Rooms were clean, the interior design of the hotel is loveley too. People at reception were very welcoming and friendly. However the breakfast is overcharged and there is a certain level of miscommunication from the kitchen. We were told breakfast is served until 11 but by 10 am everything was gone and the kitchen didn't even bother handing out any more yoghurt or anything. The same issue at night. The bar menu says snacks are served until 22 and they said the kitchen was already closed at 21.45. The waiters were friendly but the hotel management should consider that people expect something differ ent when they pay that much for breakfast. To anyone staying there I recommend to have breakfast elsewhere. Also no gluten free options
Hotel claims it is a non-smoking property, and even threatens patrons with a €250 fine should they dare to light up. Great, I'm in favor of all that. Woke up at 6 a.m. and detected a distinct cigarette smell. I was sleeping with my balcony door wide open, and could hear somebody coughing. Sure enough, the guy in the room next door was out on his balcony busy wrecking his lungs. Now I do not expect the hotel to keep a beady eye on all its guests 24/7, but if you declare yourself a non-smoking hotel, you should perhaps not equip the balconies with ashtrays? Especially given that a good proportion of the hotel's clientele obviously belong to social groups were smoking is rife.
Location is near the beach entrance, as hotel guests it is nice to be able to walk to beach anytime. A lot of places at the harbour to walk around too. It's good for a change instead of just beach and shops. The room was facing harbour with beautiful sunset view everyday. At night we could hear the noise from the street but it was ok. Comfortable room with Air Condition, sound system in bath room an happy to have a bathtub after a day at the beach. Modern and beautiful breakfast area, recently renovated. Practical breakfast, all packed individually for hygiene purpose, mini muffins and donuts are the cuttest. Perhaps a little bit taste of Netherland would be interesting for international guests. Dinner menu was modern and delicious.
Hotel has just been renovated, new restaurant called Chef's which we were very impressed with. Staff were very friendly, rooms are spacious and clean. Located on the beach which is very nice. Definitely come back more often.
We had a lovely 2 night stay at IJmuiden this weekend. Happy to see the hotel takes the Covid-19 safety measurements serious which made us feel safe. The front desk had a screen and there where hand sanitising stations throughout the hotel. There was quite a long queue to check in. The lady at reception was very kind and appoligised for the wait. There was a health questionare to completed and for the breakfast we had to reserve, all of which with taking payment etc just took some extra time. Not critisising the lady, rather compliments on her warm welcome and remaining calm an friendly... but the hotel looked to be very busy she could really have done with a second person helping we did think? Perhaps a staffing issue? We did get a thorough explanation on all precations taking place including no stayover cleaning and how there were limited tables per time slot for dining and breakfast, so we decided on roomservice breakfast the 1st and a table the 2nd. Roomservice was a little late but of decent quality In the restaurant one way direction and staff keeping safe distance. We found some staff more knowledgable then others, perhaps some were temping. But all were friendly and we enjoyed the food and safe but warm service. Being close to a spaceious beach makes this location great for a break. Compliments on the management and staff to adapting well in these weird times. We did manage to relax and unwind. Staff here work very hard from what we could see, but were still most friendly and kind. We hope to do this again next year, but may even consider adding another weekend to our trips in fall.…