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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Individually wrapped toiletries
Updated 02/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Andaz Amsterdam Prinsengracht
Updated 02/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#43 of 418 hotels in Amsterdam
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.2
2022 Travelers' Choice Best of the Best
Andaz Amsterdam Prinsengracht was formerly the Public Library and is now one of the most creative five star luxury-lifestyle hotels in the city. A stay at Andaz Amsterdam is a dream for every design lover looking for an unforgettable local experience. The 122-room hotel is located in the historic centre of Amsterdam, on the site of the former Public Library on Amsterdam’s Prinsengracht, “Prince Canal”, and within walking distance from Amsterdam’s major attractions.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Trendy
Languages Spoken
English, French, Dutch, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
280Restaurantswithin 0.3 miles
162Attractionswithin 0.3 miles
Contact
Prinsengracht 587, 1016 HT Amsterdam The Netherlands
Name/address in local language
Getting there
WaterloopleinAmsterdam Metro17 min
NieuwmarktAmsterdam Metro17 min
Rental CarsSee rental cars from $54/day
2803Reviews53Q+A100Room tips
Reviews
Traveler rating
- 2,219
- 380
- 111
- 49
- 44
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Popular mentions
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Most Recent
Had the pleasure of staying here for six nights in June 2022. Despite the staff shortages across Europe, the team at the Andaz Amsterdam could not have been more helpful. Great food - healthy, fresh and plenty of options. Rooms were terrific - oversized and very comfortable. Housekeeping was terrific. Gorgeous garden that was greatly appreciated. Plenty to do and see.
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Date of stay: June 2022Trip type: Traveled on business
Value
Location
Service
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 4 days ago
Dear Meg A, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are delighted to read that you enjoyed the hotel very much and that you appreciate the service received by the staff. Thank you so much and please come and see us again! The Andaz Amsterdam Team
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Hotel's Favorite
It was such a wonderful stay at Andaz Amsterdam! Great location, fantastic staff, awesome food, and an amazing interior design. The best hotel experience I ever had and I do travel a lot. Highly recommended!
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded Jan 3, 2022
Dear 575maya, Greetings from Amsterdam! Thank you for taking the time to write your positive review regarding your recent stay with us here at the Andaz Amsterdam. We are delighted to read that you had an amazing experience and that our team was able to exceed all your expectations. Please come and see us again on a future occasion. Warm Regards, Andaz Amsterdam
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First of all guys let me tell you that the rate you pay in this hotel isn't cheap BUT you get a Designhotel by Marcel Wanders(who also designed the Superhotel MONDRIAN in Doha/Qatar! (were we stayed for 3 nights 3 years ago).You have to like it but if you do you are in a perfect decor.Check in was perfect and very professionnal thanks to the ukrainian guy.Thanks!Hotel quite new (about 7 years) and very clean.Valetservice with hotelgarage (65euro per day).Parking in Asterdam is very expensive and very rare...so use it.Food was delicious BUT GUYS notice that their restaurant is just open on Friday and Saturday for dinner??!!...This is why we rated this Hyatt just with 4 stars as you have to dinner in their bar all the other days.Limited offer in the bar... Room was very hype with separate toilet(no sink in it?!).Minibar was complimentary. Unfortunately the walls separating the rooms are not soundproof and the last night we couldn't sleep until 4 am as our female US neighbours didn't care about noise and made their party.....Hotelmanagement should pay more attention and they ought to correct those guys.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 4 days ago
Dear cdent53, Greetings from Amsterdam. Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are happy to hear that you enjoyed our beautiful design and our offerings. Please accept our sincere apologies for the noise you experienced from the neighboring room. We will share this feedback with the Reception Team as well in order to prevent any repeat occurrences. Once again, thank you for the comments and we look forward to welcoming you back in the near future. Warm Regards Andaz Amsterdam Team
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We had an enjoyable stay in Amsterdam. Andaz seemed a new hotel, so basic fixtures & upkeep were good. Front desk was helpful. Room service was appalling. We had some dietary restrictions, and were told multiple times that they cannot help. The most helpful advise was to order from Uber Eats. We understand hotels might have menu restrictions - the complete lack of effort by the room service team to listen to our dietary needs & attempt to find a solution was a first time experience for me.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 4 days ago
Dear Subhendu96297, Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. Even though some aspects of your stay were good, we have noted your comments regarding the room service. Please accept our sincere apologies for the frustration caused. We will share this feedback with the appropriate mangers for their immediate action and to prevent repeat occurrences. We do hope that this experience did not mar your entire opinion of the hotel and that you would allow us another opportunity to regain you trust in our services. The Andaz Amsterdam Team
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The hotel is in a great location in Amsterdam. I had a single room with quite amount of room and lovely bathroom. Closet space was good for me. The Food was excellent and the staff could not be more helpful and friendly. Highly Recommend for your next trip to Amsterdam.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 1 week ago
Dear twinker123, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are very pleased to read that your stay was a great one and that the team was able to exceed all your expectations. Thank you for recommending us and we cant wait to welcome you back in the near future!! The Andaz Amsterdam Team
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Great stay at the Andaz! Fun hotel decor and theme, especially the garden area and the bar and restaurant area. Clean room, yummy food, great staff! Location is perfect for dining, bars, walking, shopping etc. Safe neighborhood (careful of the bikes!) too.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 2 weeks ago
Dear JulietteC_13 Greetings from Amsterdam! Thank you so much for the great review and we are very happy to read that you enjoyed all the aspects of the hotel! Please come an see us again in the near future. The Andaz Amsterdam Team
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Unfortunately we didn't have the opportunity to stay at the Andaz Amsterdam & our booking had to be cancelled. I found however that my credit card had been charged for the cancelled reservation & I therefore rang the hotel to discuss. They could not have been more helpful. They answered the phone very promptly - no annoying telephone queues. They located my cancelled reservation & payments without delay. They were able to resolve the problem immediately & were incredibly helpful & polite. It was such a relief. If the customer service at the hotel is half as terrific as their phone team, I'm looking forward to being able to re-book & actually visit next time!
