Steigenberger Wiltcher's
71 Avenue Louise, Brussels 1050 Belgium
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About
#41 of 219 hotels in Brussels
Location
4.6
Cleanliness
4.5
Service
4.2
Value
4.1
GreenLeaders GreenPartner
More than just a luxury hotel, the Steigenberger Wiltcher's offers guests a unique experience in Brussels. This establishment embodies all the regal elegance of Avenue Louise in the capital's most exclusive neighbourhood. A short stroll from the historic centre of town, it is the ideal place to make the very most of one of Europe's trendiest cities. Located at 20 minute by walk from the Palais Royal and the Grand Place, at 20 minute drive away from Brussels International Airport/Zaventem and 5 minutes from the Midi Station (Eurostar/Thalys terminal) .Public parking available (600 spaces) with direct hotel access (maximum height 1m90). Stay in a 5-star superior hotel, Green Key member, and live a luxurious and environmentally friendly experience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool / beach towels
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Highchairs available
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Light therapy
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Spanish, Dutch and 5 more
Location
99Great for walkers
Grade: 99 out of 100
110Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
71 Avenue Louise, Brussels 1050 Belgium
Name/address in local language
E-mail hotel
Getting there
LouizaBrussels Metro5 min
MunthofBrussels Metro7 min
Rental CarsSee rental cars from $54/day
See what other travelers are saying
- Taylor JBrighton, United Kingdom5 contributionsEvery bit of 5 Stars!The Steigenberger is an elegant, classy, centrally-located luxury hotel in Brussels. We just love it! Our room was stunning and the breakfast is unforgettable! The concierge Stefanie was also tremendous at assisting with reservations at all the top restaurants and handled all of our requests and communicated with us constantly. Can't imagine a better hotel in all of Brussels! Can't wait to returnDear Mrs. TaylorJ5778, What a pleasure to read your glowing review! All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. It’s always greatly appreciated when guests mention our Staff, so thank you again for your comments. We are very proud to pass on your kind words to our entire Team and especially to Stephanie. It would be a pleasure for all of us at the Steigenberger Icon Wiltcher’s to welcome you again! Michel Cottray General ManagerWritten October 16, 2022This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: September 2022Traveled as a coupleWritten October 7, 2022
- Meike92Germany39 contributions2nd stay - no improvementLet's start with the positive aspects: the location is nice and the building and the rooms are very spacious and nice. Beds are very comfortable. However there are some things that don't fit the 5*. I'm pretty sure I could hold a conversation with the people next door through the wall. I understand every word they're saying. So the walls are really thin! On the other hand, understanding the reception staff is more difficult at times because their English is not the best and heavily accented. Moving on to the breakfast: It's alright and the products they do have seem high quality but I've seen more variety at other Brussels hotels. The breakfast staff are also quite slow at removing used dishes even when there are only few guests. So yeah, all in all, it's okay but not greatDear Guest, Thank you very much for your stay at the Steigenberger Wiltcher's and for taking the time to leave a detailed valued feedback. It is only through each comment we receive, both negative and positive, we are able to seek knowledge and understanding to better serve our future guest. Please be assured that I have well taken note of your remarks about the breakfast experience Your comments have been brought up to the attention of the Manager Food & Beverage department in order to avoid a similar situation. All our reception employees do speak English, however some of the employees with an accent as it is not the native language. We understand how upsetting this situation must have been for you and I deeply apologize for all the inconvenience caused. I do hope that you will give us another chance to show a more accurate image of the Wiltcher's Steigenberger and please do not hesitate to contact me directly, (Michel.Cottray@steigenberger.com) so that I can make sure that everything goes perfectly on your next stay Warm regards, Michel Cottray, General ManagerWritten February 5, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Traveled on businessWritten February 4, 2020
