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The Hotel - Brussels

Travelers' Choice award winner
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38, Boulevard de Waterloo, Brussels 1000, Belgium
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3,696 Reviews from our TripAdvisor Community

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Showing 2,336: English reviews
Ghent, Belgium
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spend a few night per year in this hotel for business. The service cannot be better than here, and the location is great, with nice room view on the surroundings. Walking distance to the Grand Sablon and Avenue Louise. The rooms are comfortable, nice and clean, the breakfast is awesome. I personally see this as a brunch, meaning that... More 

Helpful?
Thank Belgian2013
Jakarta
1 review
5 of 5 stars Reviewed 3 days ago NEW

Modern hotel at perfect location in Brussels Located between Louise and Porte de Namur metro stations Very modern and clean room Reserved but helpful staff to get a taxi or put luggage in storage Super fast check in and check out

Review collected in partnership with this hotel

Helpful?
Thank 317franck
Dominican Republic
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

the size of my room, the bathroom accommodations, the lighting, closets, location, renovation, made of my visit to Brussels a very nice one. The reception staff very attentive, and helpful. Great stay.

Helpful?
Thank Luis A
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I wanted to rest for the weekend.The place was just perfect....make me feel like home. I will recomand to everyone to stop by. The only thing i was expecting better its the breakfast to restaurant is small but food was exellent.

Review collected in partnership with this hotel

Helpful?
Thank hugoi179
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Upon check-in, I was recognized from a previous stay and given a room on the 19th floor. However, after getting to my room and getting settled, the wi-fi wasn't working properly. I called the front desk and they immediately went to work to make it right. Unfortunately, I had to change rooms, but the Concierge was there to move my... More 

Helpful?
Thank chrisnichols1
Bruxelles (Woluwe-saint-lambert)
1 review
4 of 5 stars Reviewed 5 days ago NEW

We had all that we wanted. Sauna with a vew on the 23rd floor. Try it with your loved one. Corner room with the stylish shades on the windows - my girlfriend enjoyed the panoramic view, and I enjoyed her. Not to forget the rain shower

Review collected in partnership with this hotel

Helpful?
Thank j_noss833
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at The Hotel Brussels during a trip to see the Christmas Markets and lights for a weekend in December 2015. The hotel is situated in a great location near the station, which is one of the reasons we decided to book this hotel. From the moment you walk in the atmosphere is relaxed and luxurious. Room Our room... More 

Helpful?
Thank RishaParmar
Brugge
1 review
3 of 5 stars Reviewed 6 days ago NEW

Room (2416) just next to lounge bar and in opposite of service room, so a bit noizy. There were Some problems whit the airco, every 15 min thrilling sound during the night... No breakfast at Panorama.

Review collected in partnership with this hotel

Helpful?
Thank 872svenh
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 872svenh, Thank you for having taken the time to write down your comments. It is a pity to see that you have encountered some issues during your stay, for which we would like to apologize. As customer feedback is of paramount importance, I can assure you that a follow-up will be done of the points mentioned in your comment.... More 

¿¿¿¿¿¿
1 review
3 of 5 stars Reviewed 1 week ago

Perfect in every thing but the Buffet breakfast very limited choices,Staff collaborators with us ..oukrb place of the shopping areas Street restaurants,Only a very small bathroom and an open room ..The existence of parking daily wage

Review collected in partnership with this hotel

Helpful?
Thank 776nassera
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 776nassera, Thank you for having taken the time to write down your comments. It is a pity to see that your stay with us did not live up to your expectations for which we would like to apologize. We are sorry to hear that our variety at breakfast could not please you, neither could the parking prices. Should you... More 

Kongens Lyngby, Denmark
Level Contributor
212 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

The friendly and competent staff carries The Hotel. Nice rooms, good beds, lovely lounge, superb views. But I agree with a Canadian lady I met in the lounge last week - the hallways and especially the lobby and restaurant are depressing in their darkness and lack of color and light.

Review collected in partnership with this hotel

Helpful?
Thank macviking
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International, Thai
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $123 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Brussels
#6 Luxury Hotel in Brussels
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