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Crowne Plaza Den Haag - Promenade

CrownePlaza.com$111*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Den Haag - Promenade
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693 Reviews from our TripAdvisor Community

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Showing 313: English reviews
India
Reviewed December 1, 2016

Stayed at Crowne Plaza De Haag Promenade for 5 nights on official trip. Centrally located, comfortable rooms, efficient service with ever smiling, friendly and helpful staff. Highly recommended if you are looking for place which exudes warmth.

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Helpful?
Thank Ajeet B
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Ajeet B, Thank you for your online feedback and you kind words. It is good to hear that you had a pleasant stay with us during your time in The Hague. I hope I may welcome you back again. Kind Regards, Joyce Mol

Reviewed November 12, 2016 via mobile

Comfortable hotel with all you need for 2-3 nights. Food, Crown "features", wifi and gym are there. Price/value ratio is fine. Location, Service level and comfort makes hotel ideal for regular visits to Haag.

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Helpful?
Thank Pascal A
Joyce M, Rooms Division Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Pascal, First I would like to thank you for your review. It has been such a pleasure reading your words describing your stay and the facilities offered. Thank you for your rating. I am happy that you appreciate the food, wifi and the extended gym in our hotel. Glad that you find our hotel ideal for regular visits. Again...

Bangkok, Thailand
Reviewed November 3, 2016 via mobile

This is an excellent hotel all round. Location, service and facilities are outstanding and is one of the better hotels in the Hague, especially suited for business travelers. Rooms and quite spacious, well furnished and equipped, with nice views on the higher floors. The bar, restaurant and smoking lounge are all good, with special mention to the staff who are...

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Helpful?
Thank CBuhrman
Joyce M, Rooms Division Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear CBuhrman, Thank you so much for your review. It was a pleasure to read your words which describe your experience in our hotel. I am honored to receive those kind words which makes us very delighted to read that our, -in your own words - location, services and facilities are outstanding! It is such a pleasure to welcome you...

New York
Reviewed October 25, 2016

The hotel staff was incredibly accomodating when we were there. Friendly, helpful and very pleasant. The rooms were lovely, upscale and quiete, and the lobby very inviting. The food was very good. I highly recommend this hotel!

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Helpful?
Thank MariaRNewYork
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear MariaRNewYork, Thank you so much for your kind review on Tripadvisor. It was an honor to have you as a guest and we did our best to make you feel like home away from home. We are so happy to read your lovely compliments and I will definitely share this with the whole team. I hope we may welcome...

Zurich, Switzerland
Reviewed October 19, 2016

Very spacious and new rooms, comfortable bed with nice desk and good size tv. Ironing board and closets. Fridge and water boiler for tea, cocoa or coffee. Direct access to a rather large pool, selection of traditional as well as dry and vapour saunas, including one outdoors; nice clean massage rooms as well. Gym has personal trainers to coach guests....

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Helpful?
Thank TravelPerfectionist
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear TravelPerfectionist, Thank you for sharing your kind review following your recent visit. How wonderful to read we were able to meet your expectations and I am delighted to see you have enjoyed your stay. Furthermore it is great that you discovered the benefits of our convenient location. My apologies for the construction failure in the room which led to...

Lommel
Reviewed September 29, 2016

Lovely rooms, quite hotel, great facities, excellent breakfast, amply parking, good location. The receptionist was pretty rude, first to the German couple in front of me, then to an elderly Dutch man and then to me. I'm not too sure why, in any of the cases. Other than that the staff were very frendly and helpful.

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Helpful?
Thank gk-lommel
Joyce M, Rooms Division Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear gk-lommel, First of all, thank you for your review. We truly appreciate the fact that you took the time to provide us with some feedback. I am glad to hear that you find our rooms lovely and the facilities provided. On the other hand, I am so sorry to read that the receptionist has not being very nice to...

