Radisson Collection Hotel, Grand Place Brussels
47 Rue du Fossé aux Loups, Brussels 1000 Belgium
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About
#96 of 609 hotels in Brussels
Location
4.7
Cleanliness
4.2
Service
4.0
Value
3.7
GreenLeaders Silver level
At the confluence of Belgian cultural wonders and European contemporary influences, step into a hotel that reflects Brussels' cosmopolitan spirit. Famed for its glass-crowned, 7-story atrium and post-modernist architecture, our distinctive hotel was designed by Michel Jaspers back in 1989. Now, elegantly updated with remodelled interiors, the Radisson Collection Hotel, Grand Place Brussels seamlessly blends the best of international living with a powerful sense of place in one iconic Brussels landmark. Enjoy an enviable location: the Grand Place UNESCO World Heritage site, the best chocolate makers, designer boutiques, and not-to-miss cultural venues are just a stone's throw away. Discover 282 elegant rooms and suites where refinement meets comfort, with sleek contemporary decor, considered furniture and lighting, plush bedding, and enlivening bathrooms. Find fresh dining inspiration at the Stoke Bar & Grill or enjoy the theater of the stylish Shanghai Kitchen.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
Radisson Collection Hotel, Grand Place Brussels
Getting there
Great for walkers
Grade: 100 out of 100
100
Brussels Airport
6.6 mi•
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Deurne Airport
24 mi•
See all flights
De Brouckère
4 min•Brussels Metro
Rental Cars
458 Restaurants
within 0.3 miles
355Reviews1Q+A11Room tips
Reviews
Traveler rating
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Family friendly hotel, took our baby (under 1 years old), asked for a cot and was provided with sheets, blankets and toiletries for little one which was a bonus.Local to grand place, a short walk, so we were able to head back for pit stops, nappy changes and feeds etc. Exceptionally clean hotel in public spaces. Only negative was that the cot arrived late to our room which was a shame as little one had to have her nap in her pram and not the cot as planned which wasnt ideal (doesnt nap long in prams). Expected our room to be cleaned and fresh towels when we returned from our day out (4pm), this was not the case and we had to ask for fresh towels which was disappointing as you expect this to be done for the price you pay for the room. No complimentary water on arrival in room, housekeeping came later (think this must have been forgotten originally). Great location, breakfast was nice, high chairs provided, decent breakfast to start the day.…
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Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded 1 week ago
Dear Guest, Thanks for taking the time to share your experience at our hotel. We're delighted to hear that our hotel's family-friendly amenities and proximity to Grand Place added to the enjoyment of your stay. Our team takes great pride in maintaining cleanliness throughout our public spaces, and we're glad this was reflected during your visit. It's also wonderful to know that the breakfast provided a good start to your day. We apologize for the delay in delivering the cot to your room and understand the inconvenience this may have caused. Our daily housekeeping is committed to ensuring that all guests have a fresh and welcoming room, and we regret that we missed the mark during your stay. We appreciate your feedback on the complimentary water, and we will ensure that our housekeeping team is more attentive to these details in the future. We look forward to the opportunity to welcome you back for another visit, Warm regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
From booking over the phone to the end of our stay the hotel staff simply delivered a great service. Made to feel welcome by all at the hotel which was spotlessly clean and beautifully presented. The location was great in the middle of the city and close to attractions. I highly recommend a stay here.
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Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Olivier Behiels, Service clients/Réception at Radisson Collection Hotel, Grand Place Brussels
Responded Apr 3, 2022
Dear James T, Thank you for taking the time to rate our property after having stayed with us. We really appreciate your nice notes, this motivates us to continue and to even exceed in providing excellent service. We hope to receive the opportunity to welcome you again as soon as travel brings you back to Brussels. Kind regards, Olivier, on behalf of the Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately we were unable to get a good night's sleep despite the lovely rooms and very comfortable beds. The temperature was 24.5 and the thermostat apparently required a full training course to operate.
