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Bastion Hotel Rotterdam Alexander

216 reviews
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Traveler (24)
Room & Suite (10)
Dining (9)
Overview
  • Excellent15%
  • Very good41%
  • Average27%
  • Poor13%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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21 - 25 of 63 reviews
Reviewed April 15, 2017

And what we found under the beds was horrible : menstrual tampons,shoest from previous customers.We mentioned that At the réception but they said and did nothing .We traveled with our Baby and didn't imagine paying a room and having things like that

Review collected in partnership with this hotel
1  Thank kayingad
Reviewed January 30, 2017

It's the second time I have stayed in this hotel. It's clean and the staff are friendly. The wifi works well and the room is a decent size. The breakfast could be better - It's fairly basic and with limited choice. And the location is...More

1  Thank Toffeeman1878
Response from BastionHotels, Manager at Bastion Hotel Rotterdam AlexanderResponded February 16, 2017

Thank you so much for your kind review. We hope to welcome you again soon! kind regards, Team E-commerce

Reviewed October 18, 2016

Title says it all. This hotel is just a roadside hotel. Clean and simple, not particularly friendly or warm, but adequate for just a one night sleep. Easy get to from the A20 or A16. We stayed here because the next morning we wanted to...More

Thank CaptainMiles
Response from BastionHotels, Manager at Bastion Hotel Rotterdam AlexanderResponded October 21, 2016

Dear Miles, Thank you for your review on Tripadvisor! Bastion Hotels stands for good accomodation against a reasonable price! Glad to hear that you enjoyed your stay. We are looking forward to welcome you again! Kind regards, Team E-commerce

Reviewed October 14, 2016 via mobile

I have booked with them through booking.com recommended for family with 2 kids (5 and 6 years old). I was for nasty surprise upon arrival around midnight. Manager helper D - 'Sorry but this is a room for two only' Me - 'but why is...More

1  Thank Matas V
Response from BastionHotels, Manager at Bastion Hotel Rotterdam AlexanderResponded October 21, 2016

Dear Matas, Thank you for sharing your experience at Bastion Hotel Rotterdam Alexander. The regulations from the fire department indeed state that there are only 2 guests allowed into the room. This is published on the website of booking.com as well. We are very sorry...More

Reviewed October 4, 2016

Room dirty and not cleaned before our check in. The guests before must have been very neat, because they arranged the beds and the towels as if they were new. But the next morning after the shower we saw, the towels and laundry have been...More

Review collected in partnership with this hotel
2  Thank 440stephanj
Response from BastionHotels, Manager at Bastion Hotel Rotterdam AlexanderResponded October 21, 2016

Dear Stephan, I am very sorry to hear that we could not meet your expectations at Bastion Hotel Rotterdam Alexander. Thank you for sharing your experiences with us. At Bastion Hotels we strive for a continious improvement of our hotels. Your review will be discussed...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$67 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Rotterdam
Room types
Non-Smoking Rooms
Details
Price range
$67 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Rotterdam
Room types
Non-Smoking Rooms
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Traveler (24)
Room & Suite (10)
Dining (9)
Hotel & Grounds (38)
Bathroom (5)
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Room Tips
"Stayed in room 628, it had an OK view, nice and quiet with a fresh clean bathroom. Also a fridge in the room..."
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"Avoid this hotel. Look for other properties. Not worth its salt. Service is extremely poor."
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"Not recommended"
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"book it trough last minute, they don't worth full price."
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