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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Brussels Grand Place Arenberg
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#87 of 211 in Brussels
Location
4.7
Cleanliness
4.0
Service
4.0
Value
3.7
Travelers' Choice
GreenLeaders Gold level
NH Brussels Grand Place Arenberg offers an ideal location in the historical and commercial center of Brussels. The famous Grand Place and the Central Station, with local and international lines, are within a five-minute walk from our hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Breakfast buffet
Taxi service
Business Center with Internet Access
Meeting rooms
Baggage storage
Concierge
Parking garage
Wifi
Breakfast in the room
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Spanish, Dutch and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
420Restaurantswithin 0.3 miles
161Attractionswithin 0.3 miles
Contact
Rue d'Assaut 15, Brussels 1000 Belgium
Name/address in local language
Getting there
De BrouckèreBrussels Metro5 min
ParkBrussels Metro6 min
Rental CarsSee rental cars from $54/day
2272Reviews24Q+A89Room tips
Reviews
Traveler rating
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Most Recent
I stayed at NH Grand Place Arenberg for 3 night for a business trip. The location is really good, near to many attractions and lots of places to eat. The staff was very kind and helpful, breakfast had lots of options and was really very good. If to point out some flaws, then rooms are a bit outdated and elevators are very small. I also find a price per night a bit pricy, but as it is Brussels, then it is acceptable I guess. Overall I enjoyed my stay. Thank you!
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Date of stay: May 2022Trip type: Traveled
Helpful
So disappointed- started out very nice, pleasant staff. Sadly, elevators not working, hugely overcharged for breakfast, no business center, showers need a good cleaning. I did like the location and recommend Wolf for dining in this area.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded 2 weeks ago
Dear Savannah, Tank you for your feedback, we really appriciate it . Thank you for you rnice comment on the staff. We are glad to hear that you liked the location of the hotel. We are very sorry to hear that you expectations did not meet the reality of your stay. We apologize for the evelators, the shower and the busy primetime at the breakfast. We will discuss your feedback with our manager, for improvements in the future. We hope to see you another time in the lovely city of Brussels. Kind regards, NH Team Grand Place Arenberg
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We booked this hotel with our Eurostar package and paid for an upgraded room. We had not stayed at NH before but always regarded them as a stylish quality outfit, so took this opportunity to stay in Brussels. What a huge disappointment. This is never a 4* hotel. We have stayed in 3* hotels that are much better. Shame on Eurostar for recommending this hotel. We had to advise the check in clerk that we had upgraded and were then assigned a gloomy old room with a very noisy AC unit - constant rattle. Back down to reception and we were given another room which was better with a quiet AC. Room was cramped with a tiny WC cubicle and a shower that took ages to produce a small trickle. It was pathetic. We were assured this was one of their upgraded rooms?? There was a breakfast room but no restaurant or bar. Bottles of drink were available from a chilled cupboard near reception at exorbitant prices (3.5 euro for small bottle of water). The lifts were tiny. To find a positive - the breakfast provided was good. We would not recommend this hotel. …
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Date of stay: April 2022
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Apr 16, 2022
Dear David J, Thank you for taking the time to leave us a comment after your stay with us. We are happy you appreciated our breakfast. We are very sorry that our hotel did not meet your expectations. The room we assigned after the change is a New Style room, which we consider an upgrade since it has a different style; it is true that it has a shower instead of a bathtub, but the day you were here we were fully booked and we did not have another type of rooms available at that moment. We wish you a nice day. Kind regards, Front Office
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Great location, walking distance from the highlight points of the city, very friendly and helpful staff and amazing breakfast. Very good price / quality. The cleaness of the room was perfect. We will be back!
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Review collected in partnership with NH Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Apr 11, 2022
Dear PaulaN1218, thank you for leaving a comment after your stay. We are happy you enjoyed your stay with us and we hope to welcome you again soon. Kind regards, Front Office
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I booked this hotel for my parents & they loved it. The location is very central & easy to navigate to the top tourist destinations. The hotel itself is very nice too & the room was clean and spacious. I would like to give a shout-out to Jonathan (I think) who was super friendly and helpful during my parents stay. My parents praised him so much & he definitely made their stay better. Thanks, Jonathan!
