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City Resort Hotel Leiden

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Traveler (102)
Room & Suite (38)
Pool & Beach (8)
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Overview
  • Excellent23%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible3%
Travelers talk about
“sliding door”(12 reviews)
“top level”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (716)
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54
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48
100
54
20
11
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All reviewssliding doorfloor restauranttop leveltrain stationthe ground flooroffice buildinghotel guestswellness centrerainfall showerfree weightsrooms are modernwet roomold citycomfortable bednice poolreception staffvisiting leiden
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1 - 5 of 233 reviews
Reviewed 1 week ago via mobile

I went to Leiden for a weekend and stayed a night in this Hotel. I did not book it myself so I can't say anything about pricing. Rooms were rather small and to my standard the room was not clean. A lot of dust in...More

Thank Henry J
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 3 days ago

Dear Henry, Thank you for taking the time to share your experience on TripAdvisor! We are sorry that the cleanliness in your hotel room did not meet your expectations. Every day our staff do their utmost to clean our rooms thoroughly. However, if there are...More

Reviewed 3 weeks ago via mobile

First of all: we expected more for the price. It’s supposed to be a 4 Star Hotel and it is on first sight. The big bed was really comfortable and we had a great view over Leiden. However, if you look a bit closer you...More

2  Thank Christoph U
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 3 days ago

Dear Christoph, Thank you for taking the time to share your experience on TripAdvisor! Upon check in we ask our guests which side or view has their preference, we also explain that the rooms with City View can be a bit noisier when you open...More

Reviewed 3 weeks ago via mobile

Very good hotel right next to leiden station Superb room, comfortable bed with a big wet room Swimming pool or the roof is stunning, I had a lovely early morning swim and a chill in the Jacuzzi with sunshine streaming through the glass Very good...More

Thank Steve M
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 3 weeks ago

Dear Steve, Thank you very much for this lovely review on TripAdvisor. We are very happy to read that you have enjoyed your stay in our hotel and that you had a great experience in our beautifull swimming pool. We hope we may welcome you...More

Reviewed 4 weeks ago via mobile

The single redeeming feature of this place is its proximity to the railway station. Other than that I can see a single reason to return here. Being requested to prepay (no, not an authorisation) the full 4 day booking should have been a red flag...More

Thank belgian_family_in_uk
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 3 weeks ago

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. I am sorry to read we did not meet your expectations during your stay. Upon check in it is our procedure that we ask our guests if they are able to...More

Reviewed February 18, 2018

The hotel is right next to the Leiden Centraal station. And the local super market is just the other side of the station. Also, you receive 50% discount for the entrance of the sauna. They have really good facilities there.More

Review collected in partnership with this hotel
Thank b4lb1012yuki
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded February 21, 2018

Dear Guest, Thank you for sharing your experience on TripAdvisor! We are happy to read that your stay was exceptional and that you have enjoyed our great facilities. We hope we may welcome you again in our hotel. With kind regards, Henriëtte Ouwehand. Front Office...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
$138 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leiden
Room types
Suites, Non-Smoking Rooms
Details
Price range
$138 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leiden
Room types
Suites, Non-Smoking Rooms
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Traveler (102)
Room & Suite (38)
Pool & Beach (8)
Dining (1)
Questions & Answers
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ahhongg
November 22, 2017|
Answer
Response from Alberto R | Reviewed this property |
Hi , I have been staying at this hotel last week and saw they were providing this service ( keeping luggage) for other guests . Regards
1
Vote
pepsionice
June 6, 2015|
Answer
Response from Henriette_Ouwehand | Property representative |
Dear Guest, Below the hotel there is a paid parking, the costs are €1,50 per hour. Our €12,- for 24 hours. Please follow the signs parking ''Level''. Hopefully I have informed you sufficiently, if you have any further... More
0
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RetiredBrit
November 30, 2014|
AnswerShow all 2 answers
Response from Henriette_Ouwehand | Property representative |
Dear Guest, Thank you very much for your request. Hereby I would like to inform you that we do have elevators to get to the rooms on the 9th, 10th and 11th floor. We only have double bedrooms, on the 9th floor we have... More
1
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Google Translation
Room Tips
"Standard rooms don't have natural light."
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"I would not know. Did not see an other room."
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"Double room, deluxe"
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"Shower control was a bit confusing."
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