Great location- close to all central Rotterdam amenities. Stayed in Executive room in tower which was very well appointed and spacious. Excellent firm Queen bed. Very good breakfast selection. Would definitely stay here again.
Checking in was delayed until 16:00 and rooms AC are not working and we were struggling because there was not maintenance and no chance to move to another room because of availability and they just can provide us with fans !!
I compared 13 hotels in Rotterdam and this one and the Marriott were the best, so if you couldn´t get or couldn´t pay a room in the Mariott stay here! For breakfast they have their own ham and own roastbeef from exorbitant quality, own marmelade (7 sortes!), tasty Coffee and fresh squeezed orange juice. Gym was to hot but maybe I just had to say something to someone. Sauna was good. Room was chosen 2 hours before the official check in time out of 3 possible room types. I loved the view, the furniture and last but not least the DAMPF audio system because I listen to music every day and just had big sweaty headphones or uncomfortable in ears the last days.
Liked · The location, as we were used to, but this was the only reason why we stayed here. Disliked · > Note the executive room we had especially booked, far in advance, to celebrate both our birthdays ! > The room was much smaller than the 32m2 as we have booked in time, > We also requested 2 separate beds but.... not... > Two times we were promised at the reception that we would get the "surprise" present, but again they didn't keep their promises.. Talking to one of the lady managers, her excuse was that it was very busy that weekend, this although we had booked far in advance ! "You are just not lucky" was her only reaction.... Unfortunately, the latter attitude we also experienced by the personal of the reception. Clearly an example of not taking care of their (regular !!) customers... it's all about money! We are looking now for other future options at hotels in Rotterdam.…
It is a great hotel The breakfast is really good The localisation is perfect to visit Rotterdam, we could visit the town without taking metro or tramway. There is some great restaurant around the hotel. The room was big enough for 3 and a dog.
Excellent room with an outstanding good bed. Unfortunately it is quite hard to get one of the view parking spots. Very good air conditioning in the room. A bit noisy and crowded during brealfast because the hotel was fully booked. The hairdryer could need an upgrade though...
we booked this hotel as it had airco in the rooms. however, in our room the airco did not work and it was impossible to solve as the technical dpt had already left for the day..... rooms are nice and up to date
I loved everything. Location is ideal : everything at walking distance or accessible by tram/metro just arround the corner. Great room (executive double), plenty of space, well equiped (bathtub+shower, tea/Coffee, sound system, bathrobe, a/c) and a stunning view ! My room was super quiet, comfortable mattress, I had the best sleep. Staff is lovely and super helpful. I felt taken care of. Cherry on the cake : bike rental of good quality at fair price. I will definitely come back.
A nice place to stay in Rotterdam. Close to restaurants and the subway. Make sure you understand your room rate i.e. with or without breakfast. The staff is helpful and our room was nice. Very close to the subway.
This is our 2nd stay in Rotterdam in 2 years in this hotel. The first time, everything was perfect, it was in August 2020. This time, they made a mistake in their computer software. They noted 2 nights instead of 3 nights. A very rude person came yelling and banging on our door demanding to leave the room immediately as we were in the middle of a hug. I don't think I've spoken so badly to my dog! I'm shocked: I didn't believe this was possible in a 4 star hotel. So, then he apologized, offered me a drink, parking... But the damage was done for our anniversary.