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The Hotel - Brussels

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The Hotel - Brussels
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3,761 Reviews from our TripAdvisor Community

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Showing 2,374: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

great service ,location , and views . Also love the spa and the great Balinese massage !! The Room was comfortable and very clean . You can also enjoy a nice dink at the bar on the ground floor with nice music and quite ambience.

Review collected in partnership with this hotel

Helpful?
Thank Eva R
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel to be, it is in the city. The only negative experience I had, was that I travelled with my friends and I stayed with my friend in one room. In that evening we went to the Disco club and it happened that I forgot my key inside the room. I went back alone with my other friends who... More 

Helpful?
Thank kent r
Stockholm, Sweden
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 3 nights at this hotel during august. The Hotel is located in a nice area in Brussels with alot of stores close by. I upgraded my room to a Deluxe Panorama on the 22th floor and I recommend you to do the same! Both the room and view from the room was amazing and you also get the access... More 

Helpful?
Thank Petra S
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Petra, What a nice compliment, thank you very much for your lovely words! We are happy to see that you have enjoyed your stay with us and that you liked the room as well as our lounge and service, that's always nice to hear. We were thrilled to have you over, so should you be planning your next trip... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed last week ...the hotel Is very nice ,clean rooms and well equipped . Checked in the hotel and booked breakfast at reception same time..they did not inform anything about the breakfast timings and stuff ...next morning we went down to have breakfast it was not nice at all..:(( I guess my expectations were too high....but unfortunately I was wrong... More 

Helpful?
Thank 522sanyamz
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Sana, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed the room as well as the cleanliness in The Hotel, that's always nice to hear. We are however disappointed to see that you encountered some issues with the breakfast formula. This is clearly a very unfortunate situation... More 

Level Contributor
174 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel is easy to find, because it's one of the highest buildings in Brussels. Rooms are in nearly all floors, so you can stay in the top floor or nearly the ground. The rooms are well equipped with a wonderful big bed, a flatscreen with a lot of programs all over europe, and with AirPlay! The bathroom is different,... More 

Review collected in partnership with this hotel

Helpful?
Thank Rasmus S
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Rasmus, What a pleasure it is to read your review, many thanks for your kind words! We are very happy to see that you have enjoyed your stay with us and that you liked the room and its amenities. We're always thrilled to have you over and are happy you feel the same. Should you be planning your next... More 

Libreville, Gabon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Hotel for one night for a break in the city. We loved the amazing quality of the room amenities, design and feeling; the views and full automation of lights and window blinds. Very convenient parking underground and the lobby and common places remind you that you are in one of these very chic hotels where cleanliness,... More 

Review collected in partnership with this hotel

Helpful?
Thank Nicolas_BCK
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Nicolas, How nice it is to read your review, many thanks for your kind words! We are very happy to see you have enjoyed your stay with us and highly appreciate your feedback on the room, parking and overall feel. Thanks you as well for your hint to have breakfast on the top floor. It is planned to implement... More 

Wellington, New Zealand
Level Contributor
124 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The main reason I choose The Hotel was for its location, I was traveling through Europe via train and The Hotel was in a great location, close to the train station, within walking distance of most of the sites I wanted to see and the metro is close by so I could easily get to the rest. I was reply... More 

Helpful?
Thank Irish_Kiwi77
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Irish_Kiwi77, How nice it is to read your review, thank you very much for your kind words! We're very happy to see that we were able to help you have a nice and comfortable time in Brussels. It was a pleasure having you over and helping you get around the city to discover all the gems we have to... More 

Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I loved this hotel it was in a great location between all of the boutiques I love, the street which the hotel is located reminds me with Champs-Élysées in Paris with all the famous brands, the rooms are modern, chic and clean.Staff are professional but the breakfast was poor and basic not a 5 star hotel standard.

Helpful?
Thank Missvip1
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Missvip1, Thank you for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay and that you liked the room as well as the location, what a nice compliment to be compared to the Champs-Élysées ! Please accept our apologies for the inconvenience you encountered with the breakfast. I... More 

Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Modern and fashionable hotel with great views of the city. Very comfortable beds. Excellent location near the major sites and shopping centers. We enjoyed our stay there but we had a problem with our room key cards which were not working (this is the first time we had such a problem in all the times we have stayed in various... More 

Helpful?
2 Thank Theodoti
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Theodoti, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our location as well as the comfort of the rooms. We highly apologize for the inconvenience you encountered with the key card, we hope this didn't overshadow your stay... More 

IDF
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel with everything you would expect from a 4 star. The room was spotless and very comfortable, the bed was excellent and the bathroom was modern and convenient. As I was there for a seminar, I did't have much time to interact with the hotel staff but the few interactions I had were good. I would definitely recommend this... More 

Helpful?
Thank L G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear L G, How nice it is to see you have enjoyed your stay with us, thank you very much for your kind words! We are happy that you liked the room as well as our service. We were thrilled to have you over and are glad you felt the same way. In the hopes of welcoming you back again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International, Thai
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $135 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Brussels
#8 Luxury Hotel in Brussels
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