Conservatorium hotel
1,787 reviews
#18 of 414 Hotels in Amsterdam
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Van Baerlestraat 27, 1071 AN Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (311)
Dining (97)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conservatorium hotel
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 414 hotels in Amsterdam
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
At home in the cultural heart of the city, The Conservatorium Hotel is Amsterdam's leading luxury lifestyle palace, evoking glamour and elegance for sophisticated, design-literate travellers. Located in Museum Square, just a few steps away from Van Gogh Museum and Rijksmuseum, the Conservatorium is an architectural masterpiece that combines a landmark heritage building with contemporary design, offering guests a selection of restaurants, a bar, lounge and the 1,000 sq m Akasha Holistic Wellbeing spa. A destination hotel with a real sense of place, the Conservatorium is known at home and abroad as 'Amsterdam's Living Room'.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, French, Dutch, German
Location
Full view
98Great for walkers
Grade: 98 out of 100
72Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Contact
Van Baerlestraat 27, 1071 AN Amsterdam The Netherlands
Name/address in local language
Getting there
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1,787Reviews23Q+A100Room tips
Reviews
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Popular mentions
We stayed here during covid times around x mass. I am from Amsterdam myself and I be been in in the bar or restaurant before but never spend the night. We took a very large suite and it was above all expectations. We could negotiate a better price because there are little tourists. The room was amazing it had a seperate kitchen and we had a private dinner there which the restaurant brought upstairs. The interior was beautifully done beige tints , enough coffee & thea even a balcony. We could also park our car in the hotel. Loved it!
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Date of stay: February 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Roy Tomassen, General Manager at Conservatorium hotel
Responded 2 weeks ago
Dear nadiapoesch, Thank you very much for your amazing review. Great to read we could manage your expectations and even go above! We hope to be able to welcome you back in the near future and look after you again. With warm regards, Roy Tomassen
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We travel to northern Europe in general and Amsterdam in particular twice a year. We love Amsterdam, for the Dutch people, the music, the art, the ballet and modern dance, even the food. After stays in Amsterdam's finest hotels, both on the canals and near the museums, we can say our five stays at the Conservatorium reveal it to be far the most interesting and, in our eyes, the best AMS hotel. The architecture is spectacular, the location ideal, especially if you are interested in the Concertgebouw or the Rijks. But, what makes this Museumplein hotel great are the people. Thoughtful, attentive, energetic, and gracious. They solve any minor problems rather than create them. With their treatment, service, and travel tips, they add to your formal or casual enjoyment of a fine city. A great world class hotel.…
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Tell the Hotel reservations people, by phone, about your personal needs and allow them to steer...
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2 Helpful votes
Helpful
Response from Roy Tomassen, General Manager at Conservatorium hotel
Responded Dec 11, 2020
Dear NorthSonomaCoast, Thank you very much for your amazing review. Amazing to read a full experience, based on your words I hope we will be able to welcome you back in the near future again. Enjoy the upcoming holiday season. With warm regards, Roy Tomassen General Manager
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+1
Stayed in October with a family of 5. Reservation was a fantastic experience, supported beyond top notch by Giulia. Great facilitation, explanation, help in restaurant, pool and spa reservations upfront. Arrival good, efficient check in and good covid-19 measures. Stellar architecture. Some parts of the hotel feel dated (not intentional). Room supposedly upgraded, but a big disappointment. We came for the conservatorium suite, and were put in a short stay apartment. The room as appears rly not used for a while, considering dust layers and definitely not as clean as it could be. Super views. Music installation barely functioned. Tv remote gross and sticky, tv furniture was not cleaned in ages. Cables behind the slide-in tv furniture exposed and visible not very comforting. Then restaurant Taiko was a true disappointment. Rather boring and experimental food, blunt taste and small portion. Japanese fusion didn’t work out. Cocktails were very good. Overpriced, but as part of the culinary staycation it worked out. Then breakfast was great again, and clearly a highlight. Super friendly staff and service going out of their way to make the experience pleasant. Ladies at the spa also nothing but thumbs up, and the pool and facilities are amazing and well designed. Free minibar was in reality empty, and upon call and commitment to full was not done. Kids amenities were great, and our son still enjoys the little gift. So bottom-line, super experience but too many flaws prevent from being perfect (which actually should be expected at this price and name). …
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Roy Tomassen, General Manager at Conservatorium hotel
Responded Dec 11, 2020
Dear Dinish, Thank you for leaving your detailed review. An overall enjoyable stay with some points to improve from our side. We will pick up these points with the relevant managers in order to avoid them from happening in the future. I hope we will be able to welcome you back and show our improvement. With kind regards, Roy Tomassen General Manager
