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Weena 10, 3012 CM Rotterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (708)
Dining (93)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Rotterdam
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 57 hotels in Rotterdam
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Hilton Rotterdam is set in the heart of the vibrant city center - alive with cafes, restaurant and cultural events. Situated within walking distance of the Rotterdam Central Station and only a coffee and a croissant away from Amsterdam Airport Schiphol. The hotel is located between the entertainment, business and shopping district and the perfect place to explore all that Rotterdam has to offer. A fusion of classic elegance and stylish modernity, Hilton Rotterdam is the ultimate urban retreat. The 254 rooms and suites exude timeless décor, authentic Dutch ambience and home-style warmth. Guests staying in an Executive Room or Suite have access to the exclusive Executive Lounge, where complimentary breakfast, afternoon snacks and all day drinks are served. The hotel offers valet parking, free Wi-Fi in the public areas and a 24/7 fitness. Hilton Rotterdam is proud to host three exciting and enigmatic restaurant concepts. At JAQ, we offer an all-day dining experience in an informal and trendy setting. Each dish is made to share, so you can fill your entire table with amazing food. The restaurant specializes in high quality meats and the bar is the ideal spot for a classic cocktail, local beer or delicious bar bite. The décor at JAQ can be described as velvet, street art and a touch of bling. Joelia by Mario Ridder is the one Michelin star restaurant from Mario Ridder, with French oriented cuisine and both classic and innovative dishes. The perfect place to catch up over a cocktail or a bite to eat is cocktail club HUGH.
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Room & Suite (79)79
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Valet parking
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Dutch

Location

Full view
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
1,826Reviews18Q+A100Room tips
Traveler rating
  • 1,079
  • 570
  • 109
  • 42
  • 26
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Popular mentions
EuropeanVoyager wrote a review Oct 2020
Stockholm, Sweden256 contributions41 helpful votes
Hotel's Favorite
By now the supply of hotels has grown substantially in Rotterdam. But there are still few places that are as complete as the Hilton. Excellent rooms, clearly above the international Hilton standard; excellent but not huge gym; good breakfast; handy location; bike rental. Very happy about my stay.
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Date of stay: October 2020Trip type: Traveled solo
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Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded Oct 14, 2020
Dear Guest, Thank you so much for your five star rating on Hilton Rotterdam. I am pleased to know you fully enjoyed your stay with us and I would like to thank you for your kind words. We look forward to welcoming you back in the near future. With kind regards, Jolijn Zeeuwen General Manager
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essexkittycat wrote a review Aug 2020
London, United Kingdom128 contributions89 helpful votes
We came for a weekend away. We usually go the the Hague and Amsterdam and have stayed in the Hilton in both locations, but we had never been to Rotterdam. The upgrade we received was really great and on the quieter side of the hotel which was appreciated. The breakfast was reasonable, but I found the executive lounge offerings to be below those of the Amsterdam and Hague Hilton. Also, we had children running around the executive lounge which wasn't appropriate. Overall the hotel offered a good stay, but the area of Rotterdam didn't excite us. If you are wondering about going to Rotterdam to see what it's like, then do so but you do not need more than 2-3 nights.
