The President Brussels Hotel
88 reviews
#125 of 203 Hotels in Brussels
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Boulevard du Roi Albert II 44, Brussels 1000 Belgium
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from The President Brussels Hotel
Updated 05/13/20
About
#125 of 203 hotels in Brussels
Location
Cleanliness
Service
Value
The President Brussels Hotel (4*) is the perfect place to stay for a business trip or a weekend gateway. The hotel offers 16 well-equipped function rooms and 296 spacious and modern rooms equipped with new comfortable beds and free high-speed wifi. Our guests can enjoy delicious Mediterranean dishes or just a drink in our new elegant brasserie with a view on the garden and terrace. The hotel also features a rooftop fitness center and private parking. The Brussels North train station is only 500m away with international connections, a direct train to/from the airport and a metro/tram stop going straight to the city center. We are also easily accessible by car (20 minutes to the airport and to the highway) and close to famous convention centers like Tour & Taxis, Square and Brussels Expo.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
155Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
Contact
Boulevard du Roi Albert II 44, Brussels 1000 Belgium
Name/address in local language
Getting there
NoordstationBrussels Metro6 min
IJzerBrussels Metro13 min
Rental CarsSee rental cars from $41/day
88Reviews2Q+A3Room tips
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Popular mentions
Non-smoking hotel. Bathroom of room smelt strongly of cigarette smoke on entry. Restaurant noted to be open till 2230 declined to offer food at 2210. Asked at reception whether there any local bars or restaurants 'No'. Asked if there was room service - 'yes'. Return to room. No menu in room - ring Room Service - 'ask Reception' - Reception rung - 'menu should be in room' - checked - it was not. Rang and asked Reception for menu 'there's only pizza and soup - leek soup'. Decided I would be better of dieting. Only two more days thank goodness.
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Date of stay: February 2020
Helpful
Response from The President B... H, Guest Relations Manager at The President Brussels Hotel
Responded Mar 9, 2020
Dear Guest, Thank you very much for choosing The President Brussels Hotel for your stay, and for taking the time to share your experience with us. Please accept our sincere apologies for any problems you encountered and have compromised your stay. We strive to ensure that every stay at President Brussels Hotel is a satisfying and enjoyable experience and to provide the highest standards of service to our guests.Your comments and opinions are of the utmost importance to us as this is the primary means of ensuring that our standards remain high. We regret that your experience with our front office team was unpleasant we usually receive nice comment a bout they helpfulness, rest assured that we will review this with the entire team. Welcome and service are fundamental values for us and many hotels property's. Your experience is not a reflection of the service and standard we want to provide to our customers. We would have liked you to inform us or ask to see the duty manager during your stay about any problems encountered in your so that he could find an immediate solution that could have made your stay more enjoyable. Please feel free to contact me directly at guestexperience.manager@presidentbrusselshotel.be if you would like to give us a chance to transform your experience and do our best to meet your expectations. Best regards. The President Brussels Hotel Team
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+1
Stayed 3 night at the end of January - lovely spacious, clean room with friendly and informative staff. Hotel reception/bar is lovely - quite a walk from the the shopping centre so a metro ticket is a must!
