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New Hotel Charlemagne

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289 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Berlin, Germany
1 review
4 of 5 stars Reviewed June 13, 2016

It has been almost a year but I remember our stay well and that is because the hotel left a positive impression. We could park our car in the underground car park and could walk to the city center. Yes, it is that close. If you do not wish to walk you can take the subway which you can reach... More 

Helpful?
Thank RallyFan_234
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Charlemagne. We hope to see you next time. More 

Bognor Regis, United Kingdom
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 30, 2016

Second stay while on business trips chosen for location. Rooms comfortable and clean and perfectly adequate. Breakfast had reasonable choice including sausage, bacon and scrambled egg. I am used to Continental hotels rarely having any tea or coffee facilities,but I do feel it is over the top to provide a Nespresso machine and offer four capsules at an extortionate €2.50... More 

Helpful?
Thank Jodian
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Jodian, Thank you for your comment. We are really glad that you appreciate our hotel. We take note about your remark. See you soon! More 

roma
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 18, 2016

I stayed in this hotel many times and it was pretty good, even though they have an outdated wifi not working with Apple devices. Last time a reserved for the night of March 22...it was impossible to reach Brussels after the terrorist attack so I warned them and ask for a free cancellation owing to a case of force majeure.... More 

Helpful?
1 Thank nottambula

Travelers are raving about these Brussels hotels

Haute-Normandie, France
2 reviews
2 of 5 stars Reviewed May 18, 2016

No parking (unless you are first in and still you have to find a parking spot first to leave your car to go to reception and get access to the parking lot, not much point really). No room service. For an evening meal I was told there are "plenty of restaurants in the area". For just a room, with nothing... More 

Helpful?
Thank frsmith75
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your feedback about your stay. Best regards More 

East Horsley, United Kingdom
Level Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed May 3, 2016

I have mixed feelings about this hotel. I chose the hotel as I was travelling with my dog and when I booked through Hotels.com it definitely stated pet friendly. Well, on arrival I was told it was pet friendly for small dogs not large dogs like mine. However, since they did not see my dog I think I got away... More 

Helpful?
Thank Mark W
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your feedback about your stay. We hope to see you soon. Best regards More 

The Hague, The Netherlands
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 1, 2016

Decent hotel at the back of Berlaymont at walking distance of European institutions. Rooms are clean with necessary furniture. Modern bathroom. Free wifi not always accessible in room. Breakfast is okay. Very helpful staff.

Helpful?
Thank Walter_Oostelbos
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment. We take note about your remarks. See you soon! More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 6, 2016

we were there a week after the terrorist attack - the charlemagne was quiet but really, really good - calm, considerate, thoughtful staff - for example, we needed some envelopes and they sorted it out quickly and professionally - good rooms, effective shower, modern and quiet room - efficient lifts, very pleasant entry - there's a handy exki over the... More 

Helpful?
Thank PeterNW3
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear PeterNW3, Thank you for your comment. We are happy to know your stay was great among us. We'll be happy to welcome you for your next trip in Brussels. Best regards. More 

Yekaterinburg, Russia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 10, 2016

This is a 3-star hotel, which charges a very reasonable price. It is next to a subway station, which is only 2 or 3 stops away from the city center. In terms of location, it is a perfect place: it is in a quiet residential area, surrounded by parks and yet close enough to all main attractions. There is nothing... More 

Helpful?
Thank Natalia_Chern
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Charlemagne. We hope to see you next time More 

The Hague, The Netherlands
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 18, 2015

Checked in close to midnight, due to travel delays. All the double rooms had gone. Offered upgrade at no cost to ourselves, so we could have a double bed. Room was clean and not stiflingly hot which is common is so many hotel rooms. A little out of the centre, but close to the metro (€2 each one way to... More 

Helpful?
Thank RovingCelt
Hans_Rientjes, Directeur général at New Hotel Charlemagne, responded to this review

Thank you for your comment. We are really happy to read that you appreciate your stay. We hope to see you soon in Brussels. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about New Hotel Charlemagne

Address: 25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $70 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hotel Charlemagne 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
New Hotel Brussels
Hotel Style:
#59 Luxury Hotel in Brussels
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