We just left after a three night stay in room 3, the “Presidential Suite.” This hotel purports to be a “small luxury hotel,” but most of the details that define such an establishment are simply not present. On arrival, we were greeted by a sign on the otherwise unmarked and locked front door that the doorbell was only working intermittently and giving a phone number for entry. With only one employee on duty to cover the entire hotel, this led to patrons waiting outside in the rain waiting for someone to open the door. My wife and I also got stuck in their tiny two person elevator for almost an hour until the one employee on duty could summon a repair person to free us…and then the sole elevator remained unusable for the remainder of our stay. Our suite lacked bath towels when we checked in, and the area outside of our door was filled with crates containing all of the hotel’s clean linens. I might also add that the suite’s air conditioning was bizarre, as the bedroom remained freezing cold while the sitting area was unvented and barely cool despite the freezing bedroom. The staff was friendly but this is by no means a real luxury hotel in any respect…and fails in the all important value for money category as well.…
My husband and I recently had the joy of staying four nights at Hotel De Witt Lelie in Antwerp. We were there because it was my 50th birthday, and we wanted to celebrate in style. My husband booked a junior suite, and we were assigned room 9, which is definitely the funkiest room I've ever stayed in at a hotel. Long and triangular, this room has an excellent bed, a well stocked complimentary minibar, and wallpaper that made me feel like I was in a glass of champagne! The bathroom had a wall decorated with Marilyn Monroe's face on wallpaper and beautiful shiny turquoise tile. We loved the Hermes toiletries, huge bathtub, and the great shower. We required parking, and I will warn that the garage is small, and has a steep incline/decline that can be tough to maneuver, especially if you have a SUV, as we do. However, there are nine spaces available for ten rooms. I had thought we might drive somewhere outside of Antwerp, but given the crazy one way streets, we decided to just enjoy the city. We also booked breakfast, which was very substantial and of high quality. I particularly enjoyed the fresh orange juice and excellent breads. On the morning of my birthday, I was even presented with a delicious strawberry tart and champagne! While the facilities at Hotel De Witte Lelie are certainly first class, I especially enjoyed the very friendly, helpful, and welcoming staff. Nothing was too much trouble. They really helped make my big day special! I hope we can visit again, as Antwerp is an awesome city, and we really did enjoy the hotel very much! Thanks so much to the staff for showing us such a great time! We hated to leave!…
It was our first trip to Antwerp. The service is excellent. The rooms are beautifully decorated, and the hotel's location is perfect. Only a 5 minutes walk to the heart of the historical center and shops. Excellent breakfast in a lovely setting, but the great plus for the hotel was the extremely friendly and helpful staff.
Service was fantastic and all staff were lovely to chat with. my room (8) was heavenly. Loved the bath, the lounge with fireplace and bar ambience. Location was great for shopping, restaurants and sightseeing. It’s worth the price for the luxury they deliver here. Decor is fab!
Our stay was amazing! The staff does such a great job, they exceeded expectations, the breakfast was very cute. The rooms are absolutely cool and unique and the location is great. We will definitely be back when in Antwerpen.
This hotel seems nice on the outside and offers some luxury but if you want to enjoy a nice and quiet stay this is not recommendable at all. The hotel tend to organise loud garden parties. Hard to sleep. Best stay away from this hotel.
The De Witte Lelie is absolutely magnificent. I am so pleased I chose it for my 2 night stay in Antwerp. Decor throughout is simply stunning - quirky but elegant. It is a boutique hotel & thus a very personal experience. The entrance is low key & you need to buzz to enter. The hotel doesn’t have a restaurant so it really is an exclusive little haven for residents. Breakfast is served in a chic dining room or in the courtyard terrace. There are a couple of intimate guest lounges, one with a real fire, plus a stunning bronze bar. My deluxe room, No5 was amazing. It made me smile every time I entered. Zany & theatrical, but not at the expense of comfort & practicality as is sometimes the case with design led hotels. The bed & linens were super lux, wardrobe space plentiful & sockets ample & thoughtfully positioned. No5 also has a creaky little spiral staircase…… it’s an outstanding room. So many whimsical but well thought through touches. The mini bar is complimentary & bathroom products plentiful & high end. The location is superb, just a 5 minute walk into the heart of the historical centre but far enough removed to make for a tranquil nights sleep. And finally the staff…… also outstanding - super friendly, helpful & easygoing. Thanks to all for a magical stay.…
We enjoyed a really warm welcome; The was dedicated and professional and really service oriented; The nice atmosphere & peculiar architecture/decoration make the stay unique. The breakfast was great with the fire burning up in the chimney and an assortment of typical Flemish sweeties (pindakaas, hagelslag, etc.) We loved it!
Was there with a bunch of friends, went for diner in Le Pristine, after diner we went to The Bronze Bar which is intimate and fun. The perfect end of a lovely night with the best service ever. Love the new bathrooms!!
Absolutely wonderful hotel, beautiful decorated rooms the hotel has also a very pleasant little bar. Staff is very frendly and helpful.Excellent breakfast! The hotel is finely situated in the middle of the city. Would definitely stay here again! :)