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Delflandlaan 15, 1062 EA Amsterdam The Netherlands
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Traveler (1528)
Room & Suite (933)
Dining (114)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from XO Hotels Couture
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#90 of 417 hotels in Amsterdam
Location
4.0
Cleanliness
4.7
Service
4.3
Value
4.4
All XO Hotels in Amsterdam are open and apply stricter measures. We would like to ask you to take these measures into account to ensure your health and that of our employees. We hope to welcome you soon for a safe and comfortable stay at one of our XO Hotels. Thank you for understanding and trust in our hotels. HELP LOCAL BUSINESS BOUNCE BACK FROM COVID: BOOK ROOMS DIRECT WITH THE HOTEL! XO HOTELS COUTURE is just steps away from the world-famous World Fashion Centre in Amsterdam, one of the largest commercial centers for the fashion industry in the world. The rooms are stylish and equipped with all modern conveniences: a flat screen smart TV television, air-conditioning, Nespresso machine and free Wi-Fi. The bathrooms have floor heating, different types of showers, and a hairdryer. Restaurant Dolce serves breakfast buffet. Every few minutes a bus or tram leaves to take you to the most popular attractions of Amsterdam. In just fifteen minutes a bus or tram will take you to the Leidseplein and the Museum Quarter, where you can find the Rijksmuseum and the Van Gogh Museum. XO HOTELS COUTURE offers the perfect starting point to make your stay in Amsterdam a trip to remember!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Taxi service
24-hour security
Baggage storage
24-hour front desk
Parking garage
Wifi
Breakfast available
Vending machine
Concierge
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Dutch

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
2862Reviews320Q+A100Room tips
Traveler rating
  • 1,606
  • 989
  • 160
  • 52
  • 55
Time of year
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Popular mentions
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Most Recent
Altheo wrote a review Aug 10
Gothenburg, Sweden9 contributions10 helpful votes
We arrived by car and had no problem finding parking in the hotel garage. They even had charging for EV’s for a small fee. We couldn’t check in at 15 as promised by the hotel since the room cleaning had a lot to do that day. The staff were sorry about this and did their best. The rooms were clean and had everything we needed, and all the amenities were replenished every day. Everything went smoothly during our 3 day stay. The tram stop was right outside the hotel and the metro is 600 meters away so it’s not complicated to get where you need to go.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jess L wrote a review Jul 2022
Liverpool, England, United Kingdom46 contributions15 helpful votes
I stayed at this hotel a few years ago and returned because I liked it. It's got potential but there was a huge let down with customer service. The air con was broke in our room and they didn't tell us. We rang to tell them and then they organised some fans that got delivered around 11pm. We also was given free breakfast for the inconvenience the next day and was told it would be fixed the following day. The next day came and we went out for the the whole day to give them time to fix it. They didn't. I've ended up really Ill due to the heat and stuffiness of the room. I emailed the hotel and they said they'd of changed rooms if they knew I had health issues. However, I'd already asked about that and they said it was fully booked. I've replied telling them that and not received a reply. I wouldn't stay here again purely because I explained to them how much of an effect it had on our stay and they've dismissed it as "it was a problem for lots of people". It was almost 30 degrees on some days and it was unbearable. I'm so disappointed and still sick today when we checked out two days ago.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert P wrote a review Jul 2022
Kirkcaldy, United Kingdom2 contributions
Self check-in was easy and quick, room was clean, large comfy bed, fridge in room, nice big tv and 3 seats in room so plenty seating options, shower was excellent. Hotel location was good, tram stop to city just outside the door, Only down side was breakfast costs at €17 each per day, I just walked 5 mins to local Albert Heijn for breakfast stuff
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ashen P. wrote a review Jul 2022
Solna, Sweden1 contribution
Clean room with nice view. Staff was good as well. Nearby tram station and very convenient to travel to center. Very smooth check in and check out process. Best part of the hotel is that it looks awesome. Modern touch and very comfortable bed.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Louis F wrote a review Jun 2022
London, United Kingdom5 contributions3 helpful votes
I loved this hotel. It was very classy and very clean. The receptionists were extremely helpful especially given I don’t speak a word of Dutch! The rooms were large and came well equipped with toiletries, tv channels were available from across Europe too. It is perfectly located for Schiphol and for trams to the city centre. And it is a nice break from the hustle and bustle of the city if you, like me, enjoy a peaceful sleep! Will definitely be back and do recommend.
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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1NicePerson wrote a review Jun 2022
Alexandria, Virginia331 contributions451 helpful votes
This hotel has an unusual one-sided petty policy of charging guests 5 euros per hour for early check-in (before 3PM) even if rooms are available. But if you check out early in the morning, they do NOT credit you for that, so in effect, they can collect extra money from the next guest for the time you have already paid for. And they encourage you to check-in via the kiosks in the lobby which will not let you check in before YOUR room is ready. However other rooms of the same type may be ready but the computer doesn't recognize that, so you just sit in the lobby and wait. And it's been well over 5 years and this hotel still hasn't obtained a liquor license and no one can explain why. So there are a few things, including maintenance (see photo) that need to be addressed but I'm not sure anyone is paying attention.