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from The President B... H, Guest Relations Manager at The President Brussels Hotel
Responded Feb 9, 2020
Dear Andy, Thank you very much for choosing The President Brussels Hotel for your stay, and for taking the time to share your experience with us. We are very pleased to receive your positive rating and comment ,and glad that you enjoyed our facilities, spaciousness ,cleanliness of our rooms ,it is very rewarding to know that we could meet your expectations. We grateful for the kind mentions for the helpfulness of our very dedicated staff we will be happy to share your compliments with them. We hope to have the opportunity to welcome you in our property again ,and do our best to meet your expectations . Kind regards. The President Brussels Hotel Team
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Booked through Hotels.com. Great price for a family suite for 4 nights over Christmas. Easy check in. The map they give at reception is ok, but the print is very small. Get a map of the metro / trams before you go if you can. Ticket machine at Thomas stop was not working during our stay. Go to Gard Du Nord station where all the trains, trams and metro run from and the machines work.Room was ready when we arrived. It was pretty clean overall, just some dust missed behind the unit under the tv, which we only discovered when we pulled unit out to plug in the desk lamp. Cleaners came and refreshed the room everyday which was great. Only thing was they tended to call quite early 8am. Not a problem if your up early anyhow. We liked a lie in, so just asked them politely if they’d come back after breakfast when we’d have gone out for the day. They didn’t seem to mind and were very lovely. Bath plug was missing from our room and so we let the gentleman on reception know in the morning, and by the time we had had breakfast it had been replaced. Sorry I didn’t get the gentleman’s name, but many thanks to him for such a swift service. Lobby area is stunning with a library, pool table and lounge. Breakfast had a good variety of continental and cooked items. The guide for the cooking of eggs in the hot bath egg thing is perfect. Bar staff are friendly and love to have a chat. Drinks are pricey but very good. Doesn’t make sense that a g&t was more expensive than a cocktail with lots of shots in like a Long Island ice tea for example. Also, on a couple of occasions both the bar receipt and dinner receipt had items on multiple times which is confusing. We queried this and the bar staff pointed out the extra items had been voided (shown by a tiny v symbol next to the item), but did not explain why this was being done. overall a wonderful stay and would book here again. …
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Date of stay: December 2019Trip type: Traveled as a couple
Helpful
Response from The President B... H, Responsable relations clients at The President Brussels Hotel
Responded Jan 12, 2020
Dear Guest, We are glad that everything met your expectations during your stay. We are delighted to have earned the perfect score. Your recommendation is highly appreciated. We are happy to know that you enjoyed our boiled eggs at breakfast and the service at our restaurant. Furthermore, it is truly a pleasure to receive such positive feedback regarding the service of our hotel. Do not hesitate to leave a do not disturb sign on the door to let housekeeping know. We are glad you enjoyed our lobby with our library, pool and lounge. We will forward your feedback concerning the prices at the bar to the concerning department. Our staff work hard to provide exceptional service and we will be happy to share your compliments with them. We are looking forward to seeing you again very soon! Kind regards, The President Brussels Hotel Team
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+1
We came as a couple for my birthday to visit for the first time. The room was ready in time and the check in all right, the receptionist was friendly. We have received a room on the 3rd floor, number 3329. The room seemed good but unfortunately wasn’t because was noisy and there was mould. We had air conditioning, coffee machine, toiletries, bathrobes and slippers. I have requested for another room because we could not sleep, the noise was terrible you could hear everything like housekeeping cleaning, people walking, people talking, people closing/opening the doors, etc and we have received a room on the second floor, number 2440 offered by the receptionist named Price who tried to help but didn’t offered much info however the new room had no coffee machine, no bathrobes, no air conditioning and the same noise. We have requested bathrobes and slippers and the receptionist informed us that they don’t provide and that they forgot to remove them from the previous room, how rude and unprofessional however they provided us later on with them. Breakfast is expensive for what they provide, not many choices. Food in general is limited and expensive. The corridors are smelling like food you can feel it on your clothes. We have asked to refill our shower gel and receptionist offered soap instead saying that she doesn’t know where housekeeping keeps them, a joke. Was not a nice experience for my birthday and I don’t see the 4 stars in this hotel. The room service was good and the gentleman really professional. My fiancé tried to make me a surprise for me asking the receptionist Saturday evening for a slice of cake or any deserts with candle, he wanted to buy but unfortunately they said that they don’t have anything not even a candle and they advised him to go and buy from outside. I definitely don’t recommend for couples, pregnant women’s or any visitors. …
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Date of stay: January 2020Trip type: Traveled as a couple
Helpful
Response from The President B... H, Responsable relations clients at The President Brussels Hotel
Responded Jan 5, 2020
