Stayed here for a night on business. Location is central Brussels. Rooms are very traditional and lacking basics such as usb charger. The ‘iPod’ mucks player looked 10 years old. The main issue was NO HOT WATER!! Woke in the morning for a shower, and no hot water. Called to reception and was told they would ‘fix it’ but to no avail. I am not sure how a 4 star hotel can have no hot water on a Tuesday morning. Cold shower it was. Very disappointed. Spoke to Gasper on reception to complain and he simply told me, with no sympathy, “sometimes machines break”. Great. Would not stay here again.
The Barsey by Warwick made for a very comfortable and reasonably priced stay for two nights in Brussels. We came to visit family in Belgium but the family we usually stay with all had covid-19. So we had to make a hotel reservation at the last minute (actually from the airport in Doha while waiting for our connecting flight). The hotel is very well located. In an area of Brussels that is out of the most touristic parts of the city, but which is surrounded by parks and interesting neighborhoods. And very easy to walk or take the tram to the centre of the city. The staff could not be more accommodating. As other reviewers have noted, the décor is "classic" and not contemporary. But the beds are very comfortable. and the garden terrace in back makes for a very pleasant place to have breakfast, or tea or a drink in the afternoon or early evening. This is the 2nd time that we have stayed here. And very much enjoyed both of our stays.…
This hotel is in serious need of remodeling. Furniture is used, looks and feels tired and old, floors - especially in room bathroom - look dirty, shower in a bathtub into which you must climb and with plastic curtain with little room for you to move (when wet, curtain "grabs" you), low water flow and pressure. Closet doors squeaky and difficult to open/close. few AC plugs available to charge PC and phone. On 2nd night cold water was shut off. In morning, it was still off. Reception took 40 minutes to finally give me access to another room with working shower, I got to my appointment late. Toilet tank malfunctioning, starting 2nd day I had to fill it by hand by using wastebasket in bathroom. No sewing kit, no slippers, no toothbrush kit. My room (509) was on back side of hotel with no traffic noise and very quiet - this is great - but had a door to the next room. Could clearly hear the person in the other room speak, cough, sneeze and else ... I assume he could hear me just the same. Room door literally slams shut with a "bang" - very annoying if you're sleeping. Personnel was friendly and available, breakfast OK for my needs. Location is good with parking on street, free between 18:00 and 9:00 hours. Saw other reviews about hotel in need of renovation. Hope owners will do it soon and I'll come back also.…
We stayed at the hotel for four days and only cleaned the room for one day (Room 305). We spoke with reception and they have only given us clean towels and to clean the room NOTHING. The rest of the hotel is fine but they have to take care of their customers.
Dated rooms. Old furniture including a hilarious TV stand that looks like it was built by primary achool children in 1973. Terrible bathroom with the toilet so close to the wall that my knees touched thr wall when I was sitting on the toilet. Peeling wallpaper. Hardly any electric sockets.
It was a very fine room with quality fittings to my liking. The hotel was in an excellent location for the business on hand. Plus fine local amenities and scenery. There were nice and helpful staff on all occasions with excellent English.
A warm welcome with an excellent service. The room was luxurious with a nice view over Brussels. The food, breakfast and dinner, was also very tasteful. We would definitely recommend this hotel to everyone who wants to visit Brussels.
Coming in to the hotel i had high expectations! As per usual we booked a suite... So i was really excited to get to the room. But it was not at all what i thought. Stuffy and old the same look as the reception and the hallway. There was some damaging at the wooden doors, desk, ... The sitting area and bedroom are very small. The toilet paper holder is crooked. This is a little detail that can easily be corrected, especially in a more expensive room... The suite has a weird vibe to it... I wouldn't stay in it by myself. The basket of fruit, the balcony and the receptionists were nice. Would we book here again? No :-)
My colleague and I both arrived early in the day, hoping to find a place to work if rooms were not yet ready. We were pleasantly surprised to find a) that our rooms were ready and b) they were next door to each other. This enabled us to get busy in comfortaböe surroundings. My room was functional, quite stylish and with a very comfortable bed. The shower was just a trickle, unfortunately, which was a bit disappointing. Didn't have the (v. expensive) breakfast, so can't comment on that. Reception staff were competent & friendly. I would certainly stay here again.
The room we booked (King's Room) was a big disappointment. - the wooden bureau was damaged - dirt stains on the carpet - mold and brown spots on the tiles of the shower, very unhygienic - dry paint coming off the walls in the bedroom - brown liquid spots next to the airconditioning - the water of the bathroom doesn't get very warm, impossible to take a bath - no bites at the bar, very limited room service, no drinks in the mini bar, no doorman to help with your bags Frankly, everything was old and badly taken care of. I regret I didn't check TripAdvisor before booking this hotel. The only positive point was the kindness of the receptionists. I will most likely not be coming back. Not worth the money.