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BEST WESTERN City Hotel Leiden

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146 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Brussels, Belgium
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 21, 2016

IN SHORT: I would not particularly recommend this hotel -- there are certainly better alternatives in this price range. IN DETAIL: The rooms are fairly small and basic: most of what you need is there, but it's fairly bare-bones, and not nicely decorated in any way: cheap ikea lamps, bed without a headboard, … Very soft beds. The bathroom is... More 

Helpful?
Thank R_Vosters
Cambridge
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

Welcome was friendly. Room was a good size but had a strange selection of mismatched furniture including a huge wardrobe with no hanging rail so my suit had to go on the hat stand. Bed was a bit broken but fairly comfortable. View onto central void was not pretty. Room also smelt strongly of disinfectant. Bathroom small with difficult layout... More 

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Thank NateCambs

Travelers are raving about these Leiden hotels

London, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 21, 2016

This hotel has a great location and is picturesque as shown in the photos. The room I had when I stayed was almost like a mini loft apartment with a wooden floor looking out over the rooftops. Two things were disappointing - the breakfast wasn't up to much and the coffee was really weak (I like an espresso based coffee,... More 

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Thank Busine55_Trave11er
Bradford, United Kingdom
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 18, 2016

Stayed at this hotel while visiting my daughter at University. Hotel location 5 minutes from railway station - upteen local restaurants, eateries, coffee houses - spoilt for choice :) Room was clean and facilities all worked - TV, walk-in shower, phone, wifi etc. Staff were very pleasant and helpful. Breakfast was fine for me, which I had each morning. I... More 

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Thank T J
Canterbury, United Kingdom
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed April 29, 2016

The interior of the hotel needs a tremendous amount of TLC to bring it up to current day standards for a hotel within this group. A very unattractive lobby. In the room things got worse with the toilet bowl/seat not straight, no curtains of suitable wall height in the shower to prevent water from going all over the bathroom floor,... More 

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Thank k9team
Copenhagen, Denmark
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 29, 2016

We selected this hotel for five nights in Leiden because of its position in the old town. We upgraded our reservation a few days before arrival and were charged thr full price for the upgraded room, while we were in fact put in a smaller and more uncomfortable room. However, the next day this was put right. We were surprised... More 

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Thank 971ibf
none
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 25, 2016 via mobile

The hotel is located in a nice area and very close to the shops ! However the bell tower in the area chimes at every hour and the traffic noise is too near! Hence we were left counting the strokes of the bell each hour!!! And so inadequate sleep before a 60 k cycle ride! Very nice and helpful hotel... More 

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Thank Air40
2 reviews
3 of 5 stars Reviewed April 13, 2016

We arrived wet and tired after a long bike trip. The reception staff were amazingly helpful with restaurant reservation, bike storage and also resolving room mix up. The hotel is in a great location but was busy and quite noisy. The room was in need of an update but OK for mid range hotel. Down side - there was a... More 

Helpful?
Thank Alexandra B
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 21, 2016 via mobile

I choose this hotel because close to the railstation and in the center of the Town. Clean, silent, with a good breakfast, in a fantastic position in Leiden. Rooms are little as the bathroom. The hotel is ideal for who doesn't like the car to reach his job.

Helpful?
Thank Corrado C
Israel
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 3, 2016

We spent 5 nights at the hotel. the room was not big but comfortable The bed excelent. Breakfast very good. for a 3 stars hotel it was much more than suficient. The staff at the reception desk , very helpfull The location is very good specially for those who want the museum quarter

Helpful?
Thank SusyPe
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western City Hotel Leiden is a cozy 3 star hotel situated in 3 large restored buildings with 39 rooms and 4 floors. It is a unique Dutch hotel in which all four floors are decorated differently and are distinguished from each other by means of "authentic" and contemporary influences. In addition, the hotel is easily reached by public transportation. The Leiden Central Station is in 10 minutes walking distance from the hotel. The Best Western City Hotel provides the perfect location in Leiden to many entertainment venues and is idylle located to many historic cities like Delft, The Hague and Katwijk. In the immediate vicinity of the hotel there are breathtaking sights and several famous historic museums. The hotel is located in the city center within walking distance of many shopping streets and the best cullinairy restaurant entertainment in Leiden. The Best Western City Hotel Leiden offers a variety of meetings, conferences and major events facilities. Our hotel has one multi-functional conference room, the Mare Room. This meeting room is ideal for organizing seminars, meetings, and presentations for up to 50 persons. In addition to the Mare Room, the hotel also has a great banquet and conference room, the Four Reasons, for up to 550 persons. Our service-oriented staff will assist you in meeting your needs, both in preparation and implementation of your presentation or event. The Best Western City Hotel Leiden also offers the best value of any city center hotel. Our fully breakfast buffet includes : various breads, juices, cereals, jams, bacon, scrambled eggs, fresh milk and yogurt, and coffee to make your morning brighter. All rooms are modern and have a warm and attractive character, with some rooms fully furnished with a luxurious jacuzzi and a sun shower. Located on the topfloor of the hotel is a Loggia with two Jacuzzis and comfortable Lounge seats. The Best Western City Hotel Leiden will turn your dutch vacation experience into a rich and fullfilling venture. ... more   less 

Additional Information about BEST WESTERN City Hotel Leiden

Address: Lange Mare 43, 2312 GP, Leiden, The Netherlands
Location: The Netherlands > South Holland Province > Leiden
Price Range: $87 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN City Hotel Leiden 3*
Number of rooms: 39
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