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Brussels@Heart

32 Rue des Commercants, Brussels 1000, Belgium
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50 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Kaohsiung, Taiwan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 16, 2015

I had a good experience at Brussels @ Heart. This is an private hotel, like B&B, however there is no reception desk. There was a welcome drink and also prepared chocolate in the room when I checked in. The room was clean and it's near the Metro station of Yser where you can take Metro Line 2 and 6. Each... More 

Helpful?
Thank Íñigo L
NJ
Level Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 11, 2015

We had wonderful experience at Brussels@Heart. The owners go above and beyond to ensure nice and enjoyable stay. All our questions were answered prior to us leaving the states. We did have a bit of confusion when we arrived as the code didn't seem to work for us early in the morning. The rooms were clean, the kitchen had all... More 

Helpful?
Thank NJtraveller95
cumberland, maine
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

We found the Brussels @ Heart to be a wonderful experience for our family during our recent stay in Brussels. It was in a location that was about a 15 minute walk to the Grand Place and to St. Catherine Square. Cedric was very helpful and answered questions and emails promptly. Our arrival was delayed by 24 hours and he... More 

Helpful?
Thank JLKCumberland_Maine
legermireille
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 30, 2014

This was a super cute little suite which was impeccably clean and had a lot of character. Very comfortable bed and the bedroom was huge. The owners provide incredible service: they are very available and answer calls or emails very quickly. The breakfast is extremely large, could probably have fed 5 of us. Fresh croissants were delicious, the only down... More 

Helpful?
1 Thank legermireille
Iasi, Romania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

I've spent some days in B&B-Brussels@Heart apartment Manon, from Sunday afternoon up to Wednesday morning. The apartment is very clean, quiet with a pleasant scent of fruit and chocolate. The bed is large and restful. It takes only 7-10 minutes to walk for St Catherine Place, or 15 minutes to Grand Place. A very good breakfast, maybe too sweet for... More 

Helpful?
Thank Dan C
Level Contributor
229 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

Very nice and clean suite, charming decoration. Perfect location with everything on walking distance. Very good breakfast. This place is top! Minor disadvantage: female sex workers around and the discussions with their clients cause some noise at night.

Helpful?
Thank Jannim1966
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 21, 2014 via mobile

I'd stayed here before a few years ago and found it convenient for where I needed to get to the next day. However, I hadn't realised when I booked that the management had changed (for the worse). The guy who ran it before was lovely but there was no sign of him. The owners emailed a few days in advance... More 

Helpful?
3 Thank TabbyMcTat
Brussels-at-heart, Propriétaire at Brussels@Heart, responded to this review

First of all, thank you for your review. We always can find a lot of points to improve ourselves in all the reviews. Nevertheless, we would like to respond to your comment as we think it is not correct at all. You are right we you say that the previous owner was a lovely person, we know him and we... More 

1 review
5 of 5 stars Reviewed July 11, 2013

This was the most perfect stay in Brussels. We had the deluxe room for myself, my mother and grandmother. It was pure luxury. We really loved the marble bathroom with luxurious shower. The concierge were wonderful and gave us the best advice on the non-tourist routes to walk around the beautiful city and couldnt have been more helpful. Breakfast was... More 

Helpful?
Thank Mandybrianworks
Biot, France
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 2, 2012

Brussels@heart is getting so often fully booked that it should be kept secret ! After several mediocre/bad experiences in Brussels hotels, i finally found THE place :-) All 3 rooms are elegant with a cosy decoration, fully equipped, and with meticulous attention to refined details :  houseplant, candles in the bathroom, and welcome chocolates among others ... But all that... More 

Helpful?
1 Thank Rexoo
Ottawa Hills, OH
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 16, 2012

Let's start with the host/owner, Carmelo. As others have mentioned, the man is wonderful. He is warm, personable, quick to respond to emails, and full of incredibly helpful tips on Brussels (be sure to ask him about the map put out by the locals). In addition, Carmelo went above and beyond the call of duty when he: 1) asked if... More 

Helpful?
6 Thank sharylk224
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Nice and comfortable guesthouse in the heart of Brussels with 3 suites with private bathroom, kitchenette, cable TV and DVD, free Wifi. ... more   less 

Additional Information about Brussels@Heart

Address: 32 Rue des Commercants, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $122 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brussels@Heart 3*
Number of rooms: 3
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