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De Keyser Hotel

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1 room 2 adults 0 children
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De Keyser Hotel
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484 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Chicago
Reviewed 3 weeks ago

Step outside of the gorgeous Antwerp Central Station and you're just across the street from the De Keyser Hotel. The hotel's location couldn't be more convenient if you are arriving or departing Antwerp by train. The staff are friendly and check-in is effortless. I was graciously accommodated with a room on a high floor on the front of the hotel,...

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Thank John K
Warwick, United Kingdom
Reviewed 4 weeks ago

I was looking for an overnight stop close to the Central Train station in Antwerp and this hotel popped up in my search. Check in was quick and efficient and a local restaurant was recommended (which will be a separate review). There is some disruption in the hotel as they are renovating rooms, I would say mine was one that...

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Thank Paul K
Reviewed February 14, 2017

I only stayed here very briefly, so difficult to give a full assessment. The room was fine and beakfast was good. the hotel is right in the centre of the city, just a stones throw from the train station.

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Thank Lee T
Gembloux, Belgium
Reviewed January 23, 2017 via mobile

For your info and friendly advise: Ask if the shower in your bathroom is well detartred and work properly, i had a little drip only. More important?! if there is warm water in the hotel before you book??! When you enter the room, it may be freezing cold.....

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Thank Jacques d
Reviewed December 14, 2016

stayed in suit, was just okay lots of things broken and the room was dirty in areas. was fine for what I wanted but I'm working here and not paying for it. would be gutted if i took my family here and had to pay for this! Breakfast 20Euro for what! you can eat in mcdonald.... starbucks.... cafes. Location is...

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Thank chris m
Reviewed December 5, 2016 via mobile

Spent 5days here. Work/vacation.. The hotel room was inbad condition. Drain in the bathtub was broken. Tiles was broken and stuff were loose all over. Noice from both outside and the floir above kept me awake at night. The only good thing is that it was close to the train station..

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Thank Joergen B
Reviewed December 4, 2016 via mobile

The hotel location is excellent for the diamond district, and is very near the airport shuttle bus stop and the train station. Staff were friendly and helpful. Rooms are dated and in need of upgrading. Our room smelled of smoke even though we had asked for non-smoking. Beds were extremely comfortable and the rooms were quiet. Can't comment on food...

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Thank richard w
Bath, England, United Kingdom
Reviewed December 1, 2016 via mobile

Initial reaction was good from the outside and the location is great. However the place was not cleaned to a high standard and was clearly old, as you could smell smoke everywhere. At least the rooms were averagely clean, but again, very old.

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Thank Georgia92b
Witney, United Kingdom
Reviewed November 27, 2016

It may have been cutting edge once but now it is just tired looking and in need of a major overhaul. Location is horrible - surrounded by lots of low end touristy shops and fats food places although it is close to the station. It is NOT close to any parking and you cannot off load your bags from a...

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Thank 107IanM107
London, United Kingdom
Reviewed November 22, 2016 via mobile

Its in a great location, and it has free wi-fi. The staff where all actually really friendly too. The room was visibly cleaned but with scuff marks on the walls and stains on the curtains and wholly inadequate shower facilities its not ideal. The sheets smelt clean at least, as did the towels, the room smelled clean too. But it...

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Thank Roycey82
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $85 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

Here's what travelers have asked, with answers from De Keyser Hotel staff and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a high-floor on the front of the hotel. You'll have a lovely view of the Antwerp Central Station.”
  • View from room 801
 of 5 bubbles johnkC6249JH, 3 weeks ago | Read review
“You can choose between smoking and non-smoking rooms”
 of 5 bubbles leet227, Feb 14, 2017 | Read review
“bring your own tools to fix stuff and bring dettol wipes.”
 of 5 bubbles chrismN7256YP, Dec 14, 2016 | Read review
“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
 of 5 bubbles 107IanM107, Nov 27, 2016 | Read review
“don't go there I warned you!!!”
  • just to get you in the mood everything was way over its due date.
  • Hard to see but the switch was missing/broken so the light burned all night They mus have seen t
  • drippings on the wall of what?
  • Fungus and more on the tiles (Marble so hard to see)
  • zoom in
  • the tap fel of so did the cover
  • Next tto the toilet
 of 5 bubbles aveldt, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question