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BEST WESTERN Hotel Docklands

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160 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Brussels, Belgium
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 22, 2015

I'll be short, fair and clear: Welcoming your guests with a smile, warm greeting and giving explanations without haste: we did not get it. We felt as if we were supposed to get out of the reception area as quick as possible, not given the time to ask questions and were being patronized... my husband and I were too tired... More 

Helpful?
Thank AlexandraVanVreckem
Moscow, Russia
Level Contributor
92 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed October 21, 2015

Not overly friendly staff at the reception desk. Basic rooms. Poor quality WIFI to the extent that most of the time there was no WIFI. Noisy construction outside the window. No restaurant in the hotel. But still a 125 Euro price tag. There is better value to be had in this price range.

Helpful?
Thank JNKetting

Travelers are raving about these Antwerp hotels

coventry, uk
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015

The apartment, which had been booked on our behalf, was accessed through a separate door adjacent to the hotel lobby, leading of the street. The corridor leading to stairs to our apartment contained boxes of wall tiles and other building equipment and smelled damp and smoky. The bedroom which has black painted walls, a black wardrobe, black bed and black... More 

Helpful?
Thank pauluk29
Management response:

Dear Guest, We are very sorry that you took this picture whilst the streets around the hotel were completely under renovation. We cleaned the carpet more then 5 times a day but with all the sand and the rain there were moments were we couldn't keep up with the dirt. And please note that this wasn't from a dog. However... More 

Munich, Germany
2 reviews
1 of 5 stars Reviewed October 7, 2015 via mobile

A very dirty and smelly hotel... Having the room cleaned did not help, we didn't even get fresh toilet paper. The room was also very small. No fridge, no anything. We expected more from a Best Western Hotel. Wouldn't recomend this one even to an enemy ;-). The maybe one positive thing was the terrace.

Helpful?
Thank OtyPace
Uithoorn, The Netherlands
Level Contributor
136 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed September 16, 2015

I have been coming to this hotel for quite a few years already, and think it still one of the best value for money places to stay in Antwerp. It is a simple no-nonsense but comfortable hotel with free parking around the hotel. Close to good restaurants, cosy bars, and close to the highway. Personnel friendly and efficient, rooms clean,... More 

Helpful?
Thank Cor v
Bornem, Belgium
Level Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed August 21, 2015

Got my room at a promotional rate, room was clean, bed comfortable, nice bathroom, safe in room. Missed a fridge though. Friendly staff and good breakfast. Free coffee/tea 24 hrs. Good location, not center but nice and safe neigbourhood (eilandje) I liked it.

Helpful?
Thank Jan T
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 18, 2015

Antwerp is one of our favorite small cities. The Best Western in Docklands is located about a 10-minute walk from the city center. The neighboring area is noted as being exciting and energetic but we didn't notice a lot of that. We benefited from the small kitchen in our apartment-suite (though the promised tea and coffee weren't provided) and took... More 

Helpful?
Thank Angela L
Bursa, Turkey
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 25, 2015

3 nights stayed during business trip in Antwerp. Helpfull reception, clean and quiet room. Breakfast is ok. Not so far to city center. You can reach to city center with only one bus and bus stop is just on corner at hotel gate. Mas museum and dockland area wery close and nice for walk.

Helpful?
Thank Gokhan C
Arnhem, The Netherlands
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed here one night. First we arrive at 12:00 and the room was not prepared but we decided to start visiting Antwerp and checking in at night. This wasn't a problem and they let us leave our luggage in the hotel which was really nice. It is true that the hotel is far from the center but you can... More 

Helpful?
Thank Marulita2014
Grimbergen, Belgium
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 13, 2015

Very good hotel, good value for money in Antwerp, clean, quiet, helpful and friendly staff. The room is ok, especially those with a balcony. Nice breakfast with a lot of variety and fresh orange juce, and pleasant to sit in the breakfast room and lounge. This is certainly a hotel to recommend in the neighborhood when staying in the North... More 

Helpful?
Thank LinneTubs
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
In the northern part of Antwerp, Hotel Docklands offers modern rooms 3 km from the historical centre with the Town Square and City Hall. It offers free WiFi. Londenstraat Tram Stop gives guests direct access to the centre at 100 m from the hotel. The rooms at Best Western Hotel Docklands all feature a flat-screen TV, a telephone and a desk. Some of the rooms come with harbour views. Each room has a private bathroom with a hairdryer and free toiletries. Tea, chocolate milk and coffee are offered free of charge on each floor. Guests can enjoy an extensive buffet breakfast daily or make use of the packed lunch service when going sightseeing for the day. Public transport is available at 100 m from Best Western Docklands, offering easy access to Antwerp Zoo, Central Station and the centre. The MAS museum is less than a 10-minute walk away. Antwerp District is a great choice for travellers interested in beer, restaurants and museums. We speak your language! ... more   less 

Additional Information about BEST WESTERN Hotel Docklands

Address: Kempisch Dok Westkaai 84-90, Antwerp 2000, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $93 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Docklands 3*
Number of rooms: 38
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