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Novotel Brussels Off Grand Place Hotel

Traveler (944)
Room & Suite (382)
Video (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family.
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Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
422Restaurantswithin 0.3 miles
201Attractionswithin 0.3 miles
3,027Reviews
980Photos
66Q+A
100Room tips
Traveler rating
  • 1,135
  • 1,471
  • 330
  • 54
  • 37
Time of year
Traveler type
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  • English
Popular mentions
+1
Friendly staff. Came here for a short break. Although busy the staff were more than helpful. Hotel room was of a good size. Main toilet in reception ran out of soap was the worst thing about it. ..... Ok
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Response from GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel
Responded yesterday
Dear 178iainw, We woud like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your short break with us. Your comment about our team will be share with them. We will also share your comment about the soap in order to avoid this situation in the future. We hope to have the chance to welcome you again in the future, Best regards,
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A short walk from Central Station in the best part of the city for strolling, eating and seeing the museums. Reception staff friendly, helpful and professional. Attractive and comfortable rooms, well priced.
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Response from GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel
Responded yesterday
Dear Julie F, We would like to thank you for taking the time to share your experience in our hotel. We are really glad to read that you enjoyed your stay with us. Your comment will be share with our team as your satisfaction is really important for us. We hope to have the chance to welcome you again soon, Best regards,
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We’ve stayed at Novotel Off Grand Place numerous times. They’ve recently remodeled and the rooms don’t have the storage and function they once had. The rooms are very quiet and you don’t hear the noise from the street. Great location and decent rooms. You pay more for the
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Review collected in partnership with Accorhotels.com
Response from GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel
Responded 6 days ago
Dear bigmac102377, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel. Your comment about the storage will be share with our designers in order to fix it. We hope to have the opportunity to welcome you again soon, Best regards,
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I spent 2 nights at Novotel Brussels off Grand Place with my wife and 9 years old daughter. Location is fantastic, close to all main touristic attractions in Brussels. Rooms were kind of small, but quite practical – employees were very attentive and helped us to get a (paid)
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Response from GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel
Responded 6 days ago
Best danvil_br, We would like to thank you for taking the time to share your experience in our hotel. We are really glad to read that you enjoyed the location of the hotel and your room. Your comment about our team will be share with them as your satisfaction is essential for us. We really hope to welcome you again very soon, Best regards,
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We stayed at the hotel with our two children. The room was very clean but not very spacious. The main double bed was fantastic, didn't want to get up! Breakfast was good, though a second or third waffle maker was missing, causing a disturbing queue waiting for one waffle every
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Response from GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel
Responded 6 days ago
Dear skekAthens_Greece, We would like to thank you for taking the time to share your experience in our hotel. We are really glad to read that you enjoyed your bed and the comfort of it. Your comment about the space of your room will be share with our designers. We are glad to read that you enjoyed our breakfast and will share your comment about the waffle machine with our manager in order to add one and avoid the queue, We hope to have the opportunity to welcome you again very soon, Best regards,
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Photo provided by managementNovotel Brussels Off Grand Place Hotel
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12345677
Good afternnon, we do not have our own parking garage. There is a public parking just next to our hotel, called parking “Parking Grand Place”. It cost more or less 18€ for 24 hours. This parking is open 24h/24 and have CCTV. It allows cars up to 2m05 high You can use the following address for your GPS : 104 rue du Marché aux Herbes. 1000 Bruxelles Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager
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Good afternoon, the minibar in the room is more like a cooler not really a fridge. If you really need a fridge, you can give your medication to the reception and they will put them in the fridge of the kitchen. Feel free to contact us for me details per e-mail Best regards
0 votes
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Is it possible to have a 10am check in? Traveling from another European city and want to make the most of my trip.
Good morning, thanks for your question, the check-in time is 2pm and we cannot guarantee a 100% that we will have rooms available at 10am. If rooms are not available, we can always take care of you bags before check-in time. Like that you can discover Brussels without them. If we do have rooms available when you arrive at the hotel it’s possible to check-in before 14.00 for an adding of €35. Have a good day, Best regards,
0 votes
Good afternoon, Thanks for your interest with our hotel, I need to inform you that you have to book directly the room for 2 adults and 2 children in order to avoid issue at our check-in. The best solution is to go and reserve directly a family room on our website of AccorHotels Do not hesitate to contact us for more details, Best regards, Novotel off Grand Place team
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Where’s the best place to park long stay close by please?
The Parking "Grand Place" is right next to the hotel Adress : rue du Marché aux Herbes 104, 1000 Bruxelles Kind regards,
1 vote
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12345614
"Room overlooking the street"
"Higher is quieter."
"Rooms, facing the square are genuinely quiet"
"hopefully you get a room overlooking the square----ask for a floor higher than 1."
"ask for higher rooms not overlooking the square if you re noise sensitive."
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12345620
PRICE RANGE
$125 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel brussels grand place hotel brusselsaccor brussels grand placebrussels novotel
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
138
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