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Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you appreciated your comfortable room and our convenient location. Our hotel's prime location near the Grand Place and various cultural venues is indeed one of our key selling points. However, we regret to learn that you had difficulty with the room temperature and found it too warm for a good night's sleep. Our rooms are equipped with a system which should allow guests to regulate the temperature, however, we’re sorry if you did not find this entirely user-friendly. Our reception team are always available to assist with any issues you may experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is the best place to stay in Brussels. A bit expensive but you save on Uber/Taxi/trains etc. it’s close all the attractions and food (chocolate, waffles) places so it might turn out to be even. It has family suite for large families and has great customer service
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: The best is to take Uber to the hotel from the airport if you are a part of more than 3 people....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded 4 weeks ago
Dear Fareed, Thank you for taking the time to share your review. We are thrilled to hear that you found our location in Grand Place to be the best place to stay in Brussels, providing easy access to attractions and food places. It's great to know that our family suite met your needs and that you appreciated our excellent customer service. We understand that our hotel might be a bit expensive, but we are glad that you found the convenience and savings on transportation to be worth it. Our central location and proximity to various attractions indeed make it an ideal choice for travelers like yourself. We hope that your stay with us was memorable and that you had the opportunity to explore the beautiful city of Brussels. We hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the lift from the parking wasnt working and the staircases were locked. Very bad communication about the parking. The reception staff communicated that I can validate the ticket. When I came to the concierge he seemed unfriendly and asked “who are you?” rather then “how can I help you?” and acted irritated. The receptionist seemed confused as well and rather than adding the parking to my room they sent me down to the ticket machine calming it costs the same but I turned out that it cost 60 euros which we paid because we had to leave in time - for one day of effective parking. Very bad communication and handling from the staff. Be aware when you travel by car and want to use their parking. Very disappointing especially since we come here every year. Please note the lazy generic reply’s from radisson staff that has no intention to solve issues like ours.…
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Oct 23, 2023
Dear Guest, Thank you for taking the time to provide this feedback. We're glad to see that you found our price/quality ratio and bed quality to be on point. It's awesome that you made use of our laundry room, bikes, and breakfast during your stay. We're sorry to hear that you felt our staff friendliness and service could have been better. We always strive to provide a welcoming and helpful atmosphere, and we'll make sure to address this with our team. As for the cleanliness and bathroom quality, we appreciate your feedback and will work on improving these aspects. We hope you will return for an improved experience in the future. Kind regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel in centre of Brussels.Excellent facilities and rooms were lovely.Breakfast was very nice served everything you could imagine.Nice vibe to hotel and close to everything in centre of Brussels
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Oct 11, 2023
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our excellent facilities and lovely rooms. It's great to know that our central location in Brussels was convenient for you, allowing easy access to the city's attractions. We are also glad that you enjoyed our extensive breakfast buffet and found it to be a nice start to your day. Your kind words about the hotel's atmosphere and our proximity to the city centre are truly appreciated. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One bad thing can spoil entire mood. If there is only one bad thing about this hotel it’s the poor air conditioning in the rooms. The times have changed, climate change has happened, it’s warmer than before and travelers are more experienced. This hotel is an old hotel. Firstly there is a curtain as backdrop of concierge and checkin checkout desk. It’s plain sight and a let down. Major problem is air conditioning it’s fixed at a certain temperature so if the temp outside is 20 degrees Celsius the temperature in room is fixed at 26 degree Celsius and throw in thick curtains thick blankets and thick mattresses and closed rooms- spending one night at the hotel bed was the most uncomfortable. Tooooo warm. My hair smelled of sweat and I had to take bath again after 7 hours in bed. They must fix the air conditioners…
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Avoid in summer visit in winter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Oct 5, 2023
Dear Jasmine, Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the grandeur of our hotel and its architecture. We understand your concerns regarding the air conditioning in your room and apologize for any discomfort you experienced. Our air conditioning system is controlled via a BMS system and we are currently working with our supplier to improve comfort settings and ensure a more pleasant stay for our guests. We also appreciate your feedback on the curtain backdrop at the reception area and will take it into consideration for future improvements. Your comfort and satisfaction are our top priorities, and we will continue to strive for excellence in all aspects of our hotel. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This 5 stars hotel is perfect when you want to be at a regular rate in downtown. You have nice rooms, a lot of services, clever staff, you should come here. Breakfast is classic for this kind of hotel, and I like to stay here even if they closed the lounge.