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Date of stay: May 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Natalia V wrote a review Apr 2022
1 contribution1 helpful vote
XO Couture Hotel - Amsterdam Our experience began when an employee was fired in the lobby. The supervisor used degrading language and caused a scene making it very uncomfortable for the lobby of guests. Night 1 - We quickly realized the hygienic guarantee was being exaggerated when we were greeted by a roach in the room. Night 2 - Our room was turned over, but there was a bloody butt print on one of our beds (none of us left it). We called to the front desk to have the bloody duvet removed. They apologized and 30 minutes later sent a housekeeper to the room. She was very rude and threw the new bedding on our luggage (which was not clean). Then she grabbed the bedding and rudely walked off. We did not exchange even a word with her. She entered and stomped off in under 2 minutes. We called the desk and explained we would like clean sheets. We also noticed the bathmat and towels were very dirty despite "being clean". Night 3 - Whiles showering I realized there were words written on the shower walls that were apparent when the shower fogged up. We complained to the desk that our room was not being cleaned to our satisfaction and we were worried about cleanliness due to covid. We were helped by Amy who was friendly and understanding, but ultimately unable to help us have the room cleaned. We spoke to the front desk when a manager was on duty, but she was rude and unhelpful. Amy had offered us a complimentary late checkout as it was all she could do to help and the manager said that was sufficient for the issues we dealt with. She said they were short staffed and she confirmed she did not care that we felt the room was dirty. We were checking out so no longer her problem. I did not feel safe or welcomed in the hotel. I ended up buying our own disinfecting supplies and cleaning. Rude service, dirty rooms, bad managers. I understand being short staffed, but you could at least communicate and ensure cleanliness standards are being enforced. I would be fine waiting for my room to be cleaned as long as were were told. There are better ways to handle this situation. I hope new management resolves this issue.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vanessa A wrote a review Apr 2022
17 contributions
+1
Stayed here as a group of four friends for a 3 night stay. On arrival, was greated by the fabulous Rania. Like previous reviews have said she was kind polite and very helpful, just what you want after travelling. We were given room 1107, top floor. The room was fantastic, double bed in one area and 2 singles in another area, so comfy. Rainfall shower and deep bathtub with shower and a range of toiletries. Room had 2 tvs, iron and ironing board, nesspresso machine with supplies. The only thing I would say as four ladies doing hair and makeup, there wasn't any mirror near the plugs or any lights above the main mirror for makeup. Breakfast was self serve, a good range for all tastes. Luggage room was handy also. Number 2 tram stop outside which took about 20/30 mins to get to the centre. Would I stay here again....DEFINITELY!
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beckie wrote a review Apr 2022
bristol3 contributions
We had a pleasant stay, by no means terrible but definitely room for improvement Pros - Close to tram stop, number 2 tram stops right outside. - Really good breakfast, lots of choice and hot food hot. - Good size room (we had comfort double) - Early check in/late check out options, luggage room if you don't want to pay the extra Cons - Ordered pastries as coming for my husbands birthday but these were forgotten and I had to get them to refund - Slow draining shower (we did tell reception but did not get fixed), the tray would fill up and leak out the door flooding the bathroom. - No spare pillows and those on the bed were small in size for the size bed. - Noisy cleaner in the mornings. The noise travels through the corridor so you could hear her going in and out of the rooms banging doors.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WilliamB wrote a review Mar 2022
Glasgow, United Kingdom766 contributions24 helpful votes
Great hotel which has went above and beyond to accommodate my many changed bookings due to covid. Excellent staff and the comfiest beds ever. The breakfast is also worth booking too. Returning again this October.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$93 - $153 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Premier Hotel Couture
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam New West / Slotervaart / Westlandgracht
NUMBER OF ROOMS
158
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Frequently Asked Questions about XO Hotels Couture
Which popular attractions are close to XO Hotels Couture?
Nearby attractions include Room of Riddles (0.2 miles), Verwachtingsvol (0.3 miles), and World Fashion Centre Amsterdam (0.2 miles).
What are some of the property amenities at XO Hotels Couture?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at XO Hotels Couture?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at XO Hotels Couture?
Guests can enjoy breakfast during their stay.
Is parking available at XO Hotels Couture?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to XO Hotels Couture?
Conveniently located restaurants include Drovers Dog, Cedars Libanees Restaurant, and Lokaal Van De Stad.
Are any cleaning services offered at XO Hotels Couture?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at XO Hotels Couture?
The staff speaks multiple languages, including English and Dutch.
Are there any historical sites close to XO Hotels Couture?
Many travelers enjoy visiting Concertgebouw (1.6 miles), Portuguese Synagogue (2.9 miles), and Museum Het Rembrandthuis (2.8 miles).