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I was SO looking forward to this babymoon but basically nothing about our trip was memorable. We booked a suite package including a Taiko 4-course dinner. Before arrival I emailed them to say that this was a trip to celebrate my pregnancy and to confirm a few points. Unfortunately they fell short. A list of what we were unhappy with: THE ROOM 1. I had read a lot about how nice the duplex suites are. But somehow we received an ‘upgrade’ to a second tier suite on one level, very dark and frankly underwhelming 2. The minibar was completely empty... why?? Also no tea at all. I saw no explanation about this, nor any COVID guidelines so can only assume they forgot to restock it. 3. There was no turndown service at all THE SERVICE 1. There was no acknowledgement / congratulations whatsoever about our celebration. For a 5* hotel this is really just hospitality 101... For comparison, we also stayed somewhere else - at more than half the price - which did mention it and gave us a nice box of macaroons and a card as a surprise. 2. We called for creamer / extra coffee for the room and it never showed up. 3. I followed up with our complaints in their customer survey after the stay, and they never contacted me about it. I ticked the box that they could contact me about it. 3. I was not impressed with our reception. No one offered to take our bags, no one explained why they were not showing us to our room (presumably COVID). In fact, they gave us the wrong directions to our room and we ended up lost getting to our room as it’s a bit of a maze... THE SPA 1. I had trouble finding it. An employee let me into the staff lift which sent me down to the offices part of the building. 2. I didn’t get the impression that the masseuse knew how to give a prenatal massage. She wanted me to lie flat (at 30 weeks!) for a good portion of it and I had to stop her... It also ended 5minutes early. 3. No one showed me around the spa when I first entered and as a result I didn’t find the jacuzzi / steam room until we asked on the second visit. 4. Overall, the spa was a bit dingy and depressing. Water wasn’t topped up, and even with covid, it felt crowded. I had been considering a membership here but wouldn’t do it after the visit. It’s just too small (a far cry from The Ned spa I visited regularly back in London — where you can stay for roughly the same price). THE RESTAURANT 1. This was the saddest part for me. We’d booked the package entirely based on the included 4-course meal and didn’t receive it. I’ve been craving a nice Japanese meal since getting pregnant. Instead, they seated us at the bar and didn’t allow us to order the meal — we had to go a la carte. I had asked them on email (twice) if we would be given the 4-course menu in the bar, the first time they ignored the question and the second time they didn’t reply at all. 2. They did offer us a credit amounting to the cost of the dinner, but neglected to tell us that the credit wouldn’t cover drinks. I had to argue about this at checkout and explain how disappointed we’d been not to get the chisana omakase meal in the first place (where we would’ve gladly spent more for drinks!) before they would comp the extra €15 - really? 3. I mentioned a peanut allergy in our booking but this was NEVER addressed at the meal. This is downright dangerous— they gave us wasabi peanuts with our drinks!!! There was one good thing — the breakfast was delicious. But this could have been enjoyed without a stay here. If you compare our stay to top tier hotels in places like London and Venice then there is absolutely NO comparison. But even compared to other top hotels in Amsterdam, I would not recommend this one. The Waldorf Astoria was much more pleasant. And at this price range, a luxury hotel should be ticking every single box.…
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Roy Tomassen, General Manager at Conservatorium hotel
Responded Dec 6, 2020
Dear traveltheworld532, Thank you very much for your detailed explanation about your recent stay in the hotel. Very unfortunate to read the missed opportunities, I hope I can get in direct contact with you to review all points mentioned. Your feedback is very much appreciated. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam
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I literally cannot believe how amazing the staff were at this stunning hotel. We stayed for the weekend to celebrate a 21st Birthday (it was actually in December 2017 but I’ve been meaning to set up a Trip Advisor account and write this review for far too long!) and they went above and beyond all expectations to make our stay incredible. Before we arrived the hotel contacted us to ask if there was anything they could do to make our stay better and I mentioned that we would be celebrating a big birthday. They put in so much effort, from a room upgrade to personalised presents in the room on arrival (photos attached!!) We were amazed. I’ve never experienced such amazing customer service! Special thanks to Athaliah and Bente who went the extra mile with the birthday celebrations. The hotel is absolutely stunning, a perfect location for all the best sightseeing attractions in Amsterdam, the rooms are spacious and modern and the food excellent. I cannot fault one single thing. I just hope to return someday soon! Thank you so much!…
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Date of stay: December 2019Trip type: Traveled as a couple
Helpful
Response from Roy Tomassen, General Manager at Conservatorium hotel
Responded Dec 6, 2020
Dear Chloshea97, Thank you very much for taking the time so write such an amazing review! We appreciate that you take the time to create a Trip Advisor account and share your experience with the world, I hope we will be able to look after you soon again. How about your 24th birthday celebrations with us? We will share your words with the colleagues mentioned to make sure we go the extra mile again! Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam
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PRICE RANGE
$535 - $889 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam South / Oud Zuid / Museum Quarter (Museumkwartier)
NUMBER OF ROOMS
129
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Claim Your Listing Frequently Asked Questions about Conservatorium hotel
Which popular attractions are close to Conservatorium hotel?
Nearby attractions include Rijksmuseum (0.3 miles), Van Gogh Museum (0.09 miles), and Vondelpark (0.2 miles).
What are some of the property amenities at Conservatorium hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Conservatorium hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conservatorium hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conservatorium hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Conservatorium hotel?
Conveniently located restaurants include Midtown Grill, The Seafood Bar van Baerlestraat, and Van Gogh Museum Cafe Le Tambourin.
Are there opportunities to exercise at Conservatorium hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Conservatorium hotel have an airport shuttle?
Yes, Conservatorium hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Conservatorium hotel located near the city center?
Yes, it is 0.9 miles away from the center of Amsterdam.
Are any cleaning services offered at Conservatorium hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Conservatorium hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.