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Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Oct 5, 2023
Dear Guest, Thank you for commenting on your stay. We are thrilled to hear that you found our rooms to be nice and appreciated our range of services and central location. Furthermore, our dedicated staff always strives to provide exceptional service to our guests, and we are glad that you found them to be helpful. We apologize for any inconvenience caused by the closure of the lounge and hope this did not impact your stay too much. We look forward to welcoming you back to our hotel in the future, Kind regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good other than the staff did not deal with the loss of electricity in our room when getting ready. No alternative room provided, we had to struggle in the dark then went out. Had to remind them of the problem as we were going out for the evening. The reception staff knew nothing of our reported problem. It was fixed when we returned.
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Date of stay: September 2023
Value
Rooms
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Sep 29, 2023
Dear David, Thank you for taking the time to provide your feedback. We are glad to hear that you found the sleep quality to be excellent during your stay. However, we apologize for the inconvenience you faced with the loss of electricity in your room and the miscommunication with our reception team. We appreciate your feedback and will use it to improve our communication and coordination among our team members to ensure that such issues are addressed promptly in the future. We are committed to providing a comfortable and enjoyable stay for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very lovely and comfortable hotel. The staff was also very friendly and helpful. I really liked the my room. I liked that the shower gel and shampoo were in a big refillable dispenser bottles, so I wouldn't waste small one-time bottles.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels
Responded Sep 29, 2023
Dear Viljar, Thank you for positively reviewing your time at our hotel. We are delighted to hear that you found our hotel lovely and comfortable, and that our friendly and helpful staff made a positive impression on you. It's great to know that you appreciated the eco-friendly approach with our refillable dispenser bottles for shower gel and shampoo, contributing to less waste. Once again, thank you for your kind words and we hope to welcome you back in the near future. We look forward to welcoming you again. Best regards, Radisson Collection Hotel, Grand Place Brussels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Brussels area.
PRICE RANGE
$209 - $308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu royal hotel, brussels hotel brussels, radisson brussels, brussels radisson
FORMERLY KNOWN AS
Radisson Blu Royal Hotel Brussels
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
282
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Claim Your ListingRADISSON COLLECTION HOTEL, GRAND PLACE BRUSSELS - Updated 2023 Prices & Reviews (Belgium)
Frequently Asked Questions about Radisson Collection Hotel, Grand Place Brussels
Which popular attractions are close to Radisson Collection Hotel, Grand Place Brussels?
Nearby attractions include Grand Place (0.3 miles), SANDEMANs NEW Europe - Brussels (0.3 miles), and illusion Brussels (0.3 miles).
What are some of the property amenities at Radisson Collection Hotel, Grand Place Brussels?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Collection Hotel, Grand Place Brussels?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Collection Hotel, Grand Place Brussels?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Collection Hotel, Grand Place Brussels?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Radisson Collection Hotel, Grand Place Brussels?
Conveniently located restaurants include Pasta Divina, The Lobster House, and Tonton Garby.
Are there opportunities to exercise at Radisson Collection Hotel, Grand Place Brussels?
Yes, guests have access to a fitness center during their stay.
Does Radisson Collection Hotel, Grand Place Brussels have airport transportation?
Yes, Radisson Collection Hotel, Grand Place Brussels offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Collection Hotel, Grand Place Brussels located near the city center?
Yes, it is 0.2 miles away from the center of Brussels.
Are any cleaning services offered at Radisson Collection Hotel, Grand Place Brussels?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Collection Hotel, Grand Place Brussels offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.