Great hotel with fantastic staff . Rooms are very comfortable and clean, breakfasts are delicious. Hotel located nearby to metro station and shops. I would recommend it to every one who is looking to stay in Rotterdam.
Very clean, fresh hotel. Staff was friendly and breakfast was excellent. Location is great with all the main attractions within reach. View from our room was magnificent, especially at night. Recommendation: Request a skyline view with your reservation. Will visit again!
Great location and stunning views. The breakfast was amazing with the friendliest staff, nothing was too much for them. Big shout out for the amazing Sonia in the breakfast team, thank you for all your extra help and fabulous service!
The deal has been luxurious. The decoration, the smell and the friendliness in the treatment has been personalized. The views and the calm of the rooms along with the service have been impeccable. The sauna has been a gift and breakfast has been a comfortable routine. Going through this experience makes me think that it is worth waking up with Raquel's smile and detail among other beautiful people. Gracias 🇨🇺
Stopped in the bar for a few drinks one evening and stayed til they closed. Staff were super friendly and attentive, ensuring that we weren't kept waiting even when a big party came in and took up most of the bar. Thanks to Tony for making our drinks straight away when we arrived and to Daphne for excellent table service and conversation.
Overall satisfied with the hotel just out of the center but on a beautiful pier the location is ok. Easy access to Metro and local restaurants on the pier. Walking to town is on the limit. Only area of improvement is the catering. Breakfast is ok, with some novel thinking but the overall choice is limited. (and the kitchen does not know how to make an omelet) Some of the staff in the restaurant are very friendly but others are downright rude, experienced both when we wanted to go for dinner as well as during breakfast.
Person that help me at the frontdesk was rude, totally not friendly, in all my hotel visit the worse threatment . Very slow . Took more that one hour to check me in . Room key was not working had to go 3 times back to the front desk. Seems like the room was a family room and that the door to the two rooms has to open on a special way
Totally not worth the extra money.nice hotel ,but we were charged extra for new years eave.the new years eave party was a tinitus experience and the drinks were of very poor quality. People standing inline for drink tokens at 0:00 cos payment system was broken with no communication. Let down by nhow.
The room was very clean, had an amazing view over the city and the staff was very friendly. It has a cool location, even though it's not at the very centre is just a 10min walk if you cross the bridge or even less if you have a bike or take the subway (you have a station at the hotel). You also have a convenient supermarket nearby.
Modern hotel very minimalist but has all the facilities lots of restaurants in the area lots of public transport near by. Room was good show was good. Breakfast was good also had a balcony with a view great bar at nighttime.
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