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The room was clean and comfortable, but there was mold near the ceiling in the bathroom (Room 6). The young women in Reception in the morning were both friendly and helpful. But the Reception area closed in the afternoon and stayed closed until the next...More
My wife and I wanted a relaxing vacation. What we got while in Leiden was an aggravating experience with an overly controlling hotel owner. He wanted to know when we were leaving and returning. He kept knocking on our door for various reasons. He criticized...More
The owner is the Donald Trump of the Netherlands. We believe he inflates his reviews because he blocked us from reviewing him on booking.com. He did this by lying--claiming we were "no show." The room photos on his website are deceptive.
I will never forget...More
I will be honest and say that I cannot comment on the actual customer service once at the hotel as I never actually got there. My issue is that due to a family emergency I cancelled the hotel at 2302 on Tues 31st May when...More
As a family of 4 we were really pleased with our sizeable room which was a suite of two interconnecting rooms with an en suite, table and four chairs and a sofa. The shower was fantastic - lots of pressure and hot water. The whole...More
$110 - $194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Luxury Hotel in Leiden
Non-Smoking Rooms ,
Number of rooms
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