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De Keyser Hotel

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De Keyser Hotel
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457 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Reviewed 5 days ago NEWvia mobile

Spent 5days here. Work/vacation.. The hotel room was inbad condition. Drain in the bathtub was broken. Tiles was broken and stuff were loose all over. Noice from both outside and the floir above kept me awake at night. The only good thing is that it was close to the train station..

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Thank Joergen B
Reviewed 6 days ago NEWvia mobile

The hotel location is excellent for the diamond district, and is very near the airport shuttle bus stop and the train station. Staff were friendly and helpful. Rooms are dated and in need of upgrading. Our room smelled of smoke even though we had asked for non-smoking. Beds were extremely comfortable and the rooms were quiet. Can't comment on food...

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Thank richard w
Bath, England, United Kingdom
Reviewed 1 week ago via mobile

Initial reaction was good from the outside and the location is great. However the place was not cleaned to a high standard and was clearly old, as you could smell smoke everywhere. At least the rooms were averagely clean, but again, very old.

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Thank Georgia92b
Witney, United Kingdom
Reviewed 1 week ago

It may have been cutting edge once but now it is just tired looking and in need of a major overhaul. Location is horrible - surrounded by lots of low end touristy shops and fats food places although it is close to the station. It is NOT close to any parking and you cannot off load your bags from a...

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Thank 107IanM107
London, United Kingdom
Reviewed 2 weeks ago via mobile

Its in a great location, and it has free wi-fi. The staff where all actually really friendly too. The room was visibly cleaned but with scuff marks on the walls and stains on the curtains and wholly inadequate shower facilities its not ideal. The sheets smelt clean at least, as did the towels, the room smelled clean too. But it...

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Thank Roycey82
Liège, Belgique
Reviewed 2 weeks ago

This hotel has a very friendly staff with an excellent situation (very close to the Anterwp Centraal train station) and rooms are clean. However, it has a poor breakfast and the rooms are a bit weird: big but with no real furniture, coldish. Probably a good value for business though.

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Thank Stéphane N
Reviewed 3 weeks ago via mobile

Some of the reception staff could be a bit more friendly.... Comfy beds Nice rooms Good breakfast Great location I would recommend this hotel for its location alone....right across from central station.

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Thank Lavellers
Reviewed 3 weeks ago via mobile

I've just woke up at room 707, and I have to admit it was the worst experience I had in a hotel during my trip to Europe, in more than 10 cities, and almost always in a 4 star hotel (I won't compare De Keyser with the 5 star hotels I've been in around here). The room smelled like a...

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Thank Gustavo V
Brussels, Belgium
Reviewed 3 weeks ago

short visit in the city for work, the hotel is ideally located next to the train station, the prices are a little high but they are in the city average. the staff is helpful but could be a bit more friendly

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Thank anthonydw
London, United Kingdom
Reviewed October 4, 2016

We booked this "four star" hotel because it was centrally located and near central station. There the good things ended. Reception was undermanned and the guy insisted on answering the phone rather than attending to waiting hotel guests. The room was a disgrace and bordering on a health hazard. The so called mini bar contained two cans of soft drinks...

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2Thank GarryWho
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $82 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

Questions? Get answers from De Keyser Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
 of 5 bubbles 107IanM107, 1 week ago | Read review
“don't go there I warned you!!!”
  • Next tto the toilet
  • the tap fel of so did the cover
  • zoom in
  • Fungus and more on the tiles (Marble so hard to see)
  • drippings on the wall of what?
  • Hard to see but the switch was missing/broken so the light burned all night They mus have seen t
  • just to get you in the mood everything was way over its due date.
 of 5 bubbles aveldt, Sep 6, 2016 | Read review
“Its nearby central station Close to shops and restaurant”
 of 5 bubbles , Aug 28, 2016 | Read review
“We had a room at the back of the hotel and it was excellent, quiet.”
 of 5 bubbles FrankdeVries, Jul 5, 2016 | Read review
“Rooms at the back are better”
 of 5 bubbles zooly, Jun 29, 2016 | Read review
5 of 5
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