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Date of stay: February 2020
Value
Rooms
Service
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Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded Aug 14, 2020
Dear Essexkittycat, Thank you for your rating on Hilton Rotterdam. I am pleased to read you in general enjoyed your stay with us. I want to thank you for your feedback both positive and constructive; this helps us very much too continuously improve our services. We look forward to welcoming you back in the near future. Kind regards, Jolijn Zeeuwen General Manager
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ruth+andy wrote a review Aug 2020
United Kingdom102 contributions57 helpful votes
We had two interconnecting rooms which were both clean and spacious with good views of the city and comfortable beds. The location is excellent, lots of restaurants and shops nearby and easy to get to other parts of the city. The measures taken to respond to Covid seemed appropriate and well managed, particularly the breakfast buffet which was replaced with a range of breakfast options served on trays, the Energizer menu was delicious. The service at the front desk was a little slow, and despite having booked parking as part of our advance rate, there was some confusion over this. But otherwise we had a comfortable stay in this very central location.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded Aug 11, 2020
Dear Discover802847, Thank you very much for your review of your stay, sharing your feedback both positive and constructive. This will help us very much to enhance our services. We are pleased to see that you generally have enjoyed your stay at Hilton Rotterdam. I hope we will get the opportunity to improve your experience in our hotel upon you next visit. It is our goal to exceed the expectations of all our guests and deliver an excellent stay. We are looking forward to welcome you back to our hotel in the near future. Warm regards, Jolijn Zeeuwen General Manager
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nldogbert wrote a review Aug 2020
Eindhoven, The Netherlands1,382 contributions381 helpful votes
+1
Location The property is located about 10 mins walk away from the Central station of Rotterdam. I believe that even with large rolling luggage, it should be doable. Other alternatives is with the tram. From the property, you can are within 20-30 mins walk radius of all the attractions in the area. If walking if not an option, there are numerous public transportation options within a couple of mins walk. Around the corner of the property is the main shopping area and lots of food and beverage establishments. Check In I arrived before check-in time and dropped by the front desk to be greeted by a friendly associate. Before arrival, I did check the Hilton app if I had already been pre-upgraded, and saw that I was indeed upgraded to a King Junior Suite. However since the property did not offer any digital key, I did not bother to complete the online check-in since I would still need to drop by the front desk. I was as usual in current period given a run down of the new standard of operation at the hotel. - Informed about the Executive Lounge being closed and the alternative service (small plates sent to your room). - Breakfast service which was a la-carte and there were different time-slots, which I made my reservation directly for the next morning. I was off to my room after about 5 mins of arrival. Room The room was on the Executive Floor which by itself are rooms with some additional facilities. Upon entering my Junior Suite, the first thought that came to my mind was, was I downgraded and had misunderstood about the upgrade mentioned while checking-in? The reason was the room was at least based on so many hotel stays, not representing in any of my experience what is defined as a junior suite. I would say the room was more of a extra large room instead of a junior suite. [My definition of a junior suite is that it should have at least a clear partition (by a door or some innovative interior deco) between the sitting area and the bed - which this was certainly not the case here]. I believe the only addition to what I remember from previous stay at this property the was additional relaxing chair. Anyway, for the 1 night I was not really bothered in how the room was named/described. Other than this point, I did find the room well decorated to be modern, yet stylish and airy. It was nice that they did have some upgraded tea/coffee making facility - Nespresso pods (though 4 decaffinated ones compared to only 1 real caffinated pod), a variety of tea flavours and the usual instant coffee sachets. Climate control was a bit funky - although the room was a bit on the colder side (on the day I was there, it was a wet and cold summer day) and I could not really manage to get the room to a more comfortable temperature. Internet speed was good and the large TV had the usual mix of local and international options. The bathroom was in my opinion one of the highlight of the room - very well appointed and had a very spacious walk in shower and also a bath. Water pressure and temperature control was very good. One main thing to mention was that there was no issues with water leakage from the shower onto the floor. Sleep quality in general was good - although for very light sleeper, there was still some light traffic related noise heard since the room faces the main road. All in all, I found this "extra large" room to be comfortable and functional even for longer than 1 night stay. Executive Lounge alternative Due to the current situation, the Executive Lounge was closed. Guests with access to the lounge are offered an alternative - which I was informed by the Front Desk to be a couple of small platters and some alcoholic and non-alcoholic drinks. These would be brought up to the room in the late afternoon. After about 2 hours checking in, around 1 pm, someone came up to bring up some items - I did not ask what it was (as I actually was in an online meeting) so just left her to place them into the fridge. After checking it with the "welcome card" from the hotel, I had first thought it was some welcome platters, but in the end this turned out to be what was offered as an alternative. It consisted of - a small salad cup - a small dessert - a small sandwich (of questionable filling) - a small vegetable stick with hummus - a 175ml bottle of wine (you had to select between red or green), 2 small bottle of water (I was not asked if I wanted still or sparkling) This to my opinion is a very poor showing from the hotel (after coming from a close to normal offering from the Hilton in the Hague). My conclusion here, this was very very dissapointing. Breakfast The usual buffet breakfast has been replaced by an a la carte/menu option. Breakfast is at the JAQ restaurant (which in the morning is closed to public, but open for hotel guests for breakfast). From my understanding during the ordering process, each guest is only allowed to select one of the menu options or a la carte (not sure how many of the a la carte items you're allowed), you can't have the menu & any number from the a la carte items. If you want additional items outside of the menu from the a la carte items, you'll have to pay for it. For me, yes it was a mix of good and bad - the good, I did find the quality of the ingredients used to be fresh and somewhat of a better quality. For me the tray of food was more than sufficient in quantity. The bad was the limited choices and limited quantity (especially for beverages and pastries). All in all, breakfast for me was something I could accept as an alternative in the current situation. Overall All in all, I found my stay to be a mix bag, some good some bad. I think management at the hotel did go a step too far in cost cutting for some aspect of operations. Yes prices have been reduced, but I find still not enough compared to what has been removed from facilities point of view. As for the room being categorized as a Junior Suite, I did bring this up during check-out (not expecting anything in return). Comparing this to other Hilton's which I've visited in current times, I did find this property to have done the most to use this situation to cut cost and trying to get away with it - which is a pity as the hotel and staff has the potential to be so much better even in current times.