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Apr 11, 2022
Dear T M, Thank you for leaving such a nice comment after your stay with us and for the full raiting. We are happy you appreciated our location and our lovely staff. We hope to welcome you again soon. Kind regards, Front Office
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We stayed at this hotel for 2 nights . My daughter booked it as a treat for me for Mother’s Day . The hotel location is excellent as we could walk to most of the places of interest and also very near the railway stations. In our arrival we were met with very pleasant staff who checked us in quickly and efficiently. We were pleasantly surprised as a plate of goodies was given to us for Mother’s Day . The room was a reasonable size for a city hotel. Every effort was taken for cleanliness and disinfection . The room had tea/ coffee making facilities. Breakfast was excellent and again all staff very helpful and friendly. The only reason I haven’t given a 5 star rating is because our safe was faulty. Despite reporting it twice it wasn’t repaired during our stay . Apart from this the stay was perfect and I would definitely recommend it and no doubt will stay here again when in Brussels. …
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Mar 30, 2022
Dear Madhu931 We would like to thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay with us, that you liked Our location, The staff, and The breakfast. We also thank you for your remarks; we will address them to the quality department, your comments are very important to us in order to always improve our service. We truly hope to welcome you back very soon. Best regards, Front Desk.
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The staff was very nice and welcoming, the room (upgraded as a return guest) was compact but comfortable and modern with a nespresso machine and free bottled water. Welcome gift (plate full of sweets) as a return guest, very much appreciated! Breakfast was good (pity the bacon was not refilled even after 1 hour). Will return when the price is right (I have now stayed there 3 times). I left with a happy face, thanks!
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Date of stay: March 2022
Value
Location
Service
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Mar 18, 2022
Dear Delecatio We would like to thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay with us, that you liked The Staff and the breakfast. We also thank you for your remarks, we will address them to the quality department, your comments are very important to us in order to always improve our service. We truly hope to welcome you back very soon. Best regards, Front Desk.
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The hotel was so clean and the room is reasonably spacious. The welcome treats is great! French macarons and chocolate cupcakes. We enjoy the breakfast, Mihaela is super nice and accomodating. The location is great as well. We’ll definitely visit again one day.
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Date of stay: January 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Jan 12, 2022
Dear Charlotte, Thank you very much for choosing NH Grand Place Arenberg Hotel in Brussels, and thank you for your review. We are very happy to read that you enjoyed your stay with us and we are looking forward to welcoming you again to the hotel. Have a nice day. Kind regards - Front Office Team
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Staff especially Mikhaela are very welcoming and accommodating. The rooms are nice and clean. The breakfast buffet is excellent with many different choices for bread, coffee, and juices. A selection of meats and cheeses, yoghurt, granola, and dessert are also available.
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Date of stay: January 2022Trip type: Traveled
Room Tip: Parking entrance is steep
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1 Helpful vote
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Jan 10, 2022
Dear Cc A, Thank you very much for your stay at NH Grand Place Arenberg Hotel in Brussels. Therefore we also want to thank you for your wonderful review, that makes us very happy. We are looking forward to welcome you again in the hotel. Hava a nice day. Kind regards - Front Office Team
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We really enjoyed or stay in hotel the staff where very friendly and helpful. They could not do enough for you. The next time we are in Brussels we will definitely stay there as it is very centrally located.
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from NH Grand Place Arenberg, Service clients/Réception at NH Brussels Grand Place Arenberg
Responded Dec 31, 2021
Dear Jfry80, Thank you very much for your stay at the NH Grand Place Arenberg in Brussels. We are very happy to read that you liked and enjoyed your stay a lot in the hotel. We are looking forward to welcome you again. Have a good day. Kind regards - Front Office
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PRICE RANGE
$105 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh grand place arenberg hotel brussels, nh hotels brussels, nh hotel brussels
FORMERLY KNOWN AS
NH Grand Place Arenberg
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
155
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Claim Your Listing Frequently Asked Questions about NH Brussels Grand Place Arenberg
Which popular attractions are close to NH Brussels Grand Place Arenberg?
Nearby attractions include Grand Place (0.2 miles), SANDEMANs NEW Europe - Brussels (0.3 miles), and Enygma - Escape Room (0.3 miles).
What are some of the property amenities at NH Brussels Grand Place Arenberg?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at NH Brussels Grand Place Arenberg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at NH Brussels Grand Place Arenberg?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to NH Brussels Grand Place Arenberg?
Conveniently located restaurants include Tonton Garby, The Lobster House, and Pasta Divina.
Is NH Brussels Grand Place Arenberg located near the city center?
Yes, it is 0.2 miles away from the center of Brussels.
Are any cleaning services offered at NH Brussels Grand Place Arenberg?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Brussels Grand Place Arenberg offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at NH Brussels Grand Place Arenberg?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Dutch, and Turkish.
Are there any historical sites close to NH Brussels Grand Place Arenberg?
Many travelers enjoy visiting Grand Place (0.2 miles), Serres Royales De Laeken (2.8 miles), and St. Michael and St. Gudula Cathedral (Cathedrale St-Michel et Ste-Gudule) (0.08 miles).