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The Hotel - Brussels

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The Hotel - Brussels
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4,227 Reviews from our TripAdvisor Community

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Showing 2,614: English reviews
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Reviewed yesterday NEW

The hotel is in need of a refurb I think as the rooms are beginning to show some wear and tear. On weekdays the breakfast is always very busy. The cooked breakfast is as disgusting as you'd expect in a hotel but the cereals, fruit juices, cold cuts etc are fine although the coffee tastes like dish water. Room service...

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Helpful?
Thank stretch0809
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear strerch0809, Thank you very much for having taken the time give us your feedback on your latest stay. We're very disappointed to see that it did not live up to your expectations, for which we would like to apologize. Your feedback is highly valuable for us as it helps us to address specific points. I can assure you that...

Kuala Lumpur
Reviewed yesterday NEW

Nice location and good hotel, the location is near to local attractions and walking distance to many nice places including the shopping area and sight seeing. Good location for business as well as couples

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Thank kenlO356VL
Pensacola
Reviewed yesterday NEW

Visiting Brussels and had no idea where to stay other than look for the Marriotts and Hilton's but my traveling partner booked us here. It is an awesome hotel which is right in the middle of everything. Walking distance to all the shopping and sights

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Thank williamkf2017
Brussels, Belgium
Reviewed 2 days ago NEW

We are a couple and stayed in this hotel for a single night in February. We had to change room two times (TV not working & twin-beds instead of double bed). The rooms are well-furnished and the view is spectacular. I recommend future guests to request a room in one of the top floors. We went to the sauna and...

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Thank Sebastian D
St Louis, United States
Reviewed 3 days ago NEW

On a short business trip and still got time to receive great service, use the fitness and spa and go walking distance for meetings and dinner... The younbg staff are very friendly and they will help you with what ever you need.

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Helpful?
Thank Juan F
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Juan, We would like to thank you for your kind feedback. We are delighted that you had a great time with us even if it was short. It's great to read that you have liked our facilities, and the friendliness of our staff. We hope to be able to welcome you again. On behalf of the whole staff of...

Ajman, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

Not like most of European hotels, the hotel was modern and the room size is amazing. The only comment I have about the room is the lack of privacy in the toilet, it is open to the room which I really hate. However my room view was amazing and i really enjoyed my stay.

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Helpful?
Thank Guestbdor
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Guestbdor, Thank you so much for having taken the time to share your experience following your recent stay at The Hotel.Brussels. We are so happy that you have enjoyed our style, and rooms :-) But we very much regret that you have not been satisfied with the layout of the bathroom. Should we have the pleasure of welcoming you...

Brussels, Belgium
Reviewed 4 days ago NEW

I understand the rooms are comfortable. But the fact that the Brussels authorities allowed this tall nondescript building to be built in the old central part of the city underlines yet again their poor judgment. (Sadly Brussels more than most European cities has been an enthusiast for brutalist modern redevelopment - witness also the whole Europe area of the city,...

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Thank higvin
X
Reviewed 5 days ago NEW

The room was very clean, modern and well-equipped. Great views from the 12th floor. Good gym and delicious breakfast. All of the staff were very friendly and helpful. Loved the free mini-bar included in the price!

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Helpful?
Thank A1106XNalisonc
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear A1106XNalisonc, We are very enthusiastic to read about your recent stay at The Hotel.Brussels and it is great to know that you had a superb time with us ! Should you have an other opportunity do not hesitate to contact me directly via max.decock@thehotel.be. It will be my pleasure to assist you personally with your next stay. On behalf...

münchen
Reviewed 1 week ago

beautiful view from the upper rooms but outside of this a normal 4 * Hotel on a higher Level. Rooms are as they should be (expected in a 4* Hotel) Spa Area is very small but with a nice view out of the sauna. Steambath very small, sauna also small, relax room much to small not enough beds to relax...

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Helpful?
Thank 109wilfriedh
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Wilfried, Many thanks for having taken the time to write down your comments. We're disappointed to see that you found your stay with us not that special. We always strive to give our guests the most welcoming and warmest experience, so it's a pity to see that you were not impressed by our services. Nonetheless I would like to...

Ebly
Reviewed 1 week ago

This was the first time I stayed in the hotel but would highly recommend it. The view from the breakfast area is peaceful, the rooms are quiet and curtains and shades guarantee a long night of sleep. The staff at the front desk is really friendly and the sauna is relaxing and quiet.

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Helpful?
Thank X3049QMmarie
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Marie, We would like to thank you for your feedback following your recent stay at The Hotel.Brussels. We are delighted that you had a great time with us :-) ! We hope to be able to welcome you again! We will do our best to provide a better service is possible. Do not hesitate to contact me directly on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $129 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#12 Luxury Hotel in Brussels
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Questions & Answers

Here's what travelers have asked, with answers from The Hotel - Brussels staff and other travelers.
27 questions
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See all questions (27)

Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 2 days ago | Read review
“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 2 weeks ago | Read review
“choose a courner room for a beatiful view”
 of 5 bubbles odaoli, 2 weeks ago | Read review
“whereas level 24 hosts the panorama lounge and 23 the wellness, level 22 might be the quietest option (deluxe rooms)”
 of 5 bubbles nielsf863, Jan 10, 2017 | Read review
“Ask for a corner room with the blackout shades on a higher floor. Very quiet there.”
 of 5 bubbles ChrisJ8, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question