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Le Chatelain Hotel

Travelers' Choice award winner
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
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1 room 1 adult
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Le Chatelain Hotel
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334 Reviews from our TripAdvisor Community

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Beirut, Beyrouth, Lebanon
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 15, 2015

I stayed in Le chatelain in November 2015 for three nights. It is well located and near to a well connected tram line. The room was spacious and clean. It included a toilet and a separate shower. The breakfast buffet is well varied and the service was good. People at the reception were very helpful especially Benoit. There are several... More 

Helpful?
Thank Rania S
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Rania S, We are honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing your positive experience with us. We are glad that you could enjoy our large room, King size bed and fresh continental breakfast. Your satisfaction is our greatest reward. We really hope to welcome you... More 

veszprem
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 4, 2015

I was attending a conference in the hotel, so although more expensive that I usually select, it was convenient. Being a small hotel (compared with most 5-star places) the staff were very helpful and friendly. The room was large and very comfortable, quiet and well decorated. I felt very much at home and relaxed in such a nice place. I... More 

Helpful?
Thank david e
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear david e, Thank you for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your stay with us. We pride ourselves on delivering world-class service to our guests and are pleased to hear that you found your experience to be more than suitable. We look forward to welcoming you back again... More 

veszprem
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 4, 2015

The menu selection was relatively restricted, but was good enough for a party to all have something suitable. The staff were very attentive and helpful, in the way expected in an "old fashion" hotel. All the food in our group was a high quality and not as expensive as I expected in a 5-star hotel.

Helpful?
Thank david e
California
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 2, 2015

Very comfortable hotel, within walking distance of many things. Nice little bakery around the corner. And yes, the breakfast was fairly expensive, like many hotels these days- I believe it was 19 Euro for continental and 29 Euro for full breakfast. The staff was friendly. I also liked the quietness of the hotel. To avoid expensive bottled water in the... More 

Helpful?
Thank JBicrs
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear JBicrs, We are honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing your positive experience with us. We are glad that you could enjoy our large room, King size bed and fresh continental breakfast. Your satisfaction is our greatest reward. We really hope to welcome you soon... More 

North Yorkshire, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed October 29, 2015

I had a meeting to attend in Brussels over a weekend, and the organisers booked me into this place. It's located on one of Brussels' main thoroughfares, but that doesn't mean it's a lively place. Indeed, after a five-hour-plus train journey I was rather looking forward to a relaxing drink in the bar, but no chance. Arriving shortly after 23.30... More 

Helpful?
Thank Karl S
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Guest, Thank you very much for posting the review on Tripadvisor. I am really delighted to hear that you like our friendly staff, our bedrooms and our food. During your next stay, we will be very happy to share with you some of the great spots of Brussels by night :-) We really hope to see you back soon.... More 

Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 23, 2015 via mobile

This hotel is perfectly fine for a 3 star, but I cannot understand how it is rated as a 5 star. The location is good, however be aware of the price of everything - continental breakfast is €29!! Do yourself a favour and walk 8 minutes to Le Pain Quotidien on Avenue Louise for a much more affordable breakfast. There... More 

Helpful?
Thank CorkExplorer
LeChatelainH, Responsable relations publiques at Le Chatelain Hotel, responded to this review

Dear Irishinterrailer, First of all, we are honored that you chose to stay with us during your last visit in Brussels. We sincerely regret your personal impression of our hotel and more particularly of our breakfast, which is at 29€ indeed but for a full American buffet breakfast and not a continental one as you mentioned, and which is ranked... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

Excellent experience throughout. The staff at Le Chatelain are very helpful and friendly. The rooms are really large, comfortable and clean. The hotel is also close to the city centre - approx half an hour walking distance. Well done.

Helpful?
Thank John T
LeChatelainH, Responsable relations publiques at Le Chatelain Hotel, responded to this review

Dear John T, We are deeply honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing such a great feedback about Le Châtelain Boutique Hotel, your Belgian Home ! We are glad that you enjoyed our great location close to Avenue Louise and all the lovely places around the... More 

Ames, IA
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 25, 2015

Le Chatelain is a decent-sized boutique hotel with close proximity to numerous shops and restaurants. Internet service is solid. It has a large, very nice continental breakfast buffet and they'll make you an omelet if you prefer. We were very impressed at the level of customer service here. Not only little stuff like giving us great directions and arranging taxis... More 

Helpful?
1 Thank techleadprof
LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Techleadprof, Thank you for taking the time to share your experience on TripAdvisor in regards to your stay in Châtelain Boutique Hotel. We are pleased to read your comments but also delighted that you have enjoyed your Châtelain experience in one of our marvelous room. Getting closer to fineness is our aim and this is the reason the whole... More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 24, 2015 via mobile

stayed at this hotel over 3 nights on a business trip. Found the room to be large and fairly comfortable. the wi-fi signals were good enabling me to connect for work and use VOIP to connect back home. the breakfast was basic but included honey comb and omelette service on demand.

Helpful?
Thank Alan W
LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Alan W, We would like to thank you for your time and your constructive comments regarding your stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a great stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high... More 

Singapore, Singapore
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

I opted for a Boutique Hotel for our stay in Brussels and my daughter found Le Chatelain and I decided to try it. The Hotel is located in a quiet corner near Avenue Louise (a major thoroughfare in Brussels that houses some of the major fashion brands). We arrived on a Sunday quite late in the afternoon and to our... More 

Helpful?
1 Thank gabby65
LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Gabby65, We would like to thank you for your time and your positive comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you spent a great stay with us, even though shops were mainly closed. We remain at your entire disposal for any kind of information that you may need and we... More 

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