Room Mate Aitana
IJDok 6, 1013 MM Amsterdam The Netherlands
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About
#66 of 419 hotels in Amsterdam
Location
4.3
Cleanliness
4.8
Service
4.5
Value
4.2
Travelers' Choice
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
91Great for walkers
Grade: 91 out of 100
25Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
IJDok 6, 1013 MM Amsterdam The Netherlands
Name/address in local language
Getting there
Amsterdam Centraal Station10 min
Amsterdam CentraalAmsterdam Metro10 min
Rental CarsSee rental cars from $54/day
4147Reviews159Q+A100Room tips
Reviews
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We booked the executive suite and expected to have have a service that meets the price we paid. Room was spacious but dark with no sufficient lighting. Housekeeping was poor. We had to call to have toilet amenities refilled and to have a set of slippers. No one to help with luggage. We had to carry if to the room ourselves without a trolley.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded 1 week ago
Dear guest, thank you for your stay with us and for sharing your feedback. I am sorry to read that your stay was not as wonderful as you expected from us. You are correct of course that the amenities should have been refilled every day. I also appreciate your comments regarding lighting in the room. I am happy though to see you found the room to be spacious! Indeed we do not provide complimentary water, as the tap water is considered the best in the world there really is no need. Our team would have been very happy to help you with your luggage or any requests at all times of course. I do sincerely hope that we may have a chance in the future to change your mind. Warm regards, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I stayed at this hotel for 3 nights for vacation. Hotel is located in a quiet area which is so close to city center (10 mins walk to Amsterdam Central). They have very good car park at the additional cost. If you get the parking from the hotel, it will be more cheaper than get it separately from the paking owner. The staffs were really nice and helpful. We had a decent size room with comfortable beds and pillows. They do have a safe, iron board, and dryer. The problem with room was inconsistent temperature of the room which we could not fix. Also we faced similar inconsistency of water temperature when we were taking shower. There was a drainage problem in basin and shower. The water was stocking and we had to wait for the water to go down the drainage. In terms of their restaurant, we tried the breakfast buffet and it was awful. It was quite expensive and they didn't have variety. Also most of the glasses, cups and cutleries were dirty. I also ordered egg for my self and went back to the chef and asked for another one for my husband and he said “again??? Do you want to order again? “ It was vierd since it was buffet and even if I wanted to order again for myself, that should not be a problem.…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: 10 mins walk to Amsterdam Central
It has parking at additional cost which cost less if you ask...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed at the Room Mate Aitana a few times now and I keep coming back! There is something special about this place. It's a beautiful building, and the lobby is very atmospheric. I love that it has a marina in front of it, where else do you find that in Amsterdam?! The team is usually very charming as well! I will definitely be returning here!
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Date of stay: September 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Alright hotel. Room is huge but empty, we could have had a couch or something in there. In terms of interior the hotel lobby looks promising but the rooms are furnished with the bare minimum, very plain and boring. Housekeeping kept knocking at the door even when we had the ”do not disturb” sign in the handle.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is faultless. Food is amazing, staff are very friendly and the room was spotless and spacious. Most attractions can be reached by foot within 30 minutes or the hotel can call a taxi for you if you don’t want to walk. I will definitely be staying here again.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded Jan 31, 2023
Dear Steven, thank you for those kind words in your review. It makes us all very happy to read that you had such a great time with us and in Amsterdam. The fact you will be coming back is the best compliment we can get, and we are already looking forward to that occasion! Warm regards, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here in January for three nights in an executive suite. From the amazingly warm welcome on arrival, with everything explained in details and offers of help to book or find places to visit, to the beautiful reception area and bar, to our room which was fantastic! The bed is by far the comfiest we have slept in, the floor to ceiling windows with views over the city, the coffee machine and lounge area, made our stay amazing. The room is a little dark, for us fine, not so much if you wanted to work in it but that’s the only little down side I could see. The hotel is right by a bus stop, one stop away from the station where you can hop on metro or a tram and the free ferry over to Adam lookout etc. we got a three day travel card, well worth it! The room was quiet, warm and welcoming. The perfect place to stay to discover Amsterdam…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded Jan 28, 2023
