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Izan Avenue Louise

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Izan Avenue Louise
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478 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is ideally located in Ixelles with good access to shops and restaurants. It's a bit dated style wise but the WiFi is excellent, there is ample room to work from the bedroom and the mini bar is very well stocked. There is a small bar and room service which I did not try.

Helpful?
Thank indie212
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, I would like to thank you for your comment. Your advice is very important for us. We work hard everyday in order to provide our guests with full satisfaction. See you at your next trip to Brussels. Best regards, Frédéric Degreef Front Office Manager More 

essex uk
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We traveled here to take in some local culture and to watch a football match. on arrival my son went into the reception to find out where to park as the hotel advertised parking. However, we were told parking was full and had to park in an additional car park about 100m away. When we entered the room it looked... More 

Helpful?
Thank Paul L
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, Sometimes is our parking full, but in that case, we explain where to park and you may find a secure parking 2 streets away. Regarding the decor, we'll soon put in place an action plan in order to renovate it. At breakfast, we offer our guest a large choice of different things and Nespresso coffee. Hope we'll see... More 

1 review
1 of 5 stars Reviewed August 19, 2016 via mobile

My first day at Izan hotel. Very rude staff. Just asked for coffee after they start removing breakfast and being refused by rude staff. Just come from France. Was staying at Novotel hotel at Le Havre. Completely different people and staff, even in after removing the breakfast, I was allowed to use the coffee machine and people are very friendly.... More 

Helpful?
Thank Samer M
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, I would like to apologize on behalf of the hotel for what happended during your stay. We have breakfast opening hour, but I agree that we can make an exception for a coffee. Did you take the breakfast earlier ? I'll speak with the breakfast team in order to improve the commitment. Be sure that next time, you'll... More 

Travelers are raving about these Brussels hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 15, 2016 via mobile

My boyfriend and I stayed here for 3 nights in August during the Flower carpet festival in Brussels. We arrived a few hours before check in but were quickly checked in and given a room with the friendly receptionist showing us a few attractions on a map. The room looked very similar to the pictures, they are quite dated but... More 

Helpful?
Thank LNGC
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear customer, I would like to thank you for your comment. I'm please to read that you were satisfied about your stay. I would like to apologize for the fact you did not receive any follow up about the safe problem. We should have given some. I hope we'll have the pleasure to welcome you back at your next trip... More 

Kota Kinabalu, Malaysia
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

i was drawn by the summer sale prisj 3night for €140 (b&b)and was deceived by stunning pictures of the rooms. We were dreamt to get the same as this trip was about our anniversary/honeymoon. Before the booking i sent questions via email to hotel but never received reply. However my husband loved it (based on the picture online) and i... More 

Helpful?
Thank Muldereica
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, I would like to thank you for the time you took in order to post your comment on trip website. This is very important for us as we want to listen to our guests point of view and improve ourself. Regarding the credit card authorisation, we ask it in order to guarantee the extras, but be sure that... More 

Buninyong, Australia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 20, 2016

I think back in the day this place would have been a very luxurious hotel, but has been left behind a bit now. Our room was huge which was amazing because we could spread out all our gear etc, but the bathroom was tiny. We only stayed here for 1 night and as I have an ostomy, I didn't shower... More 

Helpful?
Thank Megan E
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear Customer, I would like to thank you for the time you took in order to post your comment on TripAdvisor website. It is true that the bathroom is a little bit small, but still convenient. I'm sorry to read that you were unable to take a shower. The boutique hotel has a warm and cosy style. I hope we'll... More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 7, 2016 via mobile

Spacious room and nice interior design but be reminded there is no kettle or bottled water. There is no air conditioner in the room. We came on a very warm day. The room can get really warm. The shower space is quite narrow. We didn't have much problem getting in and out as we both are slim built but can... More 

Helpful?
Thank 172AnonymoUs172
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear customer, I would like to thank you for your comment on Trip Advisor. It is true that we do not have air conditioning in rooms but when it will be warm days, we will refresh all our rooms by closing curtains and putting ventilator before the guests checked in. We have tea and coffee facilities in all our rooms... More 

1 review
1 of 5 stars Reviewed May 8, 2016 via mobile

This hotel was offered by Groupon supposedly face value of voucher £298 which is a load of rubbish you could book a room for £54 so don't be duped!! More like a 2 star hotel room 453 smelt of body odour on entry to the room. A busy night club gave street noise until 6am so iI recommend ear plugs... More 

Helpful?
Thank Laura H
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, I'm sorry reading you were disappointed by staying in our hotel. Regarding the Groupon offer you've chosen, you got a 2 nights stay in Brussels for 99 Pounds in the Louise Area. I agree that the room you slept in is a little bit small. Regarding the bad smell, an action plan has been set up in order... More 

Warsaw, Poland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 12, 2016

Very calm room. Extra comfy king size bed. Bathroom needs a little renovation, but it is good anyway. Classy interior. Goog location, quiet surrounding, 15 walk from tourist attractions. Very good service.

Helpful?
Thank Marta_Cie
FredericDeg, Responsable réception at Izan Avenue Louise, responded to this review

Dear guest, I'm very please to read that you enjoyed your stay in our hotel. I agree with you that our hotel is very well located in a quiet area. As our customers are very important for us, I'm satisfied that you enjoy our team service. I would like to thank you for your comment posted on Trip website. Hope... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Izan Avenue Louise

Address: Rue Blanche 4 | Brussels, Brussels 1000, Belgium (Formerly Sercotel Izan Avenue Louise)
Location: Belgium > Brussels
Price Range: $69 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Izan Avenue Louise 4*
Number of rooms: 80
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Also Known As:
Sercotel Izan Avenue Louise Hotel Brussels
Sercotel Izan Avenue Louise Brussels
Hotel Style:
#10 Best Value Hotel in Brussels
#59 Luxury Hotel in Brussels
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