Dear Guest, Thank you for choosing the President Brussels hotel for your stay in Brussels and for taking the time to evaluate your experience with us. We are sorry to read that some of our services didn't meet your expectations. We read your feedback with the utmost attention. Regarding the noise and the smell in your room, we are glad we could find a solution and move you to a different room. We are happy that you appreciated the additional complimentary slippers and bathrobes provided to you in both rooms despite the room being of a standard category, for which normally no such amenities are featured. Our standard rooms are equipped with coffee facilities but not with a coffee machine. This room category does not have any air conditioning, but rather a central heating. We are sorry if soap was provided to you and not shower gel and are disappointed that we could not provide you with a candle for your birthday cake. We will make sure to follow up on these comments. We will forward your observations regarding the breakfast and the food to the corresponding departments. We are glad that the room service was to your liking and the service professional. We hope to welcome you again soon in our hotel, The President Brussels Hotel Team
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Arrived at hotel for my birthday and it took 15 minutes to wait in the queue to check in. One arriving at our room the layout was lovely and spacious and the place was clean. We left our bags and got a taxi to Brussels central. Came back and around 11pm our room stank of marijuana and tobacco. My partner who has never smoked in his life and had throat cancer went downstairs to politely ask the reception if they could find who was smoking and ask them to stop, considering it was a NO SMOKING hotel. My partner came upstairs and 20 minutes later reception arrived at our room and we let him in and he advised us there was no smell at all. He said he would investigate. He never got back to us. The smell was potent for two hours until it faded. After the smell had faded two young Women knocked on our door strangely also smelling of marijuana and advised us they got the wrong hotel room?? We stayed the night after to which there was occasional smells of smoke but not as strong. On checking out we advised the gentleman on reception to whom responded that we weren’t the only ones who had noticed this?? Nobody ever came back to our room that night with an update or tried to at least help/compensate for our tarnish night and no apology offered at reception. I have emailed the company twice and twice been ignored. If you wish to stay in a room and get high off someone else’s supply whilst have stranger knock on your door, this is the place for you.…
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from The President B... H, Guest Relations Manager at The President Brussels Hotel
Responded Jan 13, 2020
Dear Guest, First of all, we would like to thank you very much for choosing The President Brussels Hotel for your stay,and for taking the time to rate your experience with us. Your comments and opinions are extremely important to us as it is the primary means of ensuring that our standards remain of high quality. Please accept our sincere apologies regarding the smoking smell issues you have encountered during your stay. Despite your negative experience,we thank you very much for your candid review and be reassured that we haven't ignored your e-mail i have called you personally several time tell i had your partner on the phone and did ex-plane the delayed of the replayed after investigating the issue and the reaction of our team members. just for you information the front office member that received the complaint from your partner did acted according to our standard he did send the security agent to verify on your floor and the rooms surrounding the origin of the smoking smell, unfortunately he couldn't determine the room as some of them had don't disturb singe on the door. the same front office agent has printed the reminder letter stating the hotel policies regarding this issue and has been dispatched under the door of the rooms surrounding yours. I apologies on his behalf for not been able to change you to other room as we where fully booked and for mot gating back you to inform you of the actions ,according to him it was late to disturb you and your partner,he passed the message the second team. If you have any other comments, please don't hesitate to contact me on guestexperience.manager@presidentbrusselshotel.be Nevertheless,we hope to have the opportunity to welcome you in our property again ,and do our best to meet your expectations . Kind regards. The team of the President Brussels Hotel.
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PRICE RANGE
$78 - $157 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
296
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Claim Your Listing Frequently Asked Questions about The President Brussels Hotel
Which popular attractions are close to The President Brussels Hotel?
Nearby attractions include Le Botanique (0.7 miles), City 2 (0.7 miles), and Maison Autrique (0.6 miles).
What are some of the property amenities at The President Brussels Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The President Brussels Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The President Brussels Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The President Brussels Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The President Brussels Hotel?
Conveniently located restaurants include L'atelier de willy, Beaucoup Fish, and Dames Tartine.
Are there opportunities to exercise at The President Brussels Hotel?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at The President Brussels Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The President Brussels Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The President Brussels Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Dutch, and Romanian.
Are there any historical sites close to The President Brussels Hotel?
Many travelers enjoy visiting Grand Place (1.3 miles), Serres Royales De Laeken (1.7 miles), and St. Michael and St. Gudula Cathedral (Cathedrale St-Michel et Ste-Gudule) (1.2 miles).