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The Plaza Hotel

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#18 of 73 Hotels in Antwerp
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260 Reviews from our TripAdvisor Community

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Showing 131: English reviews
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is old and outdated, the rooms are dark with a strange furnishing, the elevator barely works. The sheets and the cover of our bed were dirty and we found hair from previous guests in the bathroom. The location is far away from the center in a unpleasent area. The parking is super small and way too expensive, you... More 

Helpful?
Thank Louise E
London, United Kingdom
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went as part of a group booking to Antwerp. Hotel was clean and our room was spacious with excellent storage and separate dressing and make up area ( with good lighting!) Buffet Breakfast was included as part of package and was plentiful , fresh and good choice Bar area was pleasant and all staff were great and went out... More 

Helpful?
Thank Sal694
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear Guest, Thank you very much for you kind feed back which is highly appreciated by our team. We hope to have you with us soon again! Sunny regards from Antwerp, Evy De Laet More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 21, 2016 via mobile

We stayed one night in this nice hotel. Friendly service, Nice room. Very clean. Classic hotel. Breakfast was good. We enjoyed it very much. 10 minutes from central station and about 25 minutes from the old city. The walk to the old city is also nice.

Helpful?
Thank Krijn v
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear guests, Thank you so much for your kind feed back after your recent stay in Te Plaza Hotel. We are very happy that you enjoyed your visit to Antwerp and hope to have you with us soon again. Kind regards, Evy De Laet More 

Lokeren, Belgium
1 review
5 of 5 stars Reviewed July 17, 2016

Already the third time I stayed in the Plaza Hotel, it always amazes me how spacious and beautifully furnished the rooms are, and how friendly the staff is. The neighbourhood is quiet and still you are very close to the Antwerp city center. I would absolutely recommend this hotel with a soul.

Helpful?
Thank wimannerel
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear guest, We are excited to hear that you always feel at home with us! We truly hope that you will visit us soon again. Kind regards from The Plaza team Evy De Laet More 

Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2016

I had a room with old, dark furniture and carpet which did not appear very clean. But I suppose it was partly due to the old fashioned style. The bathroom was just ok but had everything you needed. The breakfast was good. It did not have a large variety but it was ok for me. Colleagues of mine had big,... More 

Helpful?
Thank Nordic_Sakura
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear guest, Thank you very much for reviewing the hotel. Over the last months we renovated the bathrooms, terraces, underground parking and the bar. During the next months we will also refurbish the rooms. We always strive to improve our facilities and services. Thank you for your constructive feedback and hopefully we can welcome you again whenever you are in... More 

Strood, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 11, 2016

What a nice hotel, clean and spacious. Helpful and friendly staff from the minute we stepped through the front door. We were impressed with the size of our room, spacious with plenty of furnishings and storage. The bathroom was enormous with a large modern bath and a double shower. The restaurant was good as was the food. I was impressed... More 

Helpful?
Thank geordiethompson
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear Mrs Thompson, Thank you very much for your nice feedback. Happy to hear that you enjoyed your stay in Antwerp and in our hotel. It is always a pleasure to receive such nice comments! Regarding the bar: If you pay cash at the bar you receive a white official hand written receipt. We keep the copy (the yellow version).... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2016 via mobile

One hour to send a single and not heavy email. Awful wifi that will not let you work If you do not need wifi everything is perfect, clean and big room. But if you need wifi go to another place. Situation is good 10 minutes walking to the center of the city.

Helpful?
Thank Marc A
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear Mr Marc, Thank you very much for taking the time reviewing our hotel. The Plaza Hotel added extra acces points earlier this year in order to improve the WIFI in the hotel. I am very sorry to hear that it didn't work out for you and I will follow this up with our technical department. Thank you very much... More 

Paris, France
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2016 via mobile

Very big room, comfortable, clean and quiet. The beds are too soft but you can still get a good sleep :-) The location is good, in a quiet and residential neighbourhood, not far from central station and Meir avenue. The staff is very kind and welcoming. There is a park close to the hotel, very nice during summer!

Helpful?
Thank oana74
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear guest, Thank you very much for reviewing our hotel. It is a pleasure reading that you enjoyed your stay. Hopefully we meet again! Kind regards from The Plaza Hotel, Evy De Laet More 

Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2016

We stayed several times in the Plaza and are more than happy with it. The staff is very able, friendly and helpful. The style is cosy, classic (according to some maybe old-fashioned) but technically up to date. The rooms we had so far were all very spacious with excellent, renovated bathrooms. Location in the middle of the orthodox Jewish quarter;... More 

Helpful?
Thank Shloyme
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience with the other TripAdvisor guests. It is a pleasure reading that you enjoyed your stay at our hotel. Currently we have coffee and tea facilities in the Balcony Room Deluxe & the Junior Suites. We ordered coffee and tea facilities for the superior room as well. So let's hope that... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed May 7, 2016 via mobile

Arrived early May and I was very disappointed with my stay. I originally booked for a week but I only managed to stay for one night. Very rude personnel, dirty and noisy rooms with old furniture. The Internet was really slow. The parking is not convenient. It was a total disappointment and one of the worst hotels I ever stayed.

Helpful?
Thank Paschalis T
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this review

Dear Mr. Paschalis, Thank you very much for taking the time to review our hotel. I am very sorry to read that your stay did not meet up with your expectations. On the other side we both know that your general impression now is influenced by an issue that has nothing to do with the hotel. Our staff is not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
4 Star boutique hotel in the center of Antwerpen, within walking distance of all tourist sights and shopping streets. Public transport at the hotel. Few tram stops away from the Antwerp Expo. ... more   less 

Additional Information about The Plaza Hotel

Address: Charlottalei 49, Antwerp 2018, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $97 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Plaza Hotel 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Antwerp Plaza Hotel
Hotel Style:
#3 Green Hotel in Antwerp
#10 Romantic Hotel in Antwerp
#11 Luxury Hotel in Antwerp
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