- Conny V23 contributionsMaybe not again...We Stayed in this hotel many times over the years, but it gets more expensive every year and the quality deteriorates unfortunately. The rooms are big and comfortable, but the service and the welcome is not as friendly and welcoming as it used to be ... some of the rooms as well as common areas really need updating and repair. The wY from the parking to the lobby is actually filthy/shabby !Dear Conny, Thank you very much for your stay at the Steigenberger Wiltcher's and for your loyalty. We thank you for the appreciation of the large and comfortable room. It is with deep regret to read that the welcome experience was not as good. We will immediately check the way to parking and take action. I sincere apologize for all inconvenience caused I truly hope and we look forward to welcome you back as you mentioned the coming summer and we do our outmost to make it a comfortable and pleasant stay. Please reach out to me, that we can have your preferred room ready. Warm regards, Roserie de WildWritten January 9, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled as a coupleWritten January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Very nice hotel, centrally located. Great staff, spacious room and bathroom. Plenty of choice for breakfast and high quality. Concierge and crew very kind and professional. Nothing negative to remark.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
The Steigenberger is an elegant, classy, centrally-located luxury hotel in Brussels. We just love it! Our room was stunning and the breakfast is unforgettable! The concierge Stefanie was also tremendous at assisting with reservations at all the top restaurants and handled all of our requests and communicated with us constantly. Can't imagine a better hotel in all of Brussels! Can't wait to return
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Michel Cottray, Geschäftsführer at Steigenberger Wiltcher's
Responded Oct 16, 2022
Dear Mrs. TaylorJ5778, What a pleasure to read your glowing review! All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. It’s always greatly appreciated when guests mention our Staff, so thank you again for your comments. We are very proud to pass on your kind words to our entire Team and especially to Stephanie. It would be a pleasure for all of us at the Steigenberger Icon Wiltcher’s to welcome you again! Michel Cottray General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warm and friendly treatment from staff. Very clean and classy environment with warm atmosphere. Room air-condition was excellent and the food tasted lovely. I found it family friendly. ❤️ it I recommend this hotel and will definitely be visiting this hotel again and
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Children not allowed in the pool and hotel guest goes at extra cost.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel far exceeded my expectations. The staff were helpful, friendly and wonderful. We received excellent suggestions for restaurants and places of interest. The room was spotless, roomy and even had turndown service, which is a rare service these days. The bathroom had lots of space with great amenities. We had the breakfast buffet every morning which was more than plentiful. We enjoyed drinks at the bar. Unfortunately, we did not exper The gym facilities. The hotel is located in a very nice area with lots of upscale stores nearby.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This opulent hotel is beautiful and dripping with old school charm and service. The breakfast was lovely. We had 2 joined Deluxe rooms. They were luxuriously large and well-appointed with Nespresso machines. The bathroom was all marble and included a comfortable tub and shower. Complimentary chocolates were in our room when we arrived. We did not visit the pool or spa as it was 18+ only - which unfortunately we didn't realize upon booking with our 3 kids. It was a 20 minute walk to the central area. Beds were large but not the most comfortable - mattresses were surprisingly hard.
