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Swissotel Amsterdam

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#50 of 362 Hotels in Amsterdam
Certificate of Excellence
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Swissotel Amsterdam
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367 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Mirfield
Reviewed 4 weeks ago

Staff made this visit so special, when we advised we could not pre book a visit to Anne Franks house the receptionist sorted it for us. This place is highly recommended. Upon realising it was our Ruby wedding anniversary a bottle of Champagne was organised such a nice gesture.

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Helpful?
Thank Nicholas T
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your feedback with us as well as with your fellow travelers. At Swissôtel Amsterdam we always ensure to go the extra mile for each and every one of our guests ensuring that they feel very much at home and I am delighted this was noticed. Being able to share your feedback with my team members will...

Jerusalem, Israel
Reviewed 4 weeks ago

Great hotel, nice and helpful stuff. we got a free upgrade to bigger room, great comfortable bad, very clean, location of course was superb, went to all the attractions by foot, 8 minutes walk from central station, great value for money, worth every euro. Hope it will not be our last time at the swissotel amsterdam..Thank you for great experience

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Helpful?
Thank miralevy
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us with such lovely feedback based on your wonderful Swissôtel Amsterdam experience. The entire team is dedicated to providing each and every one of our team members with the utmost quality in service and I am delighted this was experienced. I am so pleased to read that we were able to surprise...

Cypress
Reviewed 4 weeks ago

Perfect location in central Amsterdam, very nice boutique hotel, clean rooms and great service. Bathroom was small, but that's par for Europe. Was very pleased that the staff remembered us by name throughout our stay.

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Helpful?
Thank kmsint
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this lovely review regarding your wonderful stay at the conveniently located Swissôtel Amsterdam. We are so pleased to read that you enjoyed every bit of your stay, especially thanks to our amazing team members who continuously ensure to go the extra mile for each and every one of our guests. On behalf of the entire team we...

Canada
Reviewed 5 weeks ago

This hotel is difficult to beat for location and service. We spent four nights at this location in the beginning of October, 2016. Within a stone's throw of Dam Square you are where you want to be in Amsterdam. The service was great with the staff ready to help with directions or places to go. Restaurants, bake shops, shopping are...

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Helpful?
Thank mancan
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this delightful review based on your recent Swissôtel Amsterdam experience. We spend an abundant amount of time to train and develop our team members so as to ensure that they deliver the utmost quality in service and I am delighted this was noticed. Being able to share your feedback with my wonderful team members will truly help...

Reviewed 5 weeks ago via mobile

My boyfriend and I stayed here for 2 nights and absolutely loved it. Awesome location, right in city center area. Bed was super comfortable and staff were very friendly. Would definitely recommend to anyone visiting Amsterdam!

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1Thank Charlotte C
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, thank you for this lovely review based on your recent, yet sadly short stay at the conveniently located Swissôtel Amsterdam. We are very proud to be situated in the midst of all the hustle and bustle that this lively city has to offer. Thank you for also mentioning our friendly team members who always ensure to go the extra...

United States
Reviewed October 31, 2016 via mobile

Being in the heart of dam square, the city is literally at your door step. I had a lovely renovated room with modern amenities. Reception staff were helpful and very personable. Housekeeping service was also very prompt, which for any hotel stay says a lot. Overall I truly enjoyed my first visit to Amsterdam and hope to return soon. I...

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Helpful?
Thank Sir_Antone
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, we always appreciate receiving such lovely feedback in regards to our guests experience while staying with us in the heart of Amsterdam. We are very proud to be situated in the midst of the lively city of Amsterdam easily allowing our guests to visit the countless historic monuments nearby as well as many other noteworthy sites located within walking...

Reading
Reviewed October 31, 2016

We had a three night break in the Dam for the first time in 14 years. We booked Swisshotel on the back of the generally good reviews it gets here. Things didn't start brilliantly when our room wasn't available despite checking in at gone 2pm. It was resolved within about 10 minutes though and a nice touch of a bottle...

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Helpful?
Thank Paul C
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this lovely review based on your recent, yet sadly short stay at the Swissôtel Amsterdam. I am so pleased to read that my team members were able to accommodate you accordingly in regards to the check-in and I am delighted that we were able to surprise you with complimentary amenities later that same evening. Thank you for...

Cincinnati, Ohio
Reviewed October 31, 2016

Best part of this hotel is the location! Walking distance from the train station and Dam Square is right next door. Walking distance to museums, shopping, restaurants, bars and the red light district. Room was well decorated and bathroom was very nice. Beds were comfortable and internet connection worked well. I felt safe and comfortable staying at this hotel. Thank...

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Helpful?
Thank rmurray521
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to share your feedback with us as well as with your fellow travelers in regards to your recent Swissôtel Amsterdam experience. We are very proud to be located in the heart of Amsterdam easily allowing our guests to visit the countless museums as well as the historic monuments and noteworthy sites all located within...

Mold
Reviewed October 30, 2016

Would not recommend compared the the neighbouring Hotel Amsterdam, which has far more genuine staff and higher quality rooms, with air conditioning that actually works. Rooms are small beds are indeed very comfortable and clean. Fantastic central location.

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Helpful?
1Thank petersA423UL
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

At Swissôtel Amsterdam we appreciate receiving feedback in regards to our guests’ experience while staying with us so we can be sure to address our challenges while at the same time celebrate our success. I am sorry to read that our four-star boutique hotel did not meet your expectations. Seeing as we are not able to retrieve your contact details,...

Leigh-on-sea
Reviewed October 30, 2016

Great location, friendly and welcoming staff that go out of their way to make your stay enjoyable and effortless. The hotel itself is very modern and well looked after would defiantly return and choose this hotel again.

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Helpful?
Thank Chanice C
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this lovely review based on your recent yet sadly short stay at the Swissôtel Amsterdam. I am so pleased to read that our friendly and welcoming team members did their utmost to make your stay more memorable. Being able to share your comments will truly help show how much their hard work and dedication is appreciated. On...

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Staying in Centrum

Neighborhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 

Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Price Range: $170 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Hotel Style:
#28 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#37 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Amsterdam staff and other travelers.
26 questions
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Questions? Get answers from Swissotel Amsterdam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that doesn't front the Damrak.”
 of 5 bubbles Timbeau59, 1 week ago | Read review
“if your room is too small,request a complimentary upgrade”
 of 5 bubbles aslanemre, 4 weeks ago | Read review
“ask for a quiet room”
 of 5 bubbles miralevy, 4 weeks ago | Read review
“Our room was at the back and very quiet.”
 of 5 bubbles mancan, 5 weeks ago | Read review
“Rooms at back are quieter.”
 of 5 bubbles K8448ISterryh, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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