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Date of stay: August 2020
Cleanliness
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Sleep Quality
2 Helpful votes
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Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded Aug 11, 2020
Dear nldogbert, Thank you very much for your extensive review of your stay. I am sorry to see that a few aspects were not up to your expectations. During these difficult times we have implemented procedures in order to protect both our guests and team members, whilst still aiming to provide the service you may expect at out hotel. I am looking forward to welcome you back to our hotel in the near future, so we can further improve your impression of our hotel. Kind regards, Jolijn Zeeuwen General Manager
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Roopali H wrote a review Jun 2020
Amsterdam, The Netherlands22 contributions9 helpful votes
I had booked a city one night trip, just to get out of the house during these uncertain times. I booked a Junior Suite which came with access to the executive lounge with unlimited snacks and drinks from 18:00-22:00. I found out when I arrived at the hotel that there is no executive lounge due to Covid and they had placed some snacks and two tiny bottled of wine in the room. Which was okay. The room did not have working telephone and the AC was not working. I asked them to have it checked. They suggested i should be moved to another room instead. Which they did very quickly. Now the next room TV, Refridgrator and coffee machine did not work. someone came to look at it and was busy with for 30 mins in the room and at the end he said he will make sure i get coffee sent in the room in the morning. which never happend. They did not change my room number in the system, so when i arrived to have breakfast, they asked me if had made a reservation for breakfast. Later we found out i was still registerd under the inital room number and then i could have my alreday paid breakfast. At the time of Checkout the staff did not bother to even ask if i had a good stay or if everything was okay. They just said we will charge yoru credit card and thank you. I booked this stay to relax and i did everything but that.
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Date of stay: June 2020
Rooms
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Response from HiltonRotterdam, General Manager at Hilton Rotterdam
Responded Jun 30, 2020
Dear Mrs. RoopaliH, Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I would like to express my sincere apologies for falling short of our high service standards. I understand your frustration and will address your concerns with the team. Due to Covid we indeed have closed the executive lounge temporarily. As for the breakfast, guests are required to make a reservation for breakfast in order for us to not exceed the number of guests in the restaurant. This is the reason why the reception asks this, I am sorry that this was not explained to you. I hope we can welcome you in the near future to improve your impression. Kind Regards, Jolijn Zeeuwen General Manager
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Previous
PRICE RANGE
$123 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton rotterdam hotel rotterdam, hilton international rotterdam, rotterdam hilton international
LOCATION
The NetherlandsSouth Holland ProvinceRotterdamCool
NUMBER OF ROOMS
254
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Frequently Asked Questions about Hilton Rotterdam
Which popular attractions are close to Hilton Rotterdam?
Nearby attractions include City Hall Rotterdam (0.1 miles), Beurstraverse (0.3 miles), and Beurs - World Trade Center (0.3 miles).
What are some of the property amenities at Hilton Rotterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Rotterdam?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Rotterdam?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hilton Rotterdam?
Conveniently located restaurants include Restaurant Chung, FG Food Labs, and SUGO Pizza - Aert van Nesstraat.
Are there opportunities to exercise at Hilton Rotterdam?
Yes, guests have access to a fitness center during their stay.
Is Hilton Rotterdam located near the city center?
Yes, it is 0.3 miles away from the center of Rotterdam.
Are any cleaning services offered at Hilton Rotterdam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Rotterdam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Rotterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Rotterdam?
The staff speaks multiple languages, including English and Dutch.