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Le Chatelain Hotel

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Le Chatelain Hotel
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375 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed one night at Le Châtelain this September. We had no real expectations as we didn't know this hotel before. We were pleasantly surprised! The staff was extremely welcoming although we arrived quite late at night. The hotel seems to have been refurbished lately and the rooms are spacious and very comfortable. The only negative I would mention is the... More 

Helpful?
Thank Rabih M
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very outdated, used to be 5 stars decades ago. An average 4 stars today, rooms outdated, dark bathroom and very small, average front desk service (inconsistent as it depends on who is the manager on duty). The only 5 star asset is the doorman!

Helpful?
Thank Hussein D
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Hussein D, We thank you for having chosen to stay with us during your visit in Brussels. We are also delighted to hear that you enjoyed our staff and location, even though we regret your personal appreciation of our decoration. We would like to bring to your attention some brand new services and amenities we have recently put into... More 

Manchester, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I had two nights stay at Le Chatelaine on business. We were delivering training at the hotel. We thought it was excellent - lovely, thoughtful décor, great big bedroom, and tasty breakfast and lunch. The staff made it - so helpful and friendly. The training room was on the basic side and lacked windows - but was... More 

Helpful?
Thank StrawberryAli
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear StrawberryAli We are honored that you chose to stay with us during your last visit in Brussels, and sincerely thank you for having shared your impression on this platform. We really hope to welcome you soon again in our property, and look forward to it. Thank you once again, Caroline from Le Châtelain Boutique Hotel More 

Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2016

I've stayed in many hotels but this is simply the best! Staff was great, bkf is excellent and fresh, perfect location and good services. Restaurant is also good and they have an amazing garden. To be recommended...

Helpful?
Thank grun s
Los Angeles, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 31, 2016

expedia vip upgrade to suite a pleasant surprise, boutique hotel with very good service, nice amenities like beautiful coffe table books about film, comedy, cars, watches, and interesting topics. a tuscan garden patio for dining and relaxation. Good location near Avenue Louise and near tram. From airport take train to Gare du midi, and then taxi to hotel about €14.... More 

Helpful?
Thank worldhk
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Worldhk, We are honored that you chose to stay with us during your last visit in Brussels, and sincerely thank you for having shared your impression on this platform. We really hope to welcome you soon again in our property, and look forward to it. Thank you once again, Caroline from Le Châtelain Boutique Hotel More 

Tilburg, The Netherlands
Level Contributor
197 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

Service is at 5 level with kind personnel. Rooms are somewhat outdated, or at the limit of technical amortization time. Breakfast is good, but with €29 p.p.p.n. very expensive to my opinion. Same for the €30 per not night for parking your car. Clear that the hotel earns its money on the "extras". So not a bad hotel for the... More 

Helpful?
1 Thank NL_Frank
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear NL_Frank, We are honored that you chose to stay with us during your last visit in Brussels, and sincerely thank you for having shared your impression on this platform. We sincerely regret your personal impression of our hotel and more particularly of our breakfast, which is at 29€ indeed but for a full American buffet breakfast and not a... More 

Cambridge, United Kingdom
Level Contributor
433 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed July 6, 2016

I've stayed here a few times on business and what you get is a reliable experience. It's a bit expensive but is generally much better than other options in the area. Rooms are a good size and comfortable, WiFi works well and the breakfast is good (if expensive). I haven't eaten in the restaurant but we had a conference dinner... More 

Helpful?
Thank Mark C
Hilton Head, South Carolina
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

We used to live in the neigborhood and wanted to stay close. We had walked by the hotel many times while living there but never went inside. From the minute we walked in until we left the service was great. Our room was very nice and spacious. We used their parking and in the pouring rain the guys would stop... More 

Helpful?
Thank JustRetired2013
Edinburgh, United Kingdom
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 20, 2016

This is a distinctly average business hotel though with above average prices. Wifi was additional to room price and very slow. The public rooms are bland and the bedrooms very stuffy, even with the window open. location is good and the staff reasonably helpful, though you might want to consider more reasonably priced and better quality hotels available locally, in... More 

Helpful?
Thank StephenOs
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear StephenOs, First of all, we are honored that you chose to stay with us during your last visit in Brussels. We sincerely regret your personal impression of our hotel, and more particularly the wifi. We would like to bring to your attention regarding wifi that if you book through the website of the hotel, the internet connection in the... More 

Montreal, Canada
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 15, 2016

We chose this hotel to be close to a friend who lives in the neighbourhood , we just followed his recommendations. That was a perfect choice. The staff was knowledgeable, friendly, polite.The bedroom (509) was spacious, a desk, a sitting area. Quiet area even if close to Avenue Louise. Easy access to trendy bars and restaurants, fantastic nite life. Enjoyed... More 

Helpful?
Thank Dedekje
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $117 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#42 Luxury Hotel in Brussels
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