes
Very nice hotel in Charleroi. Public parking is available on site (reservation is not needed) and costs EUR 10 per day. Fitness center. Direct access to the River Gauce shopping mall. There is an on-site restaurant, which specializes in European and local cuisine.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Nov 2, 2021
Dear Stay408110, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Front Office Manager
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Nino wrote a review Oct 2021
973 contributions140 helpful votes
We slept one night, before leaving the country. Had a pleasant sleep, no noise, nice pillows and bed , good service and the place is very clean. Is easy to find it , close to some restaurants and other stores. Recommended, nice atmosphere at the bar.
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Date of stay: October 2021Trip type: Traveled
Room Tip: You got parking underground
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1 Helpful vote
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Oct 13, 2021
Dear Ninof777, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Front Office Manager
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kurta9962021 wrote a review Apr 2021
1 contribution
Perfect stay in the center of Charleroi! Easy to park. Staff was very friendly and helpfull, I received a very nice clean room with a big Tv :) due to covid breakfast option was really well organised, lot's of choice and delicious and definitely more then enough.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Apr 14, 2021
Dear Kurta9962021, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Front Office Manager
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Mireille V wrote a review Sep 2020
San Gwann, Malta10 contributions23 helpful votes
We chose the hotel as we wanted to be close to the airport yet not based in one of the airport hotels. We checked into the hotel very late at night. The family room was a very pleasant surprise despite the shock of the industrial looking area at night. The hotel is very modern, clean and well kept.The hotel has underground parking which is also very clean though difficult to find entrance if you’re not familiar with the centre. Location of the hotel is ideal for last minute shopping, as it is based above a shopping mall . Hotel is 7 mins on foot from the central train station and 15 mins by car to Charleroi airport .
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from Christophe Vantyghem, Guest Services / Front Office at Novotel Charleroi Centre
Responded Sep 16, 2020
Dear Mireillev015, thank you for taking time to tell us about your stay at Novotel Charleroi Centre. We're happy to read that you had a pleasant stay with us despite the difficulty to find the parking entrance. We are working on signalisation by the autorities and we hope it will be done soon ! Once again thank you for sharing your concerns and it is our hope to see you again very soon. with kind regards,
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PRICE RANGE
$78 - $114 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumWalloniaHainaut ProvinceCharleroi
NUMBER OF ROOMS
123
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Frequently Asked Questions about Novotel Charleroi Centre
Which popular attractions are close to Novotel Charleroi Centre?
Nearby attractions include Le Cabinet de Maitre Hembise (by Charlerooms) (0.2 miles), Comédie Centrale de Charleroi (0.2 miles), and Shopping Rive Gauche Charleroi (0.02 miles).
What are some of the property amenities at Novotel Charleroi Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Charleroi Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Charleroi Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Charleroi Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Novotel Charleroi Centre?
Conveniently located restaurants include Athena, Au Provençal, and l'APtit.
Are there opportunities to exercise at Novotel Charleroi Centre?
Yes, guests have access to a fitness center during their stay.
Is Novotel Charleroi Centre located near the city center?
Yes, it is 0.2 miles away from the center of Charleroi.
Are any cleaning services offered at Novotel Charleroi Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Charleroi Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Charleroi Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.