Excellent superior room (8th floor) - Rich, excellent quality breakfast. And, referring to the human element, the important positive impression about the hotel, that made us feel very comfortable, by Mr. RODRIGO at the reception: always positive, always smiling and helpful ! We will be back. Thanks, efharisto!
Second time I have had the pleasure to stay at Thon Hotel Bristol Stephanie. This hotel is ideally located in the center of Brussels, close to the shops, restaurants, museums, and tram/bus/subway stations. You can also choose to stay at night and enjoy a delicious diner followed by a drink at the bar in a cosy ambiance. I really enjoy the quality of the services provided. All staff is great, polite and smiling. Large room, very clean, with a pleasant decoration. No noise at night for a good rest. And the breakfast is just fantastic with everything you can dream of . For sure, i will come back! Thanks for making our stay so enjoyable.
I have stayed in this hotel two nights with two friends and i had a wonderful time. The staff is extremely friendly, attentive and always on hand to help. The room was beautiful, very spacious with all the necessary amenities and the beds were also super comfortable. The breakfast buffet had many delicious options to choose from as well as the restaurant menu. The hotel itself is well located close to the metro and nice shopping area. I would highly recommend it if you wish to make your stay in Brussels a memorable one! Thank you again for your kind hospitability and welcome and for making our friends reunion a truly special one :-)
Always good choice, several times stayed here and wil return next time. Recommanded for friendly staff and good location, great rooms. Breakfast good choice, beds comfy, next to tram and in the neighbourhood shops and restaurants.
When I booked I was told I could check in from noon, which was confirmed on my booking form. When I arrived told room wouldn’t be ready until 3 pm. I queried this and was told they would make it a priority and call me when it was ready. They did make it a priority and phoned me 10 mins later to say my room was ready. So I was very impressed with the check it. It was a lovely large airy room, it was one of their standard rooms as well. Although I believe the rooms ending in 01 on each floor are smaller. The bed was comfortable and I had two greats nights sleep while I was there. The variety at breakfast was good. The location is ok, their is a metro nearby and it is about a 20 min. walk to the Grand Place
The deluxe room is absolutely wonderful: large, comfortable, with all the necessary amenities (Nespresso machine, water cooker, tea,...) The bed is extra large (2M wide?) and very comfortable. The IR sauna was a great experience as well. Only one minor point: as a citizen of the Flemish part of Belgium, I expected to have access to Flemish TV and radio stations in the room. Unfortunately, no Flemish TV stations were programmed on the TV (while 3 national Dutch channels were) and the Flemish radio stations were the only ones that didn't work... Unfortunately, this is a confirmation of a pattern in Brussels of Flemish hating people who will do anything they can to make Flemish people feel unwelcome. I am sure this is not the policy of Thon Hotels, but it was disappointing nonetheless.…
Rooms are very large and comfortable. some nice touches like Nespresso and umbrella for use during the stay . Hotel was responsive when I emailed some requests prior and all staff (especially our lovely cleaner) were friendly and helpful. Great location as quiet but also walkable to all the main attractions.
Previously was supposed to be in an Airbnb, but due to it being an unclean space, I quickly decided to book the hotel based on the previous reviews and the photos. I'm glad to have picked the place and had one of the greatest hotel experiences. Some of the breakfast and restaurants may be pricy for some guests, but it was well worth the experience. I will definitely go back to this hotel when I come back to Brussels.
Unfortunately in the room i stayed in the noise of the ventilation system was so annoying that is was impossible to sleep. The staff was helpful but could only provide another room the next day. The rooms were spacious but the view on the back is not so nice.
I booked two rooms for our company’s CEO and COO… they were so satisfied with their rooms which were so clean and fresh, spacious and elegant. And very accomodating receptionists and excellent breakfast. I have actually the same experience with this hotel so I won’t hesitate to recommend it again and again…