Mexico
Reviewed September 5, 2016 via mobile

This hotel is very comfortable, resting well, it is quiet in the room. It has an excellent spa with an excellent gym, and the restaurant is good but a bit pricey. serving staff is extremely friendly and always willing to help and guide all people, is also a pet friendly hotel

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Helpful?
Thank Pulkts
Joyce M, Rooms Division Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Pulkts, Thank you so much for your review. It was such a pleasure to reading your nice words about your stay. I am so happy that we made your stay so comfortable. We find it very important to give our guests outstanding service, so I am glad that you experienced our team as extremely friendly and willing to help....

Reviewed August 31, 2016

The hotel has a rodent problem that they openly acknowledge and are not too concerned about. When a mouse was running around the restaurant during dinner, the restaurant staff claimed there was nothing they could do about it and the restaurant manager stated that they had consulted with a number of companies to fix the rodent problem.

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Helpful?
Thank Anidk1
IHGService, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Anidk1, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the cleanliness of the hotel and the level of staff service.. I would love the opportunity to regain your faith in our hotel and discuss your stay...

Bristol, United Kingdom
Reviewed August 26, 2016 via mobile

Only fly in the ointment was having to wait to get in our rooms. We had hoped for an early check in so arrived at 1 only to find that they had allowed the previous occupants have a late check in. We were prepared to wait until 2 but didn't get into our room until past 3. That said... The...

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Helpful?
Thank Faye D
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Faye D, Thank you for your online review on Tripadvisor! I am really sorry to read that the rooms were not ready at 2pm, but I am happy to read the room did meet your expectations! Furthermore it is great to see you have enjoyed our Healthclub & Spa and I hope you have enjoyed your breakfast with a...

London
Reviewed August 23, 2016

I stayed at the Crowne Plaza Den Haag Promenade for 2 nights for a business trip and can only rave about how nice my stay was. While this hotel is a Crowne Plaza I learned during my stay it is actually a franchise and found out that behind this hotel is actually the Dutch Apollo chain. Now, I stayed at...

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Helpful?
Thank dutchboy81
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Crowne Plaza Den Haag - Promenade hotel is surrounded by beautiful woodlands, peacefully located in the direct vicinity of the O.P.C.W., the Yugoslavia Tribunal, the Peace Palace, the World Forum Convention Centre, miniature city of Madurodam, Scheveningen beach with its sophisticated boulevard and the lively shopping centre of downtown The Hague.The Crowne Plaza Den Haag - Promenade hotel offers a high standard of service and deluxe accommodation. Throughout the building one can admire numerous paintings from prominent Dutch artists, a unique ongoing exhibition owned by the hotel and included in the official 'Guiness Book of Records.'Among the facilities of Crowne Plaza Den Haag - Promenade you'll find spacious meeting accommodation, hotel rooms and suites. The unique 5-roomed Prominential Suite has been the 'home' for visiting heads of state, dignitaries and leading artists. The Brasserie Promenade restaurant and the Couperus bar with its Grand Cafe make this hotel a culinary paradise. The private parking lot for 200 cars is unique in The Hague. The unique features of the hotel make it the ideal venue for any corporate or leisure visit or any event in The Hague. ... more   less 

Additional Information about Crowne Plaza Den Haag - Promenade

Address: Van Stolkweg 1, 2585 JL, The Hague, The Netherlands
Location: The Netherlands > South Holland Province > The Hague
Price Range: $110 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Den Haag - Promenade 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Hotel Style:
#14 Luxury Hotel in The Hague
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Den Haag - Promenade staff and other travelers.
3 questions
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Questions? Get answers from Crowne Plaza Den Haag - Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High Floor as it is near a busy road”
ManWithSillyHat, 3 weeks ago | Read review
“ask for a room with a balcony”
hopcynsbach, 3 weeks ago | Read review
“Good views of the city and park area on the east side.”
paulwU2974UU, 3 weeks ago | Read review
“ask for a newly-renovated room”
NonaSusan80, Feb 21, 2017 | Read review
“The room I stayed in on the 6th floor was very quiet.”
F8342TDamandas, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
CrownePlaza.com
$111* /night
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Prices are for 1 room, 2 adults
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