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Ibis Brussels Waterloo

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Ibis Brussels Waterloo
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336 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Bradford, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I have used many Ibis hotels throughout Europe , and I will say that the staff at Waterloo were by far the most miserable and rude I have had the misfortune to meet. Everything appeared to be a hassle, with the skinny bald bar tender rolling eyes and taking my room card when I could not remember my room number..... More 

Helpful?
Thank Peter M
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2016

Upsides: Good clean hotel in the heart of Waterloo. Relatively quiet despite the central location. Helpful staff. Lots of secure parking behind the hotel. Downsides: Expensive breakfast (We were two adults and 5 children (aged 7 to 15) and were there for two nights which meant something like 150 euros just for breakfast. For some reason, the bathroom/shower room smelled... More 

Helpful?
Thank Charles F
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for your kind review, I am delighted that you enjoyed your stay with us and hope to welcome you back again! With warm regards, Hicham Benali ibis Brussels Waterloo More 

Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

Very Basic Hotel, coach parking not available overnight. Crammed check in desk on the crossroads to restaurant. Confusing floor accesebility. The most diappoint in was attitude of the morning shift staff at restaurant. There was many items missing and not topped up in the buffet table. When asked politely the restaurant staff to top it, they ask us wait wait... More 

Helpful?
Thank Reji Thomas M
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, I kindly ask you to contact me directly on h3543-gm@accor.com in order to discuss your comments further. You stayed with us as member of leisure group, the organisation for hosting the groups in the breakfast area are not the same as the individual guest. It seems that a huge misunderstanding have caused the incident reported Many thanks and... More 

Travelers are raving about these Waterloo hotels

Antwerp
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

When you get an Ibis hotel, you know to expect basic. The price is a bit high in comparison (99 euro for a room..). We were lucky to have a Flair coupon, giving us the room for 66 euro. Not sure if i would have paid 30 more. The beds are not very good. I woke up with a bit... More 

Helpful?
Thank Debby R
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for posting you review. I'm happy to read that you have enjoyed our '' All you can eat'' breakfast, which indeed offer a large of choice. We will be happy to welcome you again with the flair coupon or other competitive offer available on http://www.ibis.com/gb/hotel-3543-ibis-brussels-waterloo/index.shtml Sincerely, Hicham Benali ibis Brussels Waterloo More 

Valletta, Malta
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 6, 2016

On our arrival at the reception we were told that there is no AC in the room and if we wanted a room with AC we had to pay an extra 10 euros, this in today's world is like asking if you want AC is like saying do you want electricity and running water in your room!!!!! - That extra... More 

Helpful?
Thank henryborgbarthet
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for having choosing our hotel and for your review about your recent stay with us. We indeed propose 2 categories of rooms, the Standard and the Superior which is larger and air-conditioned. It is great to read that you have appreciated our facilities and services. We certainly hope to welcome you again at ibis Brussels Waterloo.... More 

Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 30, 2016

We stayed here for 4 nights whilst visiting the battlefield sites, museums and Brussels. The staff were very friendly, the rooms basic but clean and adequate. The bar in the reception area was always good fun, excellent parking, restaurant on site. We paid £50 per room per night and feel that this represented great value for money. i would not... More 

Helpful?
Thank Harvrm
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for your lovely feedback. We are always pleased to hear when our guests feel extremely satisfied during their stay with us. We very much enjoyed reading your highlights of what made your stay with us very special we hope to have the opportunity to welcome you again for another stay! Sincerely, Hicham Benali ibis Brussels Waterloo More 

Lviv, L'vivs'ka Oblast', Ukraine
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016

I`ve been staying here for a one night with a group of football fans from Ukraine in June, 2016. The twin-room was very small, but acceptable for 2 people for a one night. The hotel and the room were clear. Good bed. Small TV set. No refrigerator. Free Wi-Fi. Polite service. The breakfast was general for such hotels in Europe.

Helpful?
Thank Dmytro H
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, hank you for sharing your recent experiences with us on Tripadvisor! The team certainly hopes that you will give us the opportunity to welcome you back! With warm regards, Hicham Benali ibis Brussels Waterloo More 

Ramsgate, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2016

My title is by no means critical. Simply stating the good standard that we are lucky enough to expect nowadays but adding that there is a dearth of anything beyond this. Pleasant in all ways, but in no way anything beyond.

Helpful?
Thank Craig L
Amsterdam, The Netherlands
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 15, 2016 via mobile

Because other hotels in the area were full I ended up here. Hotel Is Ibis style so basic rooms which are not large but have what you need. So a good bed, a perfect shower and a small televison. Breakfast was not bad either with quite some choice. Only minor thing is that there comes quite some sound from the... More 

Helpful?
Thank Erasmusbrug
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for your kind review, I am delighted that you enjoyed your stay with us and hope to welcome you back again! With warm regards, Hicham Benali ibis Brussels Waterloo More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Ibis Brussels Waterloo

Address: Boulevard Henri Rolin 5A, Waterloo 1410, Belgium
Location: Belgium > Wallonia > Walloon Brabant Province > Waterloo
Price Range: $65 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Waterloo 3*
Number of rooms: 100
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