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Date of stay: June 2022
Service
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 2 weeks ago
Dear KarenAndrewAUS, Thank you so much for taking the time to write such a nice review regarding our customer service. We are very happy to read that the credit card issue was resolved to your satisfaction and we do hope we can welcome you in the near future. Once again thank you so much for your kind words. The Andaz Amsterdam Team
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AvidTraveler941 wrote a review Jun 2022
Washington DC, District of Columbia69 contributions103 helpful votes
We had a wonderful experience at the Andaz. We especially loved the decor throughout the hotel. The room was very comfortable with a nice view of the garden; it was also incredibly quiet. (The only small complaint about the room - I really prefer a mirror behind, not next to, the sink.) The breakfast was great in terms of quality, selection, setting, and service. The location of the hotel is perfect - in a quiet part of the canal zone, far enough away from the crowded pedestrian streets of the old city and the area surrounding the Leidseplein. We liked the convenience to major sights, public transport, and the 9 Streets area. Highly recommended!
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Date of stay: May 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 3 weeks ago
Dear AvidTraveler941, I was delighted to read your praising remarks about our Hotel. I was glad to learn that you were fascinated by its beauty and you enjoyed all aspects of your stay with us. It is certainly a great reward to read such praising feedback from a valued guest, and we hope for the opportunity to host you again in the near future to create more unforgettable moments. The Andaz Amsterdam Team
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+1
Beautifully decorated with flowers and vases throughout the property. Our room was well appointed and very comfortable for European standards, and the specially designed upholstered wall panel that separated the bedroom and living room matches the sofa shows great attention to detail. The Amsterdam themed blue and white wall papers provided fun facts in the bathroom. Room service was slow, and the bluetooth speaker did not work, but otherwise a superb stay.
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Date of stay: May 2022Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 3 weeks ago
Dear Moonlight, Thank you very much for your wonderful review - we are incredibly delighted to hear that you had a great experience and we would love to invite you again for your next stay! The Andaz Amsterdam Team
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It is a modern contemporary property of Hyatt as carried by the new name of Andaz and it is nicely located in central of Amsterdam with a very helpful staff starting from when you are checking in till you are out. Some trainees are in location as The Netherland start recruiting new staff however overall service are excellent.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 3 weeks ago
Dear 29hario, We are thrilled you had the perfect vacation and look forward to welcoming you back again in the future. The Andaz Amsterdam Team
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PRICE RANGE
$464 - $749 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Andaz Amsterdam Prinsengracht
Which popular attractions are close to Andaz Amsterdam Prinsengracht?
Nearby attractions include Escapist Amsterdam (0.2 miles), Het Koekemannetje (0.08 miles), and Happy Feelings Coffeeshop (0.2 miles).
What are some of the property amenities at Andaz Amsterdam Prinsengracht?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Andaz Amsterdam Prinsengracht?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Amsterdam Prinsengracht?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Andaz Amsterdam Prinsengracht?
Yes, secured parking is available to guests.
What are some restaurants close to Andaz Amsterdam Prinsengracht?
Conveniently located restaurants include Brasserie Ambassade, Restaurant Vinkeles, and Nader Grill Steakhouse.
Are there opportunities to exercise at Andaz Amsterdam Prinsengracht?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Andaz Amsterdam Prinsengracht have airport transportation?
Yes, Andaz Amsterdam Prinsengracht offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Amsterdam Prinsengracht located near the city center?
Yes, it is 0.3 miles away from the center of Amsterdam.
Are any cleaning services offered at Andaz Amsterdam Prinsengracht?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz Amsterdam Prinsengracht?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.