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Andaz Amsterdam Prinsengracht

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Prinsengracht 587, 1016 HT Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1556)
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Panoramas (34)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 412 hotels in Amsterdam
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Call Andaz Amsterdam Prinsengracht your home for a truly unique Amsterdam experience. Located in the heart of the city’s historic canal ring, the five star luxury-lifestyle hotel offers an authentic and truly personalized taste of Amsterdam. Even after transforming from the city’s Public Library, into the hotel it is today, you will find the magic of storytelling around every corner. Reflecting its lively surroundings through the adventurous design of world-renowned local designer Marcel Wanders, the hotel offers not merely a place to come home to and relax, but a place that will energise and inspire, enhanced by stylish & spacious guest rooms & suites and Bluespoon, an awarded neighbourhood drinking & dining destinations. Arrive a visitor, depart a local
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Room & Suite (305)305
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Dutch
Hotel links
Special Offer:Up to 20% OFF & free cancellation

Location

Full view
100Great for walkers
Grade: 100 out of 100
285Restaurantswithin 0.3 miles
159Attractionswithin 0.3 miles
2,731Reviews53Q+A100Room tips
Traveler rating
  • 2,166
  • 370
  • 106
  • 49
  • 40
Time of year
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Popular mentions
Chris M wrote a review Nov 2020
Amsterdam, The Netherlands219 contributions35 helpful votes
+1
This hotel is near and dear to me for several reasons, and I always keep coming back. Recently took advantage of a phenomenal ‘’staycation’’ package on offer for residents of the Netherlands and it did not disappoint. The hotel is gorgeous and in immaculate condition; just as one would expect during normal times. Rooms are simply beautiful and well-decorated/apportioned with tons of great amenities including a complimentary minibar (sans alcohol) and Nespresso machine. Besides the lovely canal view, the shower is definitely the highlight of the room. The drinks on offer along with dinner in the hotel restaurant make for an even better occasion. What truly makes this hotel standout, in my opinion, is the staff. Always, they are incredibly engaging, courteous, friendly, and genuine. I want to highlight Christina, Jia, Yannis, Leo, Wilfred, Klelia, and Livia for doing an incredible job and making our stay one for the books.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded 2 weeks ago
Dear cmhockey55, Greetings from your friends at the Andaz Amsterdam! Thank you so much for taking the time to write a positive review regarding your recent stay with us. We are delighted to read that once again our team was able to exceed all your expectations. We are indeed very lucky to have such a great and caring team of individuals working for us. I will ensure that you comments are also shared with the entire hotel. Once again, thank you for your feedback and we are looking forward to welcoming you back soon! Kind Regards, Gorka Bergareche Cluster General Manager Andaz & Hyatt Regency Amsterdam
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WAAS123 wrote a review Jul 2020
Guildford, United Kingdom63 contributions19 helpful votes
Hotel's Favorite
We had a fantastic stay at the Andaz. This is a good location to explore, a short walk to Anne Frank’s house and on the historic canals. Room was very comfortable and loved the decor. Would definitely recommend.
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Date of stay: August 2019Trip type: Traveled with family
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Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded Jul 10, 2020
Dear WAAS123, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are pleased to read that your stay was a great one and that you especially liked our location and our comfortable rooms. We are looking forward to welcoming you back in the near future! Warm regards, Gorka Bergareche Cluster General Manager Andaz & Hyatt Regency Amsterdam
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nevenbjegovic wrote a review Sep 2020
1 contribution
Great hotel Friendly and proffesionel stafstaff. Good location great view from the canal view rooms. Breakfast could be better fot the offered price. Parking available for a normal Smsterdam price which is high. Modern rooms
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded Sep 16, 2020
Dear nevenbjegovic, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. Even though your overall stay and comments were positive, I have noted the lower score. Could this maybe be a mistake? We appreciate your feedback very much as it helps us to improve our services and products. Thank you so much for your comments and looking forward to welcoming you back on a future occasion. Warm regards, Gorka Bergaeche Cluster General manager Andaz Amsterdam