Dear Lyndsey, thank you for your recent stay with us and for sharing your kind words! We are so happy to read that you had a great stay with us. Especially the fact that you had such a warm welcome makes us proud! We very much enjoyed meeting you and being your friends in Amsterdam, and hopefully we may welcome you back to Room Mate Hotels on your future travels! A big hug from Aitana's team! Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I booked here for my boyfriends 30TH birthday, I told the hotel in advance and they went above and beyond to make it special. The room was absolutely amazing with views of the water, it was clean and stylish with the comfiest bed ever. The hotels breakfast was delicious and so much to choose from, even for myself who has an allergy. Staff were helpful and friendly at all times, the lady that cleaned our room was also so lovely. The location of the hotel is great, just a very small walk to the main part of Amsterdam. Everything about the hotel is perfect and I will definitely recommend to family and friends and will 100% stay again! Thank you so much for a lovely stay :)
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded Jan 28, 2023
Dear guest, what a pleasure to read that you had such a lovely stay with us! We are so happy we could make your boyfriend's 30th birthday a great memory for you both, this is why we love what we do! Thank you for recommending us to your friends and family, and we hope we may welcome you back to Aitana on your next trip to Amsterdam! A big hug from Aitana's team, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent high end hotel based on the idock In Amsterdam, covered all my needs for a solo trip to Amsterdam! Bagels and beans opposite ideal to adapt my gluten free dietary requirements! Highly recommend. Walking distance to Amsterdam central. And staff will go above and beyond to help you out!
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Date of stay: January 2023Trip type: Traveled solo
Room Tip: Use Uber or bolt to get around, offer discounts, hotel bar expensive check receipts tried to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded Jan 28, 2023
Dear guest, thank you for sharing your review, and what a pleasure to see that you have awarded us with a perfect score! Your compliments for our team are much appreciated, and I will be sure to share them with all of Aitana's team. We very much enjoyed meeting you and being your friends in Amsterdam, and I hope we may welcome you back on your next visit. Warm regards, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel that had slightly quirky rooms that are large and very comfortable. Restaurant in hotel was great and we ate their twice; particularly because the hotel is a 10-15 walk out of the main area and we were tired after a day of site-seeing. It was a great room for two teenagers to share as they had two seperate beds and a large room. This hotel suited our needs and I appreciated the peace and quiet out of the main area.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I love this hotel and it’s very modern which I like. All the staff were amazing and helpful and overall a great hotel. I do have a few problems which our stay which are: 1. The workers knocked on our door and were ready to clean the room, when we declined about 10 minutes later they knocked again and we had to explain that we didn’t want the room cleaned. They knocked about 4 times while we were trying to get ready. One of the times they didn’t even knock! They just barged into the room. 2. The lighting is amazing at this hotel but some areas of the room had no lights. There was lots of lamps but not actual lights. 3. The lifts were not working and very slow and when we went to find the stairs, we realised they were on the other side of the building. If you have stairs then why not put them all together? But overall I am very pleased with our stay and I hope to be able to visit again.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded Jan 28, 2023
Dear Alexa, thank you for your recent stay with us and for sharing your review! I am very happy to see that you are so pleased with your stay, and especially your kind words for our team make us all very proud. I appreciate your feedback for improvements, and will discuss with everyone involved to improve where we can to make sure your next visit will be even more amazing! I hope we may welcome you back on your future travels! Warm regards, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$216 - $400 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamHaarlemmerbuurt / Centrum
NUMBER OF ROOMS
284
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Frequently Asked Questions about Room Mate Aitana
Which popular attractions are close to Room Mate Aitana?
Nearby attractions include The Comedy Embassy (0.04 miles), EYE Film Institute Netherlands (0.3 miles), and Damtours Events (0.2 miles).
What are some of the property amenities at Room Mate Aitana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Room Mate Aitana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Room Mate Aitana?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Room Mate Aitana?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Room Mate Aitana?
Conveniently located restaurants include MOS Amsterdam, Wolf Atelier, and Bagels & Beans Ijdock.
Are there opportunities to exercise at Room Mate Aitana?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Room Mate Aitana?
Yes, dry cleaning and laundry service are offered to guests.
Does Room Mate Aitana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Room Mate Aitana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Room Mate Aitana?
Many travelers enjoy visiting Concertgebouw (2.1 miles), Portuguese Synagogue (1.3 miles), and Museum Het Rembrandthuis (1.1 miles).