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Le Coup de Coeur

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Le Coup de Coeur
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177 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2016

I cancelled the booking right after the reservation was made and the hotel charged me for the whole amount of the reservation. When I contacted them, they alleged they could not trace the transaction and in effect they illegally retain this amount. As a director of the European Consumer Centre of Cyprus, a Network with the aim to assist consumers... More 

Helpful?
1 Thank papachristoforou
Rotterdam
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 2, 2016

We stayed for 1 night / Saturday - Sunday at Sablon 1. It is a very nice and big apartment in a very nice area of Brussels. It is a bit outside the ''touristic '' city center, but that's what I like about it. The apartment itself is very big, bright and equipped with everything you need. Good night sleep,... More 

Helpful?
Thank Marijke K
Bengaluru (Bangalore), India
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2016

Its a posh huge apartment, Traditional house located in the centre. its duplex, with 3 rooms & bathrooms. and huge hall with fireplace and 2 balcony's. with an open kitchen, ideal for a huge group of friends. good stay

Helpful?
Thank Prathik K
Brussels, Belgium
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 17, 2016

B&B in a traditional house in the center of the city. Ideal location between Sablon and Grand Place. Each room is unique, decorated with taste. Rooms are spacious, clean and beds really comfortable. Restaurants nearby and nice organic shop in the street. There is no elevator in the B&B, but it is not a real problem. The breakfast is delicious... More 

Helpful?
Thank Nicoletta C
Portland, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 7, 2016

I booked this B&B through Booking.com and they offered free cancellation, I cancelled my booking 3 days later because I found a better B&B, but the hotel had already charged my card a deposit of 1 night. They never refunded my deposit. Booking.com contacted the hotel repeatedly to process the refund. They finally responded after the 3rd attempt and wanted... More 

Helpful?
8 Thank vagabon80
1 review
5 of 5 stars Reviewed January 16, 2016

We've spent a fantastic weekend in the Coup se Coeur, the location is ideal, between Grand Place and Sablon. Our room was huge (not like other places) and the bed very comfortable. Breakfast is really good! I truly recommend this place!

Helpful?
Thank Panos S
arnaudrasquinet, Responsable relations clients at Le Coup de Coeur, responded to this review

Many thanks for this comment. Looking forward to welcoming you next time. Regards, More 

Vienna, Austria
Level Contributor
3 reviews
4 of 5 stars Reviewed December 3, 2015

We stayed in the 3rd floor apartment, on Place de la Vielle Halle aux Bles. It is spacious and charmingly decorated, was clean and properly equipped. The staff was helpful and kind. Location is unbeatable, with plenty of bistros and restaurants to chose from, Grand Place, Manneken Pis and Sablon a pleasant walk away. Parking is a challenge. Great weekend,... More 

Helpful?
Thank Razvan_and_Leni
arnaudrasquinet, Responsable relations clients at Le Coup de Coeur, responded to this review
Google Translation

Un tout grand merci pour votre commentaire ! Au plaisir de vous accueillir prochainement. Cordialement, More 

Newark-on-Trent, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 24, 2015 via mobile

Apartment not entirely clean on arrival, ill-equipped, no wardrobe or drawers at all to hang or put your clothes. The apartment wasn't cleaned or serviced within the whole period we were there even though we were told it would be. There was a security operation in town but this didn't stop hotels being cleaned and at the very least a... More 

Helpful?
3 Thank 669JL
arnaudrasquinet, Responsable relations clients at Le Coup de Coeur, responded to this review

Dear Guest, we are sad to see that we had a bad experience in our apartment. Normaly the staff of cleaning is really efficient. You should have call immediately the reception which would have sent you someone to improve it. Concerning the noise, we do not have complaint often because of the double glazing of the windows but sometimes, in... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

We stayed in apartment 3 at Grand Place. The place was modern and clean with everything we needed for the weekend break. The location could not have been better other than there being 3 flights of steep steps to get up haha but it is good for the legs.

Helpful?
Thank James P
Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 29, 2015

- Large blood or other dark stain in the middle of the bed comforter - Lots of leftover pieces of food in the couch also stains on the couch - Large blind in the bedroom broken, could not open at all - Interior door handle broken, could not close door - Exposed socket on the wall (we had an 11... More 

Helpful?
5 Thank ABCTraveller123
arnaudrasquinet, Responsable relations clients at Le Coup de Coeur, responded to this review

Dear guest, The staff of the Coup de Coeur is really sad to read that you had a bad experience on one of our places. We are surprised to read issues about cleaning services but in this case, you should have immediately called the reception to fix it. If a compensation was promised by Arnaud, it seems not possible that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
In the heart of Brussels, close to the Sablon, the antiques district, the Square and the bustling Grand Place, in a private house of the 19th century completely renovated in 2009, LE COUP DE COEUR welcomes you in its guest rooms of charm. ... more   less 

Additional Information about Le Coup de Coeur

Address: Pl. de la Vieille Hle aux Bles 43, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range: $82 - $153 (Based on Average Rates for a Standard Room)
Number of rooms: 2
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Also Known As:
Le Coup De Coeur Hotel Brussels
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