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Stefan K wrote a review Sep 2020
Munich, Germany106 contributions80 helpful votes
+1
The Andaz Amsterdam, which is perfectly located by the beautiful Prinsengracht and, therefore, allows to discover the Dutch capital by foot almost entirely, welcomed us in an overwhelmingly friendly way. Host César stood out with his reception, which even included Champagne, personal recommendations that perfectly matched our individual tour preferences, and an upgrade to a great room facing the canal. What a wonderful surprise after an exhausting day of travel!   The helpfulness and friendliness of the hospitality team went far beyond the welcome and also César's colleagues never hesitated to grant us a perfect service experience. Just impressive!   The hotel's design and interior can - for sure - cause controversy, as it is rather provocative. We liked its uniqueness (especially the sink by the way) - but be warned: The rooms with the bathrooms that are openly integrated into the bedroom are not suitable for two guests that are not a couple. Unfortunately, the cleanliness (not only in the bathroom) left room for improvement and the shower door did not close properly so that the surrounding was flooded a little at times. But in the end it was the team's service from heart that made us forget about these details. And maybe also the bathroom amenities' wonderful smell.   Finally, the breakfast was perfectly fine. The selection was not exceptional, but it offered anything one could ask for at a five-star property. Due to Covid-19, we had the opportunity to order in-room breakfast free of charge, which we gladly made use of. The Andaz is a great hotel, but as all Amsterdam hotels, it is often overpriced under usual circumstances.
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded Sep 16, 2020
Dear Stefan K, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. First of all we truly appreciate the great comments regarding Cecar and the rest of the team. We are very lucky to have a team of caring and attentive employees. We will also ensure they receive this recognition. I have also noted your comments regarding the cleanliness of the bathroom. Please accept our sincere apologies for this. The Managers in charge have been notified and corrective action will be taken. One again, thank you so much for your great feedback and we are looking forward to welcoming you back on a future occasion. Kind Regards, Gorka Bergareche Cluster General Manager Andaz Amsterdam
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gratzl2020 wrote a review Sep 2020
1 contribution
Staff is very kind and helpful. Rooms and infrastructure are absolutely amazing. Food, breakfast was absolutely delicious. Very good situation, in front of a canal and in the city-centre. However, parking is very expensive.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded Sep 13, 2020
Dear gratzl2020, Greetings from sunny Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam! We are very pleased to hear that your stay was a great one and that the service provided by the team was to your liking. Please come and see us again in the near future. Warm Regards, Anna Mary Peterson Executive Assistant Andaz Amsterdam
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Previous
PRICE RANGE
$332 - $601 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
122
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Frequently Asked Questions about Andaz Amsterdam Prinsengracht
Which popular attractions are close to Andaz Amsterdam Prinsengracht?
Nearby attractions include Mystery City Games (0.2 miles), Escapist Amsterdam (0.2 miles), and Van Stapele Koekmakerij (0.2 miles).
What are some of the property amenities at Andaz Amsterdam Prinsengracht?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Andaz Amsterdam Prinsengracht?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Amsterdam Prinsengracht?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Andaz Amsterdam Prinsengracht?
Yes, parking is available to guests.
What are some restaurants close to Andaz Amsterdam Prinsengracht?
Conveniently located restaurants include Chez Lorraine, Nader Grill Steakhouse, and Brasserie Ambassade.
Are there opportunities to exercise at Andaz Amsterdam Prinsengracht?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Andaz Amsterdam Prinsengracht have an airport shuttle?
Yes, Andaz Amsterdam Prinsengracht offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Andaz Amsterdam Prinsengracht located near the city center?
Yes, it is 0.3 miles away from the center of Amsterdam.
Are any cleaning services offered at Andaz Amsterdam Prinsengracht?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz Amsterdam Prinsengracht?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.