My colleague and I both arrived early in the day, hoping to find a place to work if rooms were not yet ready. We were pleasantly surprised to find a) that our rooms were ready and b) they were next door to each other. This enabled us to get busy in comfortaböe surroundings. My room was functional, quite stylish and with a very comfortable bed. The shower was just a trickle, unfortunately, which was a bit disappointing. Didn't have the (v. expensive) breakfast, so can't comment on that. Reception staff were competent & friendly. I would certainly stay here again.
The room we booked (King's Room) was a big disappointment. - the wooden bureau was damaged - dirt stains on the carpet - mold and brown spots on the tiles of the shower, very unhygienic - dry paint coming off the walls in the bedroom - brown liquid spots next to the airconditioning - the water of the bathroom doesn't get very warm, impossible to take a bath - no bites at the bar, very limited room service, no drinks in the mini bar, no doorman to help with your bags Frankly, everything was old and badly taken care of. I regret I didn't check TripAdvisor before booking this hotel. The only positive point was the kindness of the receptionists. I will most likely not be coming back. Not worth the money.
This hotel is OK as a business hotel. I would not recommend it for a tourist visit. The location is next to a light rail stop. Other than that, the location seems to have nothing to recommend it. (This was my first visit to Brussels, and the hotel was booked by my business, so I don’t know why the location was chosen and I would not choose it again.) It is about a 10-15 minute light rail ride from the city center. There are almost no restaurants or shops within easy walking distance. One night I had to buy dinner from the convenience grocery on the corner because there were no restaurants open within a 10 minute walk. Plus it was raining, which I understand is typical. So bring snacks or good rain gear if you want to eat! The housekeeping was not great. My bathtub was not cleaned after the first night and contained dirt and hairs — I hope they were mine! Shower water pressure was non-existent on the morning I left. I was unable to shower, which is fairly troubling before embarking on a long plane trip. So, in case you are keeping score, shower: non-functional; bathtub: dirty; hello, towel bath! Elevator was very slow. One was broken (notice said: three weeks “for your convenience”) and there were only two. I recommend staying on a lower floor so you have a chance of walking up. Walls were thin so I was kept awake by loud neighbor guests. Wall outlets were few and had no universal adapters for international travelers. Free WiFi was good. Receptionist did not provide useful advice about local travel when I asked. I can only guess this hotel doesn’t serve many tourists, only business travelers. If you stay here, you will need to use the light rail to get most places, so buy yourself a ticket, and good luck using those machines! (I found the locals very friendly and helpful in this regard.) Restaurant food was OK with a limited menu, and service was good. No hair conditioner in the room so bring your own!…
I have been to this hotel many times, both professionally and on a family level, and although there are some times things that are wrong with the rooms, faucets not working properly, or a tired light appliance, I just want to point out how nice the staff are. My parents who are elderly people, were not well during the last stay, and they were so nice and helpful to us. The area is very central, Ixelles, and good for reaching any point in Brussels, the breakfast is very nice. You can ask for adjoining rooms if you are with your family.
Although we have been going to Brussels twice a year, this time we stayed at Hotel Barsey and are very happy with our choice. Service was excellent, location is perfect and the price was right. Will surely stay there nest time we are in Brussels.