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Novotel Brussels City Centre

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Traveler (900)
Room & Suite (400)
Dining (37)
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Overview
  • Excellent36%
  • Very good53%
  • Average9%
  • Poor1%
  • Terrible1%
Travelers talk about
“tour noire”(34 reviews)
“small pool”(26 reviews)
“the grand place”(154 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Brussels City Centre
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Brussels City Centre
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,062)
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All reviewstour noiresmall poolthe grand placenovotel brusselsexcellent locationst catherineaccor hotelssteam roomchristmas marketminute walkfamily roomfree wifiseparate toiletgood sizemetro stationcity centremini bar
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31 - 35 of 1,163 reviews
Reviewed January 27, 2018 via mobile

This hotel is in a good location and all the sights are literally on your doorstep. However when we checked in the staff were rude, unfriendly and not very helpful at all. The rooms are ok! The toilet was not working properly. The pillows are...More

Thank monchhichi56
Response from AnnabelleKetels, Guest Relations Manager at Novotel Brussels City CentreResponded January 29, 2018

Dear Guest, I would like to sincerely thank you for choosing our hotel. Please be sure that I am taking your feedback very seriously and that I will look into the unacceptable inconvenience you mention. I really hope you will understand that it was an...More

Reviewed January 25, 2018 via mobile

Very good hotel close to 5 stars with big spacious rooms and a numbet of facilities. Near metro between two stations Daint Cathrine and De Bruckere. Super breakfast with many many extras and excellent restaurant.

1  Thank GERASIMOS G
Response from AnnabelleKetels, Guest Relations Manager at Novotel Brussels City CentreResponded January 29, 2018

Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you find our hotel very good ! Looking forward to welcome you again, we remain, Kind regards, Annabelle Secretary Guest Relations

Reviewed January 22, 2018

We liked a lot... good location in town, great breakfats and cool people in the backoffice, helping us in many ways... The price is good and the variety of the offers was really acessible... It is a good tip, choose it!

Review collected in partnership with Novotel Hotels
Thank Lars286
Response from AnnabelleKetels, Guest Relations Manager at Novotel Brussels City CentreResponded January 24, 2018

Dear guest, Thank you for the recent stay and nice review. It is great to hear you enjoyed the good service and our staff. We truly hope to be able to welcome you back some other time. Best regards, Annabelle Secretary Guest Relations

Reviewed January 22, 2018

Clean & quite. Close to transportation, restaurants, cafes and all the sights. Not the friendliest desk staff. Such a contrast from everywhere else we've ever stayed. I suspect one could drop dead in the lobby and they wouldn't look up or offer help.More

Review collected in partnership with Novotel Hotels
Thank suzfrey
Response from AnnabelleKetels, Guest Relations Manager at Novotel Brussels City CentreResponded January 24, 2018

Dear Guest, I would like to sincerely thank you for choosing our hotel for your stay in Brussels. Please be sure that I am taking your feedback very seriously and that I will look into the unacceptable attitude of our desk staff. I am truly...More

Reviewed January 10, 2018 via mobile

Nice hotel. Very simple for check in and check out. The staff very friendly. Modern design for hotel and room. Room is big enough for 2 adults and 2 kids. Bath room is very clean. Location in down town so just walking distance to Grand...More

Thank Yan Riza B
Response from AnnabelleKetels, Guest Relations Manager at Novotel Brussels City CentreResponded January 14, 2018

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you find our hotel modern. It was also nice to read your positive words about our staff. Kind regards, Annabelle Secretary Guest Relations

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$119 - $240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Brussels
#14 Green Hotel in Brussels
#23 Romantic Hotel in Brussels
#26 Luxury Hotel in Brussels
#32 Business Hotel in Brussels
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$119 - $240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Brussels
#14 Green Hotel in Brussels
#23 Romantic Hotel in Brussels
#26 Luxury Hotel in Brussels
#32 Business Hotel in Brussels
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (900)
Room & Suite (400)
Dining (37)
Pool & Beach (29)
Business Center & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Michael B
March 18, 2018|
Answer
Response from AnnabelleKetels | Property representative |
Dear Michael, Herewith you'll find 2 suggestions close to our hotel, but please check first on the internet to see if these bistros meet your expectations: * fornostar.be * ricottaparmesan.be Kind regards,
0
Votes
Hearsum
February 23, 2018|
Answer
Response from urssa2017 | Reviewed this property |
Yes, pets are allowed in the hotel. I think it’s better to ask the hotel directly about the parking and the charge for dogs. We came by plane and a car transfer was arranged via wizzair. Best regards. G
0
Votes
Sophie O
December 23, 2017|
Answer
Response from Paul F | Reviewed this property |
The Grand Place is very impressive especially at night but the restaurants in this area can be expensive. Saint Catherine area next to hotel has a large number of great restaurants especially if you like fish. The mussels... More
1
Vote
Room Tips
"I'd suggest a higher floor to get away from the noise"
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"Excellent location for restaurants and bars, as well as only 15 minutes from Eurostar station. Room 703 was..."
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"Corner Rooms are generally bigger and rooms high up are quiet"
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"Stay away from the building works"
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