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BEST WESTERN City Hotel Leiden

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BEST WESTERN City Hotel Leiden
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156 Reviews from our TripAdvisor Community

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Showing 76: English reviews
San Francisco, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Can't beat the location in central Leiden. We could walk or bike everywhere from the hotel. The rooms were small (by US standards, normal size for a 3-star European hotel). Breakfast was fine, many options and good coffee. Free wifi was a nice bonus but very spotty. Staff was pleasant. We chose this hotel because we had a car and... More 

Thank KPH95
Tallinn, Estonia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed September 14, 2016

Nice city, very recommended to stay. But hotel is just for bed and breakfast. Bathtub was out of order, WiFi was almost out, hard to find how to tun overall light on. It is nice that students uses the facility for their party, but expect that it will end in the middle of the night and on the morning you'll... More 

Thank armosoff
surrey u.k
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 11, 2016

One example which makes the situation clear.the shower leaked into the bedroom due to poor design. This could be easily and cheaply rectified.however it is a longstanding problem they know about it but are not prepared to do anything about it. They do not seem to care, the hotel is full so why should they! Will not be in a... More 

Thank mrscheese9

Travelers are raving about these Leiden hotels

Level Contributor
144 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed September 7, 2016

pros: free wifi free tea/coffee/hot chocolate owner is nice location good, next to canal lifts cons: not much breakfast options. basic no phones in room no good views no airconditioning basically its ok for a night.

Thank tascha007
Brussels, Belgium
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed July 21, 2016

IN SHORT: I would not particularly recommend this hotel -- there are certainly better alternatives in this price range. IN DETAIL: The rooms are fairly small and basic: most of what you need is there, but it's fairly bare-bones, and not nicely decorated in any way: cheap ikea lamps, bed without a headboard, … Very soft beds. The bathroom is... More 

1 Thank R_Vosters
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed June 15, 2016 via mobile

Welcome was friendly. Room was a good size but had a strange selection of mismatched furniture including a huge wardrobe with no hanging rail so my suit had to go on the hat stand. Bed was a bit broken but fairly comfortable. View onto central void was not pretty. Room also smelt strongly of disinfectant. Bathroom small with difficult layout... More 

1 Thank NateCambs
London, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed May 21, 2016

This hotel has a great location and is picturesque as shown in the photos. The room I had when I stayed was almost like a mini loft apartment with a wooden floor looking out over the rooftops. Two things were disappointing - the breakfast wasn't up to much and the coffee was really weak (I like an espresso based coffee,... More 

Thank Busine55_Trave11er
Bradford, United Kingdom
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 18, 2016

Stayed at this hotel while visiting my daughter at University. Hotel location 5 minutes from railway station - upteen local restaurants, eateries, coffee houses - spoilt for choice :) Room was clean and facilities all worked - TV, walk-in shower, phone, wifi etc. Staff were very pleasant and helpful. Breakfast was fine for me, which I had each morning. I... More 

Thank T J
Canterbury, United Kingdom
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed April 29, 2016

The interior of the hotel needs a tremendous amount of TLC to bring it up to current day standards for a hotel within this group. A very unattractive lobby. In the room things got worse with the toilet bowl/seat not straight, no curtains of suitable wall height in the shower to prevent water from going all over the bathroom floor,... More 

Thank k9team
Copenhagen, Denmark
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed April 29, 2016

We selected this hotel for five nights in Leiden because of its position in the old town. We upgraded our reservation a few days before arrival and were charged thr full price for the upgraded room, while we were in fact put in a smaller and more uncomfortable room. However, the next day this was put right. We were surprised... More 

1 Thank 971ibf
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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western City Hotel Leiden is a cozy 3 star hotel situated in 3 large restored buildings with 39 rooms and 4 floors. It is a unique Dutch hotel in which all four floors are decorated differently and are distinguished from each other by means of "authentic" and contemporary influences. In addition, the hotel is easily reached by public transportation. The Leiden Central Station is in 10 minutes walking distance from the hotel. The Best Western City Hotel provides the perfect location in Leiden to many entertainment venues and is idylle located to many historic cities like Delft, The Hague and Katwijk. In the immediate vicinity of the hotel there are breathtaking sights and several famous historic museums. The hotel is located in the city center within walking distance of many shopping streets and the best cullinairy restaurant entertainment in Leiden. The Best Western City Hotel Leiden offers a variety of meetings, conferences and major events facilities. The hotel has a great banquet and conference room, the Four Reasons, for up to 550 persons. Our service-oriented staff will assist you in meeting your needs, both in preparation and implementation of your presentation or event. The Best Western City Hotel Leiden also offers the best value of any city center hotel. Our fully breakfast buffet includes : various breads, juices, cereals, jams, bacon, scrambled eggs, fresh milk and yogurt, and coffee to make your morning brighter. All rooms are modern and have a warm and attractive character, with some rooms fully furnished with a luxurious jacuzzi and a sun shower. Located on the topfloor of the hotel is a Loggia with two Jacuzzis and comfortable Lounge seats. The Best Western City Hotel Leiden will turn your dutch vacation experience into a rich and fullfilling venture. ... more   less 

Additional Information about BEST WESTERN City Hotel Leiden

Address: Lange Mare 43, 2312 GP, Leiden, The Netherlands
Location: The Netherlands > South Holland Province > Leiden
Price Range: $83 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN City Hotel Leiden 3*
Number of rooms: 39
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