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Date of stay: August 2023
Value
Service
Sleep Quality
Room Tip: Our first floor rooms had a lovely view of the entrance and main street. The other view is the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for 4 nights while visiting Brussels. Hotel is located centrally near the shopping district and a short walk from most of the attractions and restaurants. Our stay was comfortable and I would recommend the hotel to anyone visiting Brussels.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Room service food is great. :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely fabulous hotel. the rooms were large and comfortable, the staff was very accommodating and the breakfast buffet was delicious. I would go back to Brussels just to stay at the Wiltcher Hotel. I highly recommend it.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Great hotel, very comfortable and air conditioned.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I recently had my first experience booking through the AMEX FHR program, and the hotel staff, particularly Ms. Nguyen, was wonderfully informative. Impressively, she even conversed with us in fluent Dutch. We were pleasantly surprised to be able to check in right at noon, despite our early arrival. The room was spacious and the hotel is ideally situated in a serene and secure location, a refreshing contrast to areas like Brussel Midi and Brussel Nord. The dinner experience was commendable with attentive service, and we conveniently utilized the €85 credit during checkout. However, there were a few drawbacks. The breakfast offerings did not match up to what I've experienced at an average Hampton in Europe. Our room had a 55" TV, but the channel selection was limited, and both Chromecast and Airplay functionalities did not work. The hotel offers a pillow selection through room service, but by the time I called around 11pm, they were all out. It might be best to reserve your preferred pillow earlier in the day. Lastly, despite our guaranteed 4pm checkout, housekeeping knocked on our door at 1pm, which was a bit inconvenient.…
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Date of stay: August 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Steigenberger Wiltcher s Team, Other at Steigenberger Wiltcher's
Responded Aug 15, 2023
Dear Mr(s). Jacky, Thank you for taking the time to provide us with your valuable feedback about your stay in the Steigenberger Icon Wiltcher’s. We would like to deeply thank you for the positive review, it is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to recommend our Hotel. We are delighted to personally congratulate Mrs. Nguyen from the Reception Team. Thank you for highlighting her performance and professionalism. However, we are sorry to read that unfortunately some aspects your experience did not meet the level of quality you can expect at our Property. Please accept our apologies for the inconvenience caused. Your review will be shared with our Management team so we can focus on ensuring we maintain the high standards you expect as our Guest. We hope that you will consider returning, allowing us the opportunity to provide you a perfect experience at the Steigenberger Icon Wiltcher’s. Warm regards, Mark Norman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We cannot thank you enough for our stay with you. My mother was celebrating her 80th birthday. The staff were truly amazing, extremely friendly and made us feel very special indeed. We would especially like to thank Miguel,Alle’s and Karima but also everyone else there. We loved the hotel. My mother has been very ill with cancer and this trip would not have been the success it was without you all. Xx
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Steigenberger Wiltcher s Team, Other at Steigenberger Wiltcher's
Responded Jul 31, 2023
Dear Andy M., Thank you for taking the time to provide us with your valuable feedback about your stay in the Steigenberger Icon Wiltcher’s. We would like to deeply thank you for the positive feedback regarding your stay in our Property and for choosing us for the celebration of the 80th Birthday celebration of your mother! It is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to recommend our hotel. Moreover, we are proud to read that our Employees efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments. Last but not least, we are looking forward to extending you and to your mother a hearty welcome back in the near future! Warm regards, Mark Norman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight. …
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Date of stay: June 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: The room had been booked via AMEX - which worked fine (including room upgrade and other goodies).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Steigenberger Wiltcher s Team, Other at Steigenberger Wiltcher's
Responded Jul 31, 2023
Dear Mrs. Gabriele F., On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels. It has been a pleasure to host you at our Property during your recent visit but it is with disappointment that we read your comments. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Following your departure and your previous e-mail, our Guest Relations Team already replied to you by a private message and we kindly invite you to take contact with us again in case you are planning to come back to Brussels. We hope that you will consider returning, allowing us the opportunity to provide you a perfect experience and regain your trust to our establishment. Warm regards, Mark Norman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$222 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad brussels hotel brussels, brussels conrad
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
267
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Frequently Asked Questions about Steigenberger Wiltcher's
Which popular attractions are close to Steigenberger Wiltcher's?
Nearby attractions include Escape Hunt Brussels (0.1 miles), Upper Town - Haut de la Ville (0.3 miles), and Place Louise (0.3 miles).
What are some of the property amenities at Steigenberger Wiltcher's?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Steigenberger Wiltcher's?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Wiltcher's?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Wiltcher's?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Steigenberger Wiltcher's?
Conveniently located restaurants include Shahrazad Restaurant, Le Rendez-vous des Artistes, and Le Chou de Bruxelles.
Are there opportunities to exercise at Steigenberger Wiltcher's?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does Steigenberger Wiltcher's have airport transportation?
Yes, Steigenberger Wiltcher's offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Steigenberger Wiltcher's?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Wiltcher's?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Wiltcher's offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.