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Novotel Brussels Centre

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#21 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
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Novotel Brussels Centre
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2,473 Reviews from our TripAdvisor Community

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Showing 971: English reviews
Stuttgart, Germany
1 review
4 of 5 stars Reviewed 1 week ago

I visited Brussels for Business together with a colleague. We enjoyed our stay very much, excellent service, excellent breakfast, excellent location. The parking space is across the road from the Hotel, this is in a public parking, and is maybe the only disadvantage, it would be nice if in the parking lot dedicated Novotel spaces would be available.

Review collected in partnership with Accorhotels.com

Helpful?
Thank bart_michiels
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and nice and feedback. We are pleased to hear you enjoyed the breakfast and our service throughout the hotel. Thank again for the feedback. We hope to welcome you again soon! Best regards, Annabelle Secretary Guest Relations More 

Budapest, Hungary
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

In general I like the accorhotels group. I usually have a good stay with them no matter which country I am travelling to. I had the same expectations this time. We arrived late to the hotel with my girlfriend after a long week of work. We needed a good sleep. I used the on-line check in which was good, but... More 

Helpful?
Thank travelandmedia
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, I would like to thank you for choosing the Novotel Brussels Centre - Tour Noire during your stay in Brussels and for sharing your impressions with us. I am really glad to read you enjoyed our quality of services. We look forward to welcoming you again very soon. Best regards, Annabelle Secretary Guest Relations More 

Lincolnshire, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was in a perfect position for my needs with easy access via De Brouckere Metro stop. The bedroom was large and comfortable and above all clean as is the hotel throughout food eaten was of a good standard and both check in and check out was quick but the biggest plus was the staff who were excellent throughout... More 

Helpful?
Thank Fiddybe
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you very much for your gracious compliments. I guess every hotel wishes to receive such a positive review ! Your kind words are truly appreciated and I will make sure they will be shared with everyone involved. We hope to welcome you in our hotel again in the near future. Kindest Regards, Annabelle Secretary Guest Relations More 

New York City, New York
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good situated in the heart of the Brussels, very friendly and well educated staff and the new rooms are up to modern standards. Would definitely recommand the breakfast. Perfect for family & business.

Helpful?
Thank JelDek
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciate your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our staff and liked our rooms and breakfast. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you. We look forward to... More 

Yangon (Rangoon), Myanmar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Check in was nice. The hotel is not nice, more an airport Hotel. Service is horrible. They ask you to make your bed by yourself. Gourmet bar : Not feeling like being welcome. Horrible service. Poubelles des trolley du service de chambre devant notre porte une partie de la journée. Not Happy to be a Platinium member in that case.... More 

Helpful?
Thank charlespat2016
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review
Google Translation

Cher Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel... More 

Eindhoven, The Netherlands
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room is up to the new Novotel standards, rating high for Brussels in design. American travellers must be warned that rooms in the old continent are small. Breakfast is proper 4-stars hotel. Metro and parking available within 50m. Grote Markt / Grand Place is lest than 10 min walking.

Helpful?
Thank VictorHR
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and nice feedback. We are pleased to hear you enjoyed the rooms and breakfast. We hope to welcome you again soon! Best regards, Annabelle Secretary Guest Relations More 

Swadlincote, United Kingdom
Level Contributor
404 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel as the location was spot on for a venue we wanted to attend. It is also very close to the heart of Brussels, de Grote Markt. Nearby lots of places to eat, just a great location. On top of that there is a car parking garage across the street that has for a big city... More 

Helpful?
1 Thank spamobile
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and feedback. We are pleased to hear you felt our hotel was worth 5 stars. Thanks again ! Kind regards, Annabelle Secretary Guest Relations More 

Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

yes it was almost perfect... near the shopping roads .. and almost to city2 center .. the cleaning was great .. toilets and room overall ... the food was fresh.. always! .. friendly staff .. easy check-in & out ...with a big smile (come back soon plz) .. hot water always available .. playing area (play station, baby foot) for... More 

Helpful?
Thank Tamer F
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Let me start by thanking you for choosing Novotel Centre Tour Noire for your visit to Brussels. Thank you for your elaborate and generally positive feedback. It is a pleasure to read that you enjoyed your stay with us. Hope to welcome you back very soon ! Annabelle Secretary Guest Relations More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is centrally located and is steps away from Place de la Bourse . The rooms are modern and clean and the bathroom is spacious and has good fixtures . They offer a tea pot with Lipton tea in the room and organic / fair trade amenities such as soap or shampoo . The staff helped me to open... More 

Helpful?
Thank Marie K
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, It is with great pleasure to read your very kind review. I am so pleased to learn how you love our hotel and I would like to express my sincere appreciation of your positive feedback. Thank you for your kind acknowledgement and we are all so happy to have you and we all look forward to welcoming you... More 

Darlington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights as a stopover on the way home. It was perfect: - great value - large clean room - excellent facilities in the room: TV, coffee machine, great shower, spacious, wifi - excellent facilities in the hotel: lovely bar, access to computers, game zone for kids, pool - staff could not have been more helpful. On... More 

Helpful?
Thank WJ100
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. We do pride ourselves on our customer service and it is nice to read that you had a perfect family stay. Kind Regards, Annabelle Secretary Guest Relations More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Brussels Centre Tour Noire is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more   less 

Additional Information about Novotel Brussels Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $88 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Centre 4*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, ACCOR, TripOnline SA, Travelocity, Agoda, Priceline and Odigeo so you can book your Novotel Brussels Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel
Hotel Style:
#11 Green Hotel in Brussels
#13 Family Hotel in Brussels
#15 Luxury Hotel in Brussels
#23 Romantic Hotel in Brussels
#32 Business